Indeed

For some unknown reason our Indeed account was disabled. When I inquired via their web site, I received an email response which stated that my account was suspended and that further appeals for this suspension will not be considered or responded too. Signed by someone named "Indeed Compliance." I have no idea why and they never contacted us for additional information. This is pretty poor customer service. We have a few jobs opening up in the coming months. Too bad for Indeed. Good for Zip Recruiter.

Update #2: after changing my rating to a favorable one, they disabled my account again. Absolutely ridiculous.

Update: after posting the review, Indeed reached out and fixed my account.

As many others have said, my account got disabled before I could even post a job. I recently started my own business and needed to hire someone. They asked me for some documentation, I sent it in then got the response "It appears that your request may require specialized attention and our Client Success team can better assist you. Please view our Help Center for further assistance with this issue." I've reached out several times since then and NOTHING! No help whatsoever. Do yourself a favor and use literally any other site than Indeed.

When your a real company with 5 years of doing business and link your company ein and formation paperwork in the appeal - getting banned for following their rules because i wanted to only hire in direct citys? Lets get real please stop having bots review our appeals and accounts or last let us talk to customer services so we can see why you chose to single out people that followed your posting rules?

We are a newly opened e-commerce company trying to hire staff, Indeed keeps disabling my employer account and providing NO explanation as to why. Like many other low rating reviewers, we didn't even do anything, the account was been disabled. And this is their final decision.

Dear
Our account was working perfectly and suddenly they disabled it after posting job positions. We reached out to Indeed but Indeed did not respond. Lack of human service reflects very badly on them and is a chance to leave the career website. We need customer service to communicate with us and reach out so we can solve any problems. If you have any suggestions, please let me know.

"Your ability to post jobs on Indeed has been disabled..."

Email: *******@gmail.com

These people are sick and obviously have some kind agreement with certain companies. I and 4 colleagues became suspicious if this when we unveiled that at one or more times in our careers Indeed totally ignored, ie DID NOT POST reviews we'd submitted.

Who are they protecting?
Certainly not employment seekers.

If they had a grain of integrity they'd simply reject reviews instead of collecting them and only doing God knows what with them. Days weeks months and several of our reviews have been ingested by Indeed.

D***s!

Indeed was my go to help wanted site but now they changed their model it is so complicated and no matter what you put in the software changes your fees so i had to call 7-8 times at the end i spent nearly $1,000 and received a handful resume mostly from outside of California (even when my range was 25) and none qualified to follow up

I used indeed for several of my companies for about 7 years. I've spent tens of thousands per year with them.

And then without consultation they shut down two of my company accounts because "a job seeker complained" - who is/are clearly disgruntled, dismissed staff.

As you'll see below, this sort of thing happens to lots of employers.

They don't consult with the employer beforehand to verify their decision, have no appeals process and don't tell you anything about the complaint and thus give you no mechanism to fix their mistake.

Do not link your recruitment strategy to them. They will disrupt and harm your business

Indeed has been great to us till they decided to block our account miss taking us for another company in the middle of our busy season, customer service is horrible and pretty much useless. No one knows why we have been blocked we were given different information from everyone we spoke with. How can a company with such drastic impact on peoples business just do as they please with no warning. I even dealt with the account executives who compliment my adds, only to be blocked months later.

Indeed is not a site where you would want to go to advertise your job openings!

We are new, small recruiting agency, just starting after the covid period with hopes of going back to work. However, after couple of hours spent filling up the details on indeed.com for our job openings, and adding the payment details, our account was disabled! No reason given, just a cold shoulder!
We've appealed but again no explanation, only automated reply! We've received automated rejection on appeal few minutes after appealing! Also, looking through the reviews of other people in here we can see their replies are same for everyone. So, we are sure, no human reviewed our job posting, no time given, no explanation!
Maybe we were rejected because we didn't take their suggestion on daily payments for our job post, but instead we've reduced it to what is affordable for us. If that is the case indeed.com is a money grabbing site not interested in your business.

Indeed should be 0 stars!

Out of the blue my company account has been disabled without any warning or reasoning. I have tried to contact customer service but they were unable or unwilling to assist me. I have hired many employees off of indeed within the last two years with sponsored job postings as well. To have this done at a critical time where I need to hire additional delivery drivers is completely disappointing. I am a private contractor for FedEx Ground, many of us use or used indeed but it looks like that will have to change.

I am a new business and had our account disabled after a few days. Told me to submit documentation such as a utility bill. Which I did immediately. They responded that wasn't good enough and my appeal was denied. Asked them what they were questioning, the business, my role or the position. The reply is they could do nothing to help me further and to reach out to customer service with no contact info... I personally don't want to give a company hundreds of dollars and receive unsolicited emails for a job I am apparently just making up. What a crock... but what else are you suppose to do no one looks anywhere else.
So frustrating.

It's been weeks of contacting support, client success and other attempts of reaching out to Indeed.

My issue is they are not verifying my newly registered business as a Remote Freelance Recruiter
I provided everything I needed to provide only to be told to "Please view our help center" like that is going to work.

Very terrible service, me and a few other business going through the same struggle think its time for a media release on why INDEED should be boycotted

1. Many jobs on indeed are spam
2. Unreliable service
3. Lazy employees
4. No helpful feedback

Indeed will shut your account down without warning and without an explanation. Our account was shut down after a year of doing business with indeed. They will not tell us why or what we've done to be cut off. My company has paid LOTS of money to advertise on their site.
In the year of advertising with indeed we have put THOUSANDS of people to work. Its ashamed that this company doesn't care about people who really need decent paying labor jobs ($12.00-$14.000) per hour.
Oh yeah, it might be that our company had a bad review... But I see that indeed has a lot more bad reviews than my company did.

This company randomly charges you money whenever they want with no real responses. I set up an ad with a specific end date. My ad was no longer available after my week long campaign but the company ended up charging me for two months and I never received one qualified candidate from their site. I have never written a review for something before but this experience and losing out on $150 has compelled me to do so. If it will stop at least 1 person from using their bs site then it will be worth my time.