Very happy with my experience and the communication from the company. The clothes I ordered are beautiful and I will definitely use the company again.
TO help you understand their dealings, I will post update reviews for you.
Nov 7th, Wrote to Kirti - my "friendly account manager"
Nov 9th -
1) Delivery of the item that had NO PRODUCTION issues not received.
2) Tracking indicates still in New Delhi - "Scheduled Delivery" - pending!
3) NO ANSWER to my email from KIRTI my "friendly account manager" who understands the "pain"
Will post update tomorrow.
Hello Naved N.
We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.
Request you to please write email to below email id so the issue can be resolved.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Overall the stitching was good. The fitting was good. Just the color looks much much lighter in the picture. Actually the color is not what I expected at all.
Hi Hanifa,
Thanks very much for your feedback. We are very sorry to hear that you weren't completely happy with the product.
Minor color difference is there sometimes due to lighting used while photoshoot.
We have already mentioned this on our website too that 5-10% color variation can be there.
Hope it is manageable.
Thanks
Team-IndianWeddingSaree.com
Both outfits I brought look amazing, purchase was easy and shipping was fast! I loved how indianweddingsaree.com even emailed me when the color was was a little different after production.
Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent, Your product is excellent
Hi Venkata,
Thanks for your review.
We are glad that you enjoyed your shopping experience with us.
We hope to see you again, fairly soon.
Thanks
Team-IndianWeddingSaree.com
I bought two salwar kameez code number *******, and ******* from #IndianWeddingSaree. The stitching and material was perfect. It looks amazing and also the customer service was great.
Sofia Bibi
Hi Sofia,
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Vishal Sharma
reviews@indianweddingsaree.com
IndianWeddingSaree.com
Iam really impressed with the quality and the stitching done with my kameez. Perfect fitting. Very nice and elegant look. Thanks so much. Definitely recommend to family and friends.
Hello Rosy L.
We appreciate your kind praise & hope to serve you again soon for your next order!.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
This wedding attire website was exactly what I needed to find outfits to wear as a guest at my first Indian wedding. I am quite tall as a woman and I knew finding something on Amazon wouldn't cut it. Being able to send it custom measurements was perfect. I got lots of compliments from guests in Dehli on my Saree, Lehenga and Salwar. The quality was wonderful and the shipping was fast for these 3 items. They were excellent about communicating through email when I made a color change and had questions about shipping. I had one item that sadly didn't make it in time before we left for Delhi. I know they were working really hard to get it to me on time but it didn't work out and lucky for me I had enough outfits to wear at the wedding. The item that arrived late came 1 month after I placed the order so even though that one didn't work out the shipping overall was incredibly fast considering that included custom measurements and stitching and shipping across the globe. I had a wonderful experience overall with Indian Wedding Saree.
Hello Megan A,
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Dress was very pretty in person and the quality was also very good, not to mention how comfortable it was. Very satisfied. I also received a Eid Card. Thank you so much!
Definitely NOT as pictures...kameez work was ok but duppata was HORRIBLE, incomplete,Short, only lace on 2 sides instead of 4 as shown in pictures...now can't wear the outfit.
Hello N B.
We at IndianWedingSaree.com apologies for the inconvenience.
We checked our records & there was no complain received at your end regarding such issue.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I HAD MY ORDER CANCELLED ON 3 OCCASIONS. VERY UNPROFESSIONAL SERVICE. MY ORDER WAS DELAYED AND I WAS NOT INFORMED. I HAD SENT EMAIL INQUIRING AND THEN WAS TOLD THEY HAD PRODUCTION ISSUES. I WAS BUYING A GIFT. THIS IS JUST ONE OCCASSION. ANOTHER TIME I ORDERED A SAREE AND HAD PAID FOR IT. WAS ADVISED AFTER A FEW WEEKS THAT ITEM WAS OUT OF STOCK.
Hello Shob S.
We deeply regret for the Inconvenience you faced with our part in any mode of your shopping experience with us.
We would like to solve the issues you faced in this concern & request you to kindly mail us the details at below given id to provide amicable solution.
info@indianweddingsaree.com
We await to resolve the issue within 24 hours of receiving your response.
Your Friendly Account Manager,
Yatin Bharti
reviews@indianweddingsaree.com
IndianWeddingSaree.com
The quality of the saree was terrible, it wasn't at all what it looked like in the photos or in the description. I received it, and threw it in the bin. Will not be shopping again on this site
Hello Narmatha J.
We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I placed 2 orders a couple days apart and I placed them both with enough time that my outfits would arrive in time for the function I required them for. My 2nd order shipped quickly but my first order took forever and did not show up in time. Customer service was great in that they responded to me quickly but everyday, I kept being told my order would be shipped in 2 days. This went on for about a week and my order was never shipped when they said it would be.
Now to the actual dresses. I'm a bigger girl so I understand that the dresses might have to be sewn a little differently because they're a larger size. But what I received was absolutely hideous. The tops were literal squares - they had no shape at all. The tops were also short - the waist did not sit at my natural waist so it made the dresses even more boxy and unflattering. All 3 dresses had to be taken to the tailors to be fixed where they essentially had to take the entire dress apart and reconstruct it to fit better. The stitching of the dresses were terrible according to the tailors. The cost I had to pay to have the dresses tailored was even more than the dresses because of the amount of work they had to do.
Overall, the material of the dresses were pretty but the shape and fit were terrible. I did not have a good experience and I would not be ordering from here again nor would I recommend them.
Hello Chrystina M.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to delay & stitching issue.
We checked there was no complain made by email to us regards to this issue.
Yes we strive hard to meet the tentative delivery dates given by us for order delivery, but sometimes an unexpected production delay happen & we also inform the same to our every respective client through emails.
Will surely mark your words to escape such situations & assure not to disappoint again on these grounds.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I am completely disappointed in my experience. I received an item for my 4 year old that wouldn't fit my cat (I know how to measure) and I received no response from customer service. The Kurta Pajama I received for my 9 year old fits my 4 year old so if the item I ordered for my 11 year old ever gets here, I assume my 9 year old should be able to use it. This is a freaking nightmare because the wedding is fast approaching. The shoes I received are torn so I will have to fix them myself. They are also the most uncomfortable shoes I have ever put on my feet. I should also add that the "shipping date" they provided was worthless since they delayed the ship date several times. I doubt I will hear back from them so I guess I waisted my money. I will NEVER order from them again.
I fully expect to receive the following cut and paste response so you can save your breath - "We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger... blah blah blah".
Hello William M.
Hope you are in fine spirits. We thank you for the Good stars & appreciation you given us in under certain categories & mark your words too to improve us where we stand weaken.
For all the pains- we can feel sorry- & we cant change the apologize way- as it was universal & not a copy paste.
We sincerely mean to solve the disputes & so we also mention the email id in our below signature- so any grievance can be solved immediately.
As all world knows- India is under severe Medical critical conditions due to Covid- & so many parts including our City is under Indian Government lockdown.
Due to all this -we are not able to work on our full capacity leading to delay & dis-satisfaction as faced by you.
We again honestly request you to please drop the email so on below email id- so we can attempt a resolution at your expectation.
All your co-operation till now is greatly appreciated by us.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Hi, I am Pride Ezra from Zimbabwe, i bought an indian Sherwani online and it was delivered on time (it took 7 days from India to Zimbabwe), these guys are geniuine and i would like to recommend anyone from anywhere to buy indian ethnic clothing from them, they are trully genuine and the designs you see from the picture on their webs is the same as you are provided, quality is guaranteed!
Hello Pride Ezra P.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have placed an order of saree on 18 july and till17 august we have received mail from the team that on 20 aug we will get our delivery. They have changed delivery date innumerous time and next time I will never place an order from here.
WORST EXPERIENCE EVER. FEELS CHEATED. I WANT TO KNOW WHERE I CAN REGISTER THE GRIEVANCES.
Hello Rohit K.
We regret for the inconvenience caused to you due to delay dispatching.
Your parcel will be delivered to you either today or positively tomorrow 19th August 2020. The same can be tracked as per the tracking details provided to you.
We await to resolve the issue within 24 hours.
Your Friendly Account Manager,
Yatin Bharti
IndianWeddingSaree.com
I ordered 2 leghna choli. I received both items within the timeframe. The quality of material is good for the price. They look like the pictures. Affordable prices. Will definitely order again
Hello Sima P.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I bought a saree for my daughters wedding, till you get your saree you are not sure about the quality,
But as a UK customer I was so happy with the sareeI will 100%recommend this website and I will buy again with you Happy customer
Hello Nayana S.
We appreciate your kind praise & hope to serve you again soon for your next order!.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Garment nothing like the picture. Expected a light flowy circle skirt, instead got a boxy heavy skirt. The top had extra lining making it heavy and shapeless.
It's a great site and products are of better quality. Product are same as it was depicted in the picture and emails are always replied and infornation about the product is often updated.
Hello Shivangali,
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Vishal Sharma
reviews@indianweddingsaree.com
IndianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
Hello B M.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com