The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
Website is designed well so shopping experience became friendly.
Very bad experience with the product. Never going to recommend to anyone or buy from them anymore.
Hello Rashmika P.
Kindly accept our sincere apologies for the inconvenience caused.
Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.
I would like to inform you that I have kept your complaint on top priority, and our team is working on it as I write this response.
Do give us the opportunity to make things right for you. Thanks for your patience.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Difficulty to see the material, deceived by the quality, I would prefer little pore expensive and good quality.
The little pearl put on it,they all came out,it would be better withouit it
Otherwise,I am very satisfied about delivery,time,notifications on delivery and word kept,got it before Christmas as promised
Anarkali was very bad fit. It was too much tight from shoulders and sleeves very long almost 4-5 inches longer than normal.
Hello Amy U.
We are very sorry that the item you received was defective and did not meet your expectation as promised. We sincerely regret the inconvenience caused by this.
All our products undergo several stages of quality checks before we ship them. We will surely carry out a formal inquiry to examine how your product slipped past our quality measures.
I really appreciate you brought this issue to our attention. Your feedback is valuable and will help us to improve our operations.
Should you need any assistance in the future, please do not hesitate to contact me directly.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Easy to order, it fits perfectly, and was absolutely stunning. I highly recommend Indian Wedding Saree!
Hello Kathleen S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Fantastic, Professional and very pleased. Will order again! I have already referred my family and friends.
Hello Jamie R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The fittings of the garment is very good. The service is excellent. We make further orders when needed.
Hello Sayd A.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I love getting my clothes from Indian Wedding Sarees as it is always so beautiful and as shown on the photos on the website. I have ordered many many sarees, Lehengas,& Salwar Kameez etc. Always have received it very beautifully and love it every time.
Hello RitaK.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
It was nothing like the picture and was very disappointed upon receiving. Didn't even wear for the occasion.
Hello Sheri F.
We are sincerely sorry that the item did not meet the expectations.We understand that you are disappointed and we truly sorry you have faced such inconvenience.
We appreciate your understanding and are ready to take all the blame.If you still have it, please return it to us and get a full refund else you can also claim for a discount in your next order.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I received directions and responses in a timely manner. When I received the finished dress and realized there was a spot on the front and some loose stitching, another dress was made and sent. It is fine.
The directions were good, but not as clear as I would have liked in one area. This was corrected with the second dress. I'm happy that I was able to buy a lovely dress at a reasonable price.
Hello Nan M.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Paid extra for stitching but still sent clothes with the wrong measurements. None of them looked like the picture.
Hello Foi A.
We are sincerely sorry that the item did not meet the expectations and did not provide the promised descriptions. We understand that you are disappointed and we truly sorry you have faced such inconvenience.
We appreciate your understanding and are ready to take all the blame.If you still have it, please return it to us and get a full refund else you can also claim for a discount in your next order.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have been shopping with Indian wedding saree since 2012 and I must say that they have never disappointed me. Thank you team at Indian Wedding Saree
Hello Saleshni S,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Goods arrived very late! It was no use to me! The occasion gone.
I had to buy from here & make do!
No one answers the phone or messages...! Very poor after sales service.
Asked for refund and the reply was I do not understand.! No reply to date
Hello P Devi P.
Please accept our apologies for the inconvenience you experienced during your recent order.
But don’t worry, we are doing our best to resolve this issue at the earliest. Our customer support team is also working to ensure that this issue does not happen again.
To resolve this, we’d like to offer you a discount/refund/credits as a gesture of goodwill.
If there’s anything else we can do to make your experience with us better, please don’t hesitate to let us know.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was not aware that it would not be sold and I would have a complete outfit. I am not a seamstress and apparently I did not understand the concept of it coming in pieces without a pattern to put the pieces together so I just feel like I just got a bunch of material. I've been trying to contact her that we can make arrangements so I can find out how to make these pieces of material into an outfit
Hello Linda F.
We apologize for the inconvenience you experienced when trying to use our product.
It’s never our intention to cause frustration or disappointment, and we take full responsibility for this issue. To resolve this, we’d like to offer you a discount/refund/credits as a gesture of goodwill.
If there’s anything else we can do to make your experience with us better, please don’t hesitate to let us know.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I had a great experience working with this company. Their communication is excellent and after I sent in the initial measurements, they emailed me and sent me messages on Whatsapp with questions that they had. For my husband's outfits we had to return a couple of things and order different sizes and that was very easy. When the clothes came I was very surprised at how good the quality of the clothing was. I have found that the quality of clothing in the United States at the mall is horrible as US companies have used cheaper fabrics over the years. This was not the case with this company in India. The clothes were beautiful and the fabrics were good quality. I got a lot of compliments at the wedding I attended on both of my outfits. I am very happy with this company and I will recommend them in the future.
Hello Shareen G,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Neckline not made as shown in photo, would have made a big difference. Over all not bad for the price.
Hello Attia S,
Please accept my apologies for the inconvenience you experienced during your recent order.
But don’t worry, we are doing our best to resolve this issue at the earliest. Our customer support team is also working to ensure that this issue does not happen again.
If you have any further concerns, please do not hesitate to contact me.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The advertised delivery date was not accurate however they did keep me informed as to the delay and the revised delivery date. The sizing was very liberal- and ended with the pants being very large. The quality was as advertised, which I appreciated.
Hello Julie D.
We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans. Clearly, we didn't live up to this on this occasion.
We also understand the urgency and the impact of the delay in your schedule.
Please accept our sincere apologies.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have used this company many times over the years to purchase my sarees. The prices are reasonable, quality is good and they stitched my outfits as per requested specifications. Although, this time, the delivery was a tad late due to the holidays, they made every attempt to delivery the order in a timely manner. Highly recommend using them
Hello AR R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Kept me updated with the shipping. Had a really good experience.
Hello Rupinder M.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
It has been such a fantastic experience with the product. The Indian wedding sarees also processed my order on an urgent basis since I needed it for a wedding
Hello Geeta L.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product
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Hello Anupama J.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com