Indian Wedding Saree
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Indian Wedding SareeReviews 1,479

3.7

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
122
value
120
shipping
121
quality
117

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New York
1 review
0 helpful votes
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Discrepancies
May 28, 2018

Although the package arrived on time as promised, the patiala pants came in the wrong color. Website said purple / violet but was clearly black. The tunic fit very well, except on the left sleeve the button slit was not cut open therefore I could not roll up the sleeves. Also the packing slip showed the correct amount the the items listed did not reflect the purchased items.

Date of experience: May 25, 2018
California
2 reviews
0 helpful votes
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With Every Penny
May 27, 2018

Great quality work, amazing communication and very professional. My items were stiched and delivered just as promised. I've been referring several family and friends to shop here!

Date of experience: May 25, 2018
Kentucky
1 review
0 helpful votes
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Very pleased
May 28, 2018

I was very pleased with the outfits and jewelry I ordered it was everything I expected. And it arrived in a timely manner. Thank you

Date of experience: May 25, 2018
New Zealand
1 review
2 helpful votes
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Disappointed
May 26, 2018

My first time ordering from this website and my product did not come as it was shown and described on the website. I am very disappointed and it was total waste of my money. I wont be ordering from here again. I recommend thinking about it before you order as you might get disappointed as me and end up wasting your money.

Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2018
California
2 reviews
0 helpful votes
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Excellent product
May 24, 2018

I bought a saree, it was exactly as shown in the picture and delivered on time... nice quality and worth the money paid.

Date of experience: May 23, 2018
Sweden
1 review
0 helpful votes
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I ordered and received 3 outfits, after 2 delays and many emails back and forth to customer services.
All 3 outfits have no zips on the side so it take 5-10 minutes to get the tops on with the help of my husband!
1 is peach even though it was pink online, 2 have asymmetrical stitching on the top half of the outfit (they were not supposed to be like that!)
Dupatta's look very cheap, & the material doesn't match the outfits either.
If you look closely at the stitching quality, it's not great!

Date of experience: May 22, 2018
Australia
1 review
1 helpful vote
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Excellence
May 21, 2018

Always impressed with the service. The outfits on the site is impressive and Gorgeous. Love shopping at indianweddingsaree. Exceptional as usual.

Date of experience: May 20, 2018
Australia
1 review
0 helpful votes
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Beautiful sarees - very happy
May 20, 2018

I was extremely pleased with the whole experience. The two saree that I ordered were as they appeared in the images and the items arrived one week before the expected delivery date which was a bonus! All in all I am a very happy customer.

Date of experience: May 19, 2018
New Zealand
1 review
0 helpful votes
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Gorgeous outfits
May 20, 2018

100% satisfactory products. Better than the pictures. Just awesome services. I love every piece ordered till date. Thanks

Date of experience: May 19, 2018
Illinois
1 review
0 helpful votes
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Awesome
April 24, 2018

Awesome collection for reasonable price. The saree looked better in real than in the photo. The customer service is also very good.

Date of experience: April 21, 2018
TT
2 reviews
2 helpful votes
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Same here ordered 3 dresses / only 1 came with the measurements exactly as I sent.
The other 2 the sleeves too tight / dresses too short / arm s too tight / bust too tight / material was ok. Then they tried to deny it was their fault. It sewed too tight around the arms. Then the offered me $10 store voucher which I refused. I ended up getting only $15 refund to have all 3 dresses altered at my local tailor. When will they realised they are sabotaging their own business by not meeting the customers satisfaction and custom measurement as they asked for.
Good bye indianweddingsaree.com

Date of experience: April 18, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Inshaan,

We apologies that you were not completely happy with the outfits you received.
In such cases, we always go for replacement if the dress is unused/altered by any chance.

We give our 100% to meet the customer satisfaction.
As a mark of apology, we authorize 5% additional discount on your next order.
Hope you will give us an another chance to serve you better.

Thanks
Team-IndianWeddingSaree.com

GB
1 review
4 helpful votes
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Dont buy from them
April 21, 2018

If you need a saree for any purpose, but especially for an important occasion, do not use IndianWeddingSarees.com

They failed to deliver my saree before the event I was attending despite my order being placed over a month before it was required; written instruction when I required it by; an expected delivery date that was well before my event and many emails asking for updates on my purchase.

The customer service was absolutely no help at all, only repeatedly telling me that my saree would be delivered four days AFTER my event, which for some reason they thought was acceptable.

Please take my advice, there are plenty of other websites out there that you can purchase your saree from, do yourself a favour and try one of those. Or like me you might be panic buying a new saree the night before your event and spending double the money.

Date of experience: April 18, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Sharon,

We are sorry that you faced delivery issues with your purchase with us.
We apologies on that.
Product was dispatch on 22nd of March which is as per the schedule.
It was the courier company which delayed the shipment.
Generally, the shipment gets deliver in 3-5 days, but in your case it took bit long time.

We always give our 100% effort to deliver the product till the delivery date as promised.
Will take extra precautions to minimize such delays.

Hope you will give us an another change to serve you better.

Thanks
Team-IndianWeddingSaree.com

North Carolina
1 review
0 helpful votes
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Ive bought from other online retailers and this site is by far one of the best. Timely responses. Easy ordering and the items look like the pictures. Very happy.

Date of experience: April 17, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Bhavika,

Thanks for your review.
We are glad that you enjoyed your shopping experience with us.

We hope to see you again soon.

Thanks
Team-IndianWeddingSaree.com

New York
1 review
0 helpful votes
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Excellent product!
April 19, 2018

Thank you so much! The lehenga came just how i expected. It is GORGEOUS! Thank you! The size was just perfect as well. Alsp, thank you for delivering it before 19th of April. I will definitely shop more often and recommend friends and family.

Date of experience: April 17, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Lipy,

Thank you very much for taking the time to review us.
We value your trust in our company, and we will always do our best to meet your service expectations.

Thanks again, for your order.
Team-IndianWeddingSaree.com

New Jersey
2 reviews
1 helpful vote
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Beautiful shirt
April 19, 2018

We live in the US. My husband needed a shirt for a function. I called and asked when it could be delivered. It arrived on time. We are pleased with the appearance and quality.

Date of experience: April 17, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Alexandra,

It is our pleasure to serve customer such as yourself.
We look forward to your next visit to our website and your next valuable order.
Assuring you our best services always.

Thanks
Team-IndianWeddingSaree.com

GB
1 review
0 helpful votes
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Great Price
April 19, 2018

Ordered two jewellery sets, arrived as scheduled, really happy with the sets, good quality and great price.

Date of experience: April 17, 2018
New Hampshire
1 review
0 helpful votes
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Ive never had a problem with the quality of the dresses I receive. I always get it custom stitched and the dresses fit perfectly. The prices are great and the outfits look better than anything you can get in the States. I would not order from anywhere else.

Date of experience: April 17, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Sejoti,

Thanks for showing the faith in us.

Hope to see your valuable order soon.
Stay tuned:)

Thanks
Team-IndianWeddingSaree.com

Arizona
1 review
0 helpful votes
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Excellent service
April 19, 2018

Excellent experience and good job and I was very very with the service will definitely recommend to others

Date of experience: April 17, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Shantilal,

Thanks for your review.
We are glad that you enjoyed your shopping experience with us.

We hope to see you again, fairly soon.

Thanks
Team-IndianWeddingSaree.com

Illinois
1 review
1 helpful vote
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I placed an order about 2 months ahead of when I needed my outfit by. I placed order in January and needed the outfit for March for an important family function. When I checked the next day the product was discontinued but I was hopeful I was one of the last who could receive the product. After 3 whole weeks got an email saying I needed to place a next order since the product was discontinued and they would credit the money towards the next order while I would have to pay any additional fee. My next biggest question was will the new outfit come in time? Then i was immediately told the original outfit was back in production by the Sales team and I would receive the order by the end of February. I never heard anything from them until I reached out asking what was taking so long by the end of February. It takes a whole week for the item to be delivered to be from dispatch date. Whomever I spoke to was very rude and always sounded half asleep every time I called to inquire about the dispatch date. They kept telling me that the item is in production going through quality checks and I will surely have the outfit by end of February. By the end of February, they changed the dispatch date to March saying that they had a busy Holi season. My order was placed well before Holi season began. Eventually they gave me a dispatch date AFTER when i needed the outfit but I knew better than to think the outfit will come. I decided to cancel the order and of course they were so quick to say okay. Why could they just not tell me truth that I couldn't get my outfit? I had to rush to find a new outfit for my event causing so much unnecessary stress. I asked for some credit to my account for future purposes due to the hassle I had to go through with them and they said no. This is horrible service.

Date of experience: April 11, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Alana.

First of all, we sincerely apologize for all the inconvenience this may have caused you.
We agree there was a huge delay due to some production error which we were facing with this particular outfit.
We understand that this have made you upset.
As a mark of apology, we authorize you 10% discount on your next purchase.

Hope you will give us an another chance to serve you better.

Thanks
Team-IndianWeddingSaree.com

Australia
1 review
0 helpful votes
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Not happy
April 6, 2018

I ordered a dress the colour came different and it doesnt look exactly like the picture. It came darker and it doesnt look good Im very disappointed because I asked them and they said it will come exactly like the picture but it didnt. However the quality looks decent, but if you order something be ready for a different colour shade.

Date of experience: April 3, 2018
Yatin B. — Indian Wedding Saree Rep
over a year old

Hi Nafisa,

Thank you very much for taking the time to review us.

5-10% of color variation can be there sometimes which we did mention in our Policy too.
If the variation is major then we deeply apologies on this.

If you have not worn the dress (by any chance), you are most welcome to return it to us for an exchange with right color or 100% refund.

Will contact you further on this via email.

Thanks
Team-IndianWeddingSaree.com