The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
Excellent job.on time delivery and prompt communication via whatsapp.very nice and trust worthy. I shop with confidence. The quality as well as workmanship is amazing.I have bought 9 sarees in 2023 between August and December.all amazing.Will continue to support this company & buy more in the future 😀
The Maroon saree had some discolouration, I can't wear it cos it's not fixable. The yellow saree was good quality.
Can't recommend to anyone.
Hello Pranita N,
Kindly accept our sincere apologies for the inconvenience caused to you due to quality issue.
Although our service team strives for 100% customer satisfaction, it's evident we've fallen short in this instance.
We do understand the frustration and stress you might be going through.
We do offer exchange or return if the item is not up to your expectation.
We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered 3 items on August 25,2023 and the website indicated 7 days to ship. The order was processed on August 30th. The item shipped on Sept 12th.
They held the items for 3 weeks in order to save shipping costs to send as one pkg when last item was ready. I contacted them several times to let them know I was traveling for a wedding in NYC on Sept. 19th and provided my travel date. I asked the items to be split up and was denied.
My package was ready for courier delivery to my home by Fedex international AFTER I had boarded my flight (6 hours). I paid custom duties in advance to prevent shipping delays and never got to wear the items as intended.
Luckily I had found similar items through Amazon. I will never order with this company again. It was a waste of $245 CAD.
Hello Karla D,
We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans.
Clearly, we didn't live up to this on this occasion. We also understand the urgency and the impact of the delay in your schedule.
Please accept our sincere apologies.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
We had issue with size for one of item ordered. Upon receipt, we found the size difference. Upon complaining,relevant department took care of it and sent replacement immediately. We are completely satisfied.
Hello Bhavna P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Hello
My wife really love the saree. The quality of cloth used is as per describe on your website. Thank you very much.
Hello Ravindranath B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
So happy to get my product on time and nicely finished. Love it. It was my 6th order and I am going to order more in future.
Hello Vijay K.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I purchased a lehenga from this website with no
Hopes and thought I'd buy a new one once i land in india. However to my surprise this lehenga was a steal deal. Got it stitched from my tailor and he suggested to change the inner can-can. It is a beautiful dress and i loved it.
Hello Ruchlka B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The products were beautiful and of quality nature. However, there were excessive delays which I was not happy about.
Hello Kirti S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to delay.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Ob time delivery, regular updates regarding your items and time to dispatch. Would love to shop again.
Hello Monurama S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I received 3 sarees with blouses and kurtas for the boys, all products were absolutely as shown in the picture. Another notable factor was their constant follow up with their regular emails. They immediately responded to my emails and updated the status of the products regularly. Highly recommend this website.
Monurama, from Sydney
All items received in good condition and in time as stated. Delivery was no hassle. I was updated on items as they were being processed and shipped.
I am very happy to be your customer. I have also recommended your company to many friends
Thank you
Hello Kala P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I would appreciate if the courier or delivery person would sent me a text message please if I fail to answer the door. Twice I had to go and pick the parcel from the delivery centre. They just try once without any notification beforehand not even a day before. I was home but they just left a note saying that I missed them.
Thank you! Excellent service Beautiful saree and measurement was perfect!
Hello Neetu S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The dress I got is fade enough to see it's not matching with dress I chosen from and I have paid shipping plus dress charges in canada so totally not worth it.
Hello Raksha R.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality that you received.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The products are very nice and well made such a s saris and standard size on salwar kameezs. But sometimes the stitching on made to orders products leaves something to be desired.
Hello Vaishali P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I've ordered multiple items from them. The delivery times tend to be longer since the pandemic but the quality for indian outfits is still amazing for an online site.
Clothes as described - really good quality and fast shipping.
Hello Salma S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Great service as usual. The lehenga is beautiful, even better than the pic online! Really pleased as it fit my daughter perfectly
Hello Radha W.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The product is amazing for its price and the delivery was done in a timely manner
Hello Priya B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
It was great. Very timely preparation and shipping of what I ordered. Best thing was the step by step updates in WhatsApp on where the order was in the process. More than getting everything quickly, the fact that it reduced the anxiety of purchasing and wondering if your outfits will come in on time, was a huge plus for me. Ended up ordering my own outfit on here as well.
Only thing I would say is, the pants run a bit too slim. If you have a thicker lower half, you'll need to get pants elsewhere, or just tailor the heck out of these pants.
Hello Karup M.
Your generous praise of services is very inspiring and will encourage the team to do even better.
We also do offer customized stitching for much better experience.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
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Hello Brandon M.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Salwar kameez was not properly stitched. The dupatta was not stitched properly there was no holes
I had a bad experience with you.
I had to return the first order I made. They were not the same.
Hello Hemcoomary G,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality,Stitching and for the poor customer service that you received.
We understand how frustrating it can be when you are not able to get the help you need.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I bought 4 dresses all custom stitched so far. And my experience is great. I recommended to all my friends.
Hello Subha E.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product
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Hello Ambreen E.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com