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Indeed

Overview

Indeed has a rating of 1.5 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.

service
268
value
245
shipping
21
returns
25
quality
238
This company responds to reviews on average within 0 days
How would you rate Indeed?
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Illinois
1 review
0 helpful votes
Follow Kim C.
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Great job responses
March 31, 2016

This was our first time to use Indeed and we were pleasantly surprised with the amount of responses we received to our job posting. If needed, we will definitely use Indeed again in the future.

Date of experience: March 31, 2016
Indeed-Support S. Indeed Rep
over a year old

We're happy to hear you had a positive experience, Kim. Please let us know if we can help in the future.

GB
1 review
1 helpful vote
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I HAVE OVER 100,000 FOLLOWERS ON MY SOCIAL MEDIA AND I RECOMMENDED INDEED TO ALL OF THEM AS FOR THE FIRST WEEK OR SO THEY WERE AMAZING BUT NOW, AFTER A WEEK LATER THEY DISABLED MY ACCOUNT FOR NO REASON, WHEN I CALLED TO ASK THEM WHATS GOING ON AS YOU HAVE CHARGED ME AND NOT GAVE ME A VALID REASON TO WHY THEY HAVE DISABLED MY ADS THEY COMPLETELY IGNORED ME AND SAID THEY CANT REVEAL ANYTHING! ONLY TILL I GOOGLED THIS AND REALISED INDEED HAVE BEEN SCAMMING ALOT OF PEOPLE BY TAKING THEIR MONEY AND DISABLED THEIR ACCOUNTS! I WILL BE REACHING OUT TO MY FOLLOWERS AND LETTING EVERYONE KNOW TO LEAVE BAD REVIEWS WITH INDEED ON ALL PLATFORMS! THEY HAVE REALLY UPSET A LOYAL PAYING CUSTOMER LIKE ME AND I SERIOUSLY HATE THEM RIGHT NOW!

Date of experience: July 21, 2020
Indeed-Support S. Indeed Rep
over a year old

Hi there, thank you for taking the time to leave us a review. We were able to review your account and can see a Customer Service Representative has connected with you regarding this decision. We strongly advise reviewing our Job Posting Guidelines for any future job listings: https://indeed.force.com/employerSupport1/s/article/115005915763?language=en_GB

Florida
1 review
0 helpful votes
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Happy Indeed
January 21, 2016

We used indeed for our most recent opening and we are very happy with the amount of responses and the quality of the candidates that applied. Try it today!

Date of experience: January 21, 2016
Belgium
4 reviews
3 helpful votes
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I registered in this website placed my cv and started to get jobs that matches my profile from the first day and that gives me the chance to found the right job for me

Date of experience: May 19, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi there, thank you for taking the time to share your experience with us! We're so happy you are having a great experience on Indeed!

Colorado
3 reviews
16 helpful votes
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I was first contacted by one of their rep's last month telling me that I could get moved up in the rankings if I wrote a new ad (which is not really writing a new ad just starting a new ad with the old information), so I did with the my new recruiting effort. Then I noticed NO one was responding! So I logged in and there was a banner that said I had to verify who I was with my email. Never got as link. When I contacted the rep she told me to verify it through Facebook or Linkedin so I checked both of those off as well. The Indeed site says my page(Facebook and Linkedin) was connected. Still no access to posting jobs. I contact the rep again and now she tells me that I have to prove that I am a business with a utility bill. No where on the site does it allow me to upload a utility invoice, and now my rep will not respond. I have been trying to get this resolved for 2 weeks and getting absolutely zero assistance from Indeed. Does anyone have something better than Monster because I am done with this company.

Date of experience: November 21, 2017
Indeed-Support S. Indeed Rep
over a year old

Hi Richard, we're sorry to hear this and we're happy to help. We have responded to your review by private message. Please follow up there if you have any additional questions.

Australia
1 review
1 helpful vote
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Thank you Indeed for forwarding my C V & Cover Letter to an Employeer, I went for the Interview got the job started the next day after putting in thousands of applications in for the same type of job but to different employers always went for the Interview but never heard back or I was not a good fit. But thanks to Indeed I'm so happy I just can't thank you enough you have made this year a very awesome one thank you

Date of experience: March 15, 2017
Indeed-Support S. Indeed Rep
over a year old

That is wonderful news, Joan! We are so happy to hear you found a job on Indeed. Thank you for sharing this feedback with us. We wish you the best of luck with your new role!

GB
1 review
0 helpful votes
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Waste of time applying as you get an email saying that you application has been sent but when I phoned about job the application hadn't been received so missed out on a job I wanted

Date of experience: July 22, 2022
Indeed-Support S. Indeed Rep
over a year old

Hello Jason, thank you for sharing your thoughts. Indeed is not directly involved in the hiring process, and unfortunately, each company is different in terms of who receives and reviews resumes once they are submitted. We send notification of an application being submitted to inform job seekers that we have completed this step. After this step, it is the employer's responsibility to review applications and communicate with job seekers as we are not involved in this part of the process.

Utah
1 review
0 helpful votes
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It took a month of grinding, but I finally got a call back after multiple job interviews. It's an EXTREMELY useful tool for getting your resumè out there. 5 stars all the way

Date of experience: December 17, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Jordan, thank you for your positive feedback! If you ever need assistance in the future please don't hesitate to reach back out!

Texas
1 review
3 helpful votes
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Excellent job...
May 2, 2018

Indeed is the job finding site, I found indeed to be easy to navigate around and all the job updates once your notifications are set up, And it is very helpful...

Date of experience: May 2, 2018
Indeed-Support S. Indeed Rep
over a year old

Thank you for sharing this feedback with us, Carolyn! We are glad to hear about your experience with Indeed.

Texas
3 reviews
14 helpful votes
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I posted for a phone app developer with indeed. I received names but never a way to contact them. I did receive a charge on my visa. Indeed SUCKS! Nothing but a scam

Date of experience: November 23, 2018
Indeed-Support S. Indeed Rep
over a year old

Hi Abel, we are sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.

New Mexico
1 review
0 helpful votes
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Received significant number of responses
November 12, 2015

Indeed generated a significant number of candidates. Most of them ranged from qualified to well qualified. We filled one of two positions with candidates found through Indeed

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Tom, thanks for the feedback! Please let us know if there's ever anything we can do to help.

Washington
2 reviews
0 helpful votes
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The review I posted was factual and negative. Indeed.com removed it clearly since the employer was a paying customer. Clearly Indeed.com cannot be trusted.

Date of experience: July 26, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Kenneth, thank you for taking the time to leave Indeed a review. Reviews are subject to a moderation process, so your review may not post immediately when it is entered. If you wrote a review for a company that did not become public or was removed after being posted, it is possible that the review did not conform to our guidelines. You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.

California
1 review
0 helpful votes
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Great site
January 21, 2016

I liked the managing tool. The cost is also reasonable. The reason why I did not rate 5 is that the number of "good" resumes did not seem to increase even after I "sponsored".

Date of experience: January 21, 2016
Canada
1 review
1 helpful vote
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Enjoy using Indeed
January 26, 2016

I am new to using Indeed to post jobs. I really like the features it has to offer and makes my job easier. Looking forward to using it all the time and learning more.

Date of experience: January 26, 2016
Indeed-Support S. Indeed Rep
over a year old

Thanks for your feedback. If there is anything we can do to help, reach out to us at sitejabber@indeed.com

California
1 review
0 helpful votes
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Great
April 9, 2018

It is very helpful to look at jobs and apply for them. It is also easy to look for something related to what you want by entering key words. I really like it. It allows you to apply instantly.

Date of experience: April 7, 2018
Indeed-Support S. Indeed Rep
over a year old

We really appreciate the feedback, Paola! Thank you for taking the time to share it with us.

South Africa
1 review
3 helpful votes
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Shocked
July 5, 2017

My account has also been suspended for no reason at all. I searched for candidates and wanted to send emails through and received the message that my account has been suspended.

Date of experience: July 3, 2017
Indeed-Support S. Indeed Rep
over a year old

Hi Georgia, we apologize for the poor experience and we have responded to your review via private message.

Minnesota
3 reviews
0 helpful votes
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I am finding that I can't use features that I used to love. What happened? I actually have a better more current phone so that should not be the problem. I also use the Indeed app

Date of experience: November 28, 2020
Indeed-Support S. Indeed Rep
over a year old

Hello Shari, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Australia
1 review
3 helpful votes
Follow Tova W.
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I have been using Indeed for the last 3 weeks, as I am a recruiter with a small recruitment business. I have 2 active recruitment campaigns, have several candidates in progress for roles, write extremely professional job ads with NO discriminatory restrictions. These roles are clearly stated as permanent, full time positions. And yet, I just received an email advising that my account has been disabled. No reason, no example, just disabled. ALL candidate information has been removed, I have no access to active candidates in the process of being interviewed. THIS IS EXTORTIONATE. I am appalled. I will now move to another service, happily PAY for the service knowing it MUST be better than this disgusting experience.

UPDATE: 29/9/19. After providing a volume of paperwork to verify my ownership of and relationship to my business, my account was reinstated. Then, after re-writing the header to better meet Indeed's guidelines, my job posting was re-instated. I maintain the approach to disable without prior warning or communication is poor client engagement and detrimental to business, however Indeed were quick to re-instate on provision of requisite documentation.

Date of experience: September 25, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi Tova, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.

India
1 review
1 helpful vote
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Best Employment Zone
April 17, 2017

Best outsourcing concern gives best consultants to the clients. Clients are very much satisfied with the consultants as we give only the best resource in the market.

Date of experience: April 17, 2017
Indeed-Support S. Indeed Rep
over a year old

Hello Divya, thank you for the wonderful feedback!

Washington
1 review
1 helpful vote
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Simpson Review
January 26, 2016

Good response from candidates. Identified a very strong candidate and made employment offer. Site makes it easy to organize resumes. Will use Indeed again.

Date of experience: January 26, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for sharing your experience!