I purchased a lehenga from this website with no
Hopes and thought I'd buy a new one once i land in india. However to my surprise this lehenga was a steal deal. Got it stitched from my tailor and he suggested to change the inner can-can. It is a beautiful dress and i loved it.
Easy to order. Pretty true to size. Shoes look gook but very uncomfortable because of their width and lack of arch support. Clothing is very affordable, looks great and shipped quickly. Very satisfied.
I ordered a lehenga from them that was supposed to be silk but was not silk when it arrived. I also had to pay 70$ customs fee! Terrible customers service. They said they would pay half the duty but are not even responding to my emails! Terrible experience, would not recommend.
Hi Dilara,
We apologize for the for the product experience. I would like to personally assist you out in the complete transaction and the duty payment issue. I am currently reviewing the order and would like to get back to you on your email "bhuiyandilara@gmail.com". I hope you would give us a chance to make this right. Also, kindly ping us on our email: "Reviews@indianweddingSaree.com"
Your Friendly Account Manager,
Vishal Sharma
reviews@indianweddingsaree.com
IndianWeddingSaree.com
This is my first time buying a sari online. I was made aware of a change in colour and was given a piecutre of reference. However, the sari I received was not the same as the picture. It was still beautiful, but I would've liked to have been told if the sari was going to be completely different.
Hello L H.
We are sorry that you were not satisfied with the product or service that you received. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced.
If you would like to return or exchange the product, please contact our customer service department and we would be happy to assist you.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I had order 3 garments. I needed them for a weeding on the 26 of November and on the 18 of November they were still asking me questions about the length of the tops. So I thought that I would not get them on time. I wrote them an email letting them know that I needed soon, that if it was going to be ready on time. I really had lost my hopes but they used DHL Express and I got them on the 25Th of November. And the most important thing was that it fitted perfectly and they look beautiful. Thank you so much to the team of Indian wedding Saree.
Hello Tanuja P.
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
reviews@indianweddingsaree.com
IndianWeddingSaree.com
The Reps at India wedding saree were very helpful and accomodated my changes in the last minute. All the products I ordered were very well stitched and was more than what I expected. The clothing also all came on time in tact through Fedex.
Hello Vino V.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Hi i'm from Mauritius its with great pleasure for me to buy indian clothes from this site. Its owesome. Quality is good and good service also. Whenever i need a saree just choose a saree on the web site and click on with no regret at all because i know it wii be the same. Its a good experience. The service is fantastic good support deal with rapidity.
I can assure that i'm a happy customer till now with no regret at all
Would like to thanks all these guys for wonderful job just keep it up
Jessie
Hello Jessie,
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Vishal Sharma
reviews@indianweddingsaree.com
IndianWeddingSaree.com
We have order 10clothes -
Only 3 clothes of mens came perfectly
The rest of the clothes no one was able to wear them. Very badly stitched. They were big despite of sharing exact measurements. The choli skirts were stitched straight not even A line they were staying like box. It was a loss for us completly back 2014,2015,2016 we have been ordering and clothes came so well but this made us not to get back to indian wedding saree to order again.
Hello Chintan K.
I'm sorry to hear that did not meet your expectations. We strive to ensure every customer is happy with their purchase, and it's clear we have not lived up to this promise in your case.
I understand how disappointing this must be. We do had the process for replacement / refund as per customer convenience.
Thank you for your understanding. Please let me know if I can help further.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Although the package arrived on time as promised, the patiala pants came in the wrong color. Website said purple / violet but was clearly black. The tunic fit very well, except on the left sleeve the button slit was not cut open therefore I could not roll up the sleeves. Also the packing slip showed the correct amount the the items listed did not reflect the purchased items.
Although I agree that the product quality is good as per the products that I've received but their delivery/customer service is poor. They use the cheapest courier Tranptl or Yodel who never give any proper time slot of delivery. It's a wasting time for customer as we have to chase. It is a pain to get update about the delivery as they use cheapest courier. I've raised it with customer service but don't think they care. There are other online shop that I've noticed used Fedex which is more reliable. I've also found that when they couldn't deliver the product but they don't really offer any good discount for maintaining goodwill.
Hello Samina S.
We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.
Request you to please write email to below email id so the issue can be resolved.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Great customer services and lovely items. They kept me updated at every stage.
Hello Bhanu H.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Was very pleased with my purchase. Beautiful colour
Hello Sanjeshni D.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered size 42 but the order came size 46 according to the Tailor with whom I had to repay for sizing. Could not take issue any further as I had to wear it within 5days so I had to take action and get it fixed myself. Outfit was very pretty though besides the size issue
Hello Lalini S,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have ordered my wedding lehnga from this site and now m in love with the lehnga. Thank you so much team for such a wonderful language. Thanks alot.
And one thing I would like to mention that being a first time customer i was not so sure so i wrote mail to the team and within 15mins i got the revert so they have a commendable sales support team.
Hello Rita Y.,
We appreciate your kind praise & hope to serve you again soon for your next order!.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Not sure where to start with this review as there are many reasons why Indian wedding saree is so great. The customer service was so helpful and my input was taken into consideration. I ordered a beautiful anarkali suit that I needed in time for eid so there was really no room for fault but luckily, the suit turned out so gorgeous, it looked even better in real life and the fitting job was absolutely amazing. I've never had a suit made to fit my body so well. The only thing I would recommend is to read the description for the exact colour. The picture looks a lot lighter, (the picture for the suit I ordered was a lot lighter than what it really is). But anyway amazing service and would deffo recommend.
Hello Manaal J.
We are happy that you liked our services. We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Ordered my outfits for a wedding. After receiving the first outfit. I decided to order a second outfit. I had my outfits custom made. My questions were answered in a day. I ordered a contemporary Bollywood outfit and an Ottoman outfit. I was so impressed by the style and details. Outfits are so gorgeous. The material and workmanship is excellent. Prices were very reasonable. Customer service was very courteous and paid attention to details. They answered my emails in a day. I payed through pay pay pal. It was easy and safe. I will continue to order anytime I need outfits, for special occasion. Just remember special order is not returnable. So I was very pleased when my outfit came very close to my size... I did my own measurements. Customer serviced, emailed me when they noticed my measurements were not making sense. I was able to correct it. Thanks to all the people who had a hand in making my outfits.
Too big size I'm not satisfied it's to big for me. I cannot wear it
Hello Yasmattie D.
"We're sorry to hear about the issue with your order. If the error is on our part, you will be offered credit note or instant Money Refund. Return of item or Refund amount is mutually agreed settlement for some mistakes which might occur in any order.
Please reach out to us at below email at your convenience.
Thanks again for being a valued customer!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
They rectified the mistakes and sent me new outfits. Very easy to deal with. Very prompt in their delivery. Best company I have found. Always there to please you.
Thank you. Anurag is the best contact I have.
Hello Anisa J.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I received the saree very soon. I did not have any problem with payment of the saree and of the import fee. Saree I have received is very beautiful. Even that I do not ware the saree often I will consider of buying another one after some time. I have already visit my sewing shop and will receive the stiched blouse in a day or two. In short very satisfied.
Hello Petra M.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Ordering was easy. Outfits were as the photo, i ordered custom sizing and i still require to take to tailor as there are flaps under the arms and not looking custom. The size 42 ordered are perfect snd expected to have adjusted.
Hello Carmen S.
We're sorry to hear about your negative experience. Please provide us with more information so we can investigate the issue and take steps to prevent it from happening again." "We appreciate you bringing this issue to our attention. Please provide us with more details so we can take appropriate action.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
Hello Ruchlka B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com