• Indian Cloth Store

Indian Cloth Store

Overview

Indian Cloth Store has a rating of 4.02 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Cloth Store most frequently mention customer service, online shopping, and good quality. Indian Cloth Store ranks 6th among Indian Clothing sites.

  • Service
    53
  • Value
    52
  • Shipping
    52
  • Returns
    37
  • Quality
    53
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
54
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What reviewers want you to know

Positive highlights

  • Vipul was very good with the customer services and always replied my calls and emails promptly and politely.

Critical highlights

No critical highlights yet

How would you rate Indian Cloth Store?
Top Positive Review

“Thank you Indianclothstore!”

Shachi s.
11/29/23

I have been shopping at Indianclothstore for a very long time and I am extremely happy and satisfied by their products. Their service is superb and the items are genuinely priced. I recently bought a lehenga for my daughter from this site and it's excellent. They got it stitched very quickly and stitching is perfect. The lehenga was shipped to me at my home in USA, within few days. My daughter is very happy with her lehenga! Thanks a lot Indianclothstore!

Top Critical Review

“Absolute scam.”

David N.
2/25/22

Bad quality. Jacket did not fit and trousers were an entirely different colour. No real engagement except for trying to fob you off. Terrible service. No refund or returns fyi. The positive reviews below are clearly fake and paid for.

Reviews (254)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (64)
Thumbnail of user shachis
1 review
0 helpful votes
November 29th, 2023
• Updated review

I have been shopping at Indianclothstore for a very long time and I am extremely happy and satisfied by their products. Their service is superb and the items are genuinely priced. I recently bought a lehenga for my daughter from this site and it's excellent. They got it stitched very quickly and stitching is perfect.
The lehenga was shipped to me at my home in USA, within few days. My daughter is very happy with her lehenga!
Thanks a lot Indianclothstore!

Tip for consumers:
I am very happy with their service !

Products used:
Clothing mostly ethnic wear.

Service
Value
Shipping
Returns
Quality
Just marvelous!
February 1st, 2016
• Previous review

Very lovely and stylish collection... Will buy again in future..

Thumbnail of user sophiag390
1 review
0 helpful votes
December 30th, 2023

I recently ordered black anarkali with 70% off from indian cloth stores. It delivered to Melbourne Australia within 4 business days that too in peak Christmas time.
Excellent material and perfect size as given in the web site size chart. The color texture looks same as the models wearing. Excellent service love you guys. I will be the regular customer

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user deepr2
1 review
0 helpful votes
July 9th, 2017

I was a regular customer to this online store. I had very bad experience with my recent purchase. Quality of the clothes is horrible. Just like the road side shop quality also blouse stitched with horrible measurements. I simply vasted my money by buying from this store. Earlier this is not the case..

Thumbnail of user zarak44
1 review
0 helpful votes
May 25th, 2022
Verified purchase

I was really skeptical to order at first but when I got my dress it was exactly like the picture. No actually it was better than the picture! Great customer service and they also confirm everything with me before stitching. Got a lot of compliments too. Will recommend this website.

Thumbnail of user anuradhac6
1 review
0 helpful votes
September 10th, 2021

I am a very happy customer. This was my first time when I place order online for Indian outfit. Believe me I was not sure what do I get it. But I am surprised with the quality(as display in picture) stitching and delivery time( arrives early). I am going to be permanent one and add few more people from my experience to this website.
Many thanks team, you all are amazing and doing great job. Keep shining.

Tip for consumers:
Worth of money.

Products used:
Plazo suit.

Service
Value
Shipping
Quality
Thumbnail of user loralynnb
1 review
2 helpful votes
March 3rd, 2022
Verified purchase

My daughter is a giant woman over 6 feet tall and they made this beautiful dress that fits her PERFECTLY! She is so happy to have a dress to wear for dear friend's birthday party. Thank you.

Tip for consumers:
Measure carefully and the dress will fit beautifully.

Products used:
Beige Net Embroidered Indo Western Lehenga Choli 236982

Service
Value
Shipping
Quality
Thumbnail of user pj340
1 review
0 helpful votes
September 28th, 2021
Verified purchase

We could not be more grateful and pleased with company, tailors, and employees who made our online shopping experience so wonderful. We ordered two custom-stitched lehengas from their online store and the products we received were beyond our expectations -- they looked so beautiful and fit us perfectly!

I highly recommend this store to anyone looking to buy beautiful, well-made Indian clothes.

Service
Value
Shipping
Quality
Thumbnail of user vp77
1 review
0 helpful votes
June 18th, 2021
Verified purchase

I reached out to the team at indianclothstore for a delivery which I need sooner than thr estimated shipping times. The team was happy to oblige with thr dates we had to go on.

We ordered 4 lehengas and 4 suits and all 8 pieces looked exactly like the picture n altered to fit out heights.

They were great quality, great fits and the prices are the best I've seen from the list of Indian online stores I typically peruse.

Thank you indian cloth store for getting us our outfits on time for our friend's wedding!

Tip for consumers:
Take advantage of the customer service by reaching out to their team via whatsapp for any queries or concerns you may have.

I had also tried Fb messenger, and while I got a response on Messenger, they were much quicker to communicate via Whatsapp

Products used:
4 lehengas and 4 salwars

Service
Value
Shipping
Returns
Quality
Thumbnail of user naveenp16
1 review
1 helpful vote
June 16th, 2021

Just received the package with only one of the shipment but other one was cancelled due to covid delay. Quality of cloth was really good for the price paid (comparing to order I made in amazon us that was $100). Perfect for the occasion. Great customer service and received on time. Always available when requested a clarification. Thanks for the help! (Please use the review if needed somewhere). Highly recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dfss
1 review
2 helpful votes
July 2nd, 2014

The service was timely as they mentioned. However, the Bollywood replica lehnga was not what was shown in picture. The material was completely different, which looked a bit cheap. The management will never admit their mistake. I ended up keeping the lehnga-choli even though I might never wear it. They definitely don't stand behind their product. Their prices are very reasonable... maybe that's one of the reason why the product wasn't good. I would stick to getting custom made from boutiques.

Thumbnail of user chiragb
Chirag B. – Indian Cloth Store Rep

Hi,

Can you please give us your order number so we can check and let you know on the same?

Thumbnail of user mariai688
1 review
0 helpful votes
March 2nd, 2022
Verified purchase

Im a big girl, and it's hard to find things that fit me well and look presentable. When my friend told me that her wedding was requiring traditional Indian wear I was at a loss as to where to go. Buying clothes online is always a bargain regardless of size but even more so when you exceed average measurements. I was very surprised to receive a seemingly small package, but when I opened it there was a gorgeous Indian princess dress that fit exactly to the measurements I provided. I am so so happy and will gladly come back to order from here again since I have a lot of Indian friends and a lot of Indian weddings I'll be attending in the future. Super customer service, very patient and kind people. I never felt prettier putting on a dress. Absolutely Gorgeous!

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user davidn1750
1 review
2 helpful votes
February 25th, 2022

Bad quality. Jacket did not fit and trousers were an entirely different colour.

No real engagement except for trying to fob you off. Terrible service. No refund or returns fyi.

The positive reviews below are clearly fake and paid for.

Tip for consumers:
Avoid it

Products used:
None. I dumped them because they were uselwss

Service
Value
Shipping
Returns
Quality
Thumbnail of user bio
1 review
0 helpful votes
March 11th, 2021

I was afraid when I started reading reviews minutes after my purchase. But they really delivered!
The team were there to help with any modification. I demanded refund for some of the items and I got it within 48hours and the remaining items arrived a day before the delivery time. I am very happy with them and I will be buying more stuffs from them. Thank you once again, guys!

Tip for consumers:
There is a whatsapp team, use it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sumbali
1 review
0 helpful votes
March 25th, 2021

I live in New York and I've tried a lot of websites for Indian and Pakistani clothes and they never met my satisfaction. But then I found this website and it's great. The material is great quality and so is the stitching and washing it did not ruin my clothes, it still looks new. I'm very happy with this website I definitely recommend it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariyamac
1 review
0 helpful votes
July 22nd, 2021

I ordered 2 lehengas. They looked exactly like the picture. They were gorgeous and great quality. Thank you for getting my outfits on time.

Service
Quality
Thumbnail of user emmelynm1
1 review
0 helpful votes
April 8th, 2021

I'd like to say thank you for the excellent fitted outfit! And thank you for catering to all my request too. Great service! Really very happy with the final product.

Tip for consumers:
Get custom made.

Products used:
Indowestern Lahenga.

Quality
Thumbnail of user mujdag
1 review
8 helpful votes
December 29th, 2014

Products are very very good. My sister was very happy seeing this sari. It is wonder full.it looks the same as it is in the photo

Thumbnail of user khadijasalhamg
1 review
1 helpful vote
May 9th, 2021

Very, very bad service and sewing is not good at all, very bad. They cannot sew. And don't report back either. That is no service if you don't solve the problem with the customer. Simply shameThat is not how it works. I bought for 170 € and now he can't write back anymore shame.

Tip for consumers:
very, very bad service and sewing is not good at all, very bad. they cannot sew. And don't report back either. That is no service if you don't solve the problem with the customer. Simply shameThat is not how it works. I bought for 170 € and now he can't write back anymore shame

Products used:
very, very bad service and sewing is not good at all, very bad. they cannot sew. And don't report back either. That is no service if you don't solve the problem with the customer. Simply shameThat is not how it works. I bought for 170 € and now he can't write back anymore shame

Service
Value
Shipping
Returns
Quality
Thumbnail of user ritus59
1 review
0 helpful votes
January 22nd, 2022

I am from New York. I got the products. I love it. I never expected them to turn out this good. I really appreciate their service.

Products used:
Anarkalis

Service
Value
Shipping
Quality
Thumbnail of user symaa
1 review
6 helpful votes
June 1st, 2019

STAY AWAY if you want quality items, value and customer service. Firstly ordered for Eid and cancelled item two weeks before Eid leaving with me no time to order any other item. Second item was sent even if I requested to cancel it. Damaged item arrived and upon enquiring said they will charge me 25% upon return, charge me for shipping and give me a store credit for the remaining 75%. The worst policy and customer service! Never ordering from here again!

Thumbnail of user lolitas6
1 review
2 helpful votes
June 23rd, 2018

I have purchased quite a few times from this site but lately the clothes have been looking more and more cheap, the quality is bad and the stitching is terrible

Thumbnail of user cindys1043
1 review
0 helpful votes
August 23rd, 2021

I purchased 8 items and paid extra for custom fit and measurements

None of the outfits fit and customer service was awful. I had to pay an excessive about to have each item ordered

One of the outfits looks nothing like what was pictured. Such a scam

Tip for consumers:
Order 2 sizes up

Products used:
All items had to be altered

Service
Value
Shipping
Returns
Quality
Thumbnail of user pearls41
2 reviews
0 helpful votes
January 9th, 2021

Their service is disgraceful.UR item is not as per description. They flaw in their commitment 2 customers n on their special day. I hv been very patient 2 resolve. But now they've stoped taking my calls and responding to my messages. **PEOPLE PLEASE BE CAREFUL BEFORE U BUY**these people promise me a stitched lengha which I paid 4. But thn they sent me unstitched after repeated request 2 share what size d lengha is.And it didn't bfit. Promise made 2 resend but thn refuse 3 wks b4 our function**absolute disgrace**

Tip for consumers:
PLEASE BE CAREFUL. THEY PROMISE THE WORLD AND UNDERDILIVER GOODS!!

Products used:
They promised to resend product as they made a mistake. Now 3 weeks before our ceremony they said they won’t send anything. Promised a call but I’m still waiting. Now they won’t answer calls or messages

Service
Value
Shipping
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Thumbnail of user galynak2
2 reviews
0 helpful votes
February 12th, 2023

It was cheaper than other similar online retailers. Not the cheapest though. They delivered fast. Standard size stitched garment fits weird, top part will have to be remade by my tailor so that it fits standard size women. The "bad tailoring techniques" is common issue for all Indian online retailers who sell garments made from semi-stitched or ready-to-stitch clothes sets - they don't put darts for breasts (or do so incorrectly), they don't cut the sleeve cap to make a typical "set-in" sleeve so sleeves never fall naturally with arms down.

Thumbnail of user sanjidaa1
1 review
12 helpful votes
March 24th, 2021

I did heard about indianclothes'store by internet searching. I brought products from indianclothesonline shopping stores. I do like them products indianclothes'store products quality is very satisfying. In a one word I would say that the indianclothes'store all products is unique design and price also good as well, that product I did actually brought for my family. I am interested to buy that product cz the materials is so comfortable and honesty dealing with you. My oder indianclothes'store took correctly. I pursued to indianclothes'store Thank You for ability to listen to me. I got my delivered fast before the timely pick-up to me mail. Indianclothes'store did Express delivered to me don't charger's any extra money for Express delivered thank you indianclothes'store dont charges the guest percentage. I will very likely to shopping with indianclothes'store again in future. Guys I'll suggest you too for once please try shopping from indianclothes'store the quality of material and they will understanding your need also Indianclothes'store responding your need fast. Indianclothes'store online shopping early in delivered once again thank youuu soo muccch for helpfully providing.

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From the business

Find ethnic clothes at discount prices just at Indian Cloth Store. Buy designer sarees, salwar kameez, bridal outfits, men's sherwani, kurtas, indowestern suits online. Call us +91-7600477478 or mail at info@indianclothstore.com.

Company Representative

Thumbnail of user chiragb
Chirag B.

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4.0
254 reviews
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