IndeedReviews 978

I posted a job ad for my company and even sponsored it. Talked with a few really good candidates but what do you know, they disabled my account and won't tell me the reason. Now I can't even access the previous messages with those candidates.

I would verify the account with all the required documents but they don't even give me a chance.

EDIT: They have contacted me and I sent them all required business documents. Still they won't re-enable my account and it seems like they don't want any business with smaller companies.

We posted an ad for a confidential job (as we are looking to replace an employee that was severely underperforming). After paying for 3-4 days of Sponsored Ad with a standard job posting (descriptions & responsibility), Indeed terminated our account for no reason. This action apparently cannot be appealed. They will be dealing with our credit card chargeback for fraudulent services. See below for their generic email response:

Indeed Search Quality (Indeed for Employers)

May 19,2020, 3:58:20 PM CDT

Thank you for contacting Indeed. We have reviewed your account and have found it to be unsuitable for Indeed.

For your reference, we have linked Indeed's Terms of Service and Job Posting Guidelines.

Please note that your account currently is not accruing costs and this is a final decision. No further action is required on your part. No additional details regarding this decision will be provided. We apologize for any inconvenience this may cause.

Thank you,
Indeed Search Quality

On Behalf Of Indeed

Stay away! Account disabled and given a generic email stating that the job posted "was deemed inconsistent with Indeed's quality standards". Any attempt to clarify just results in emails referring to their Terms of Service and Job Posting Guidelines. Have read both several times and nothing about our ad goes against either. Our company is real (in business for over 20 years), the job we are looking to fill a position for is real and nothing about our post is misleading or offensive. Attempted to call our "Indeed Consultant" and just get transferred to a voicemail inbox with no name associated with it. Stay away, use another service. Will probably get a response to this about how they have either reached out through private message or restate the "Terms of Service" and "Job Posting Guidelines", which we meet.

**** EDIT ***** Indeed reached out and reviewed the account again. Able to post jobs now and a credit has been given. Indeed needs to change their process and actually read emails before answering instead of the generic or automated responses. Will increase the stars a bit, reflecting their response, but won't be as high as it could of been due to the experience and aggravation of this whole process.

We are a long-standing customer of Indeed who have paid for sponsored ads for many years. We are a care home and, like many others are suffering financially during the current crisis. We decided on this occasion not to sponsor an advert for a desperately needed nurse. Indeed now have a policy of mandatory sponsorship for particular job titles. Unbelievably, a registered nurse is one of those titles. This company are cashing in on a pandemic and leaving employers like us no choice but to spend money that we need to reserve for taking care of our vulnerable residents. Indeed are disgusting. I hope the press are informed.

I set up an account to do recruiting for a company I am employed with. I posted 2 ads and hired 3 people from the site. Then I get an email stating our account has been disabled. We sent several documents and after we get a response that says our account is disabled and its a final decision.
I don't know how to speak to anyone that makes these decisions but there are several people using this site and posting work from home scams and they still have an account. We are a legitimate window cleaning company and are hiring for window washers and cannot post ads. It makes no sense.
I am terribly confused as to why this happens to good companies.

Our company, Avalon Capital, was using Indeed to recruit a bookkeeper. After paying nearly $200 to sponsor the add and spending countless hours reviewing resumes, I received a notice this morning that the account has been disabled. No explanation given. Now I cannot see any of the candidates that I have been corresponding with. All the work I put into screening candidates and selecting my top choices has been lost.

I used their customer contact to dispute the decision and received a notice within 2 minutes that my appeal had been rejected. Clearly they didn't review anything and this was just an automated decision.

I am very frustrated at the time and money wasted. We are a legit company that needs to hire a bookkeeper. The only fraud going on here is at Indeed.

Like so many others, we have been using Indeed for several months when out of the blue we had an emailed message saying that we are banned form using them as our ads contravened some unknown guidelines. No explanation offered.

For some time, we have used Indeed exclusively and successfully to staff our garden design and maintenance business and have paid for ads.

I have no idea what sort of business model they think they have but after this, I consider them worse than Ebay on a bad day. Very unprofessional and a low grade business partner that we do not need.

Avoid at all costs.

I posted a job role on this website and that the info I posted was the same from another job site that had no issue with the post, but not long after maybe an hour or so, I get an email from the site saying my account was disabled and that I will not be allowed to post anymore! This is just got to be one of the worse job posting sites I ever have seen advertised on google!

This was the info on my job ad

Here at the animal welfare sanctuary, we are looking for a person or member who would be willing to take part in been a trustee of our animal charity.

What will you be doing?
About the charity: animal welfare sanctuary is to provide help and support for people who want to start an animal charity but to also enforce the law against animal cruelty. We are also a social charity that means we use social media to get the word out about the work we are doing when supporting our loving animals. Should you have anything you wish to ask regarding us please feel free to contact us.

Job role: Trustee

Job type: Handling the charity accounts and returns

Paid or free: This job is none paid because we work together to help support the animals in need.

What skills do you need: With it be money related, we ask that you have 3 years experience in handling money and doing returns for the taxman.

Can you work from home: yes,

Who to ask for when doing a meeting: Please ask for Mr Nathan Smiddy

What are we looking for?
We are looking for volunteers with professional experience in the following:

Accounting
Money handling
Bookkeeping
What difference will you make?
The impact it will have is that your helping keeping our charity money management safe and in order.
What's in it for the volunteer?
When you join us you will be allowed to do the following:

Social media management
Face to face meetings on skype, Whatsapp or Facebook
Your very own welcome package from the CEO and founder of the charity
Trips out to the animal charity and zoos and much more!

That's all I had posted and not long after, they disabled my account! Just lucky I did not give my credit card info to this scam company!

I started to set up an account to post a job for my lawn care company. After about an hour of filling out forms and details about my business I found out that my free job listing would cost about $13 per click. Thats not even per applicant- anyone that is checking out the listings will cost me $13. I said no thanks, but now they won. T leave me alone. 3 times on the phone and in 6 emails I said not interested please don't contact me anymore, and they keep sending emails and calling. Last week I promised the next contact would get an online review, and there was another email Friday and another one today-4 days later. I'm sure they will keep coming so each time will get another online review somewhere.

I found 4+ jobs on indeed that don't have a job posting individual who answers potential employee's questions on this site, and includes a work-at-home scam that I am currently struggling to rectify. Despite this, the customer support assures me that it is all right and that they were able to "verify" (read disclaim job seekers concerns about) potential employers and listings. I would definitely avoid this site.

We recruit carers for quadriplegic vulnerable adults in the UK. We have used Indeed.com for a long time. Yesterday we ran an advert with the strapline "Don't be put off by the Coronavirus" and we had lots of applications as we still need to recruit carers. Then 25 minutes ago our Employer account is disabled. We appeal, explaining the situation and how we need more key workers for our vulnerable client base. Six minutes later our appeal is rejected, no reason. No ability to post, no understanding, no empathy for our clients. They've been happy to take money from us for years and when we really need applicants, they kick us when things are bleak. I hope they never have to rely on a key worker. It's a sad, corporate, guzzler of cash with no empathy.

UPDATE- I have received the same autogenerated response after Indeed reached out to me to "correct and look further into the issue..." I am not in violation of their terms, yet they say I am but cannot say exactly how... Complete waste of time.

I am contracted and in charge of recruiting for hundreds of different locations across the U.S. for the healthcare industry.

My first posting flagged my account for reasons I cannot be notified of. I have already disputed the flagging/ suspending of my account but I only get the same auto-generated reply every time (but from different "representative").

I was interested in upgraded to a paid account, but with the customer service/ support I have received I have no faith in this company.

Indeed, I would love to give you a guys an honest chance. I can provide all verification info and my company info, but you have had no interest in serving me. I have read your rules & conditions, I am not in violation of any of them...

With literally 100s of CONFIRMED appointments to interview candidates. Less than 8 actually show for the interview, with not one call, communication letting us know.

This is a numbers game for them, through it on the wall and see what sticks. There response has been little more than "well you pretty much have to baby sit them to get them to show up"!? Even if they confirmed just an hour ago? Do I have to go pick them up, wipe their nose, give them a Blankey? Wow, seriously? What great candidates we want to add to our team.

As an small Biz employer I waste more time/$ using Indeed than random calls. Lastly, they give employers a way to rate these candidates therefore they just pass the unfit candidate from one employer to the next, racking up the clicks/$$ so clearly are ENABLERS that provide and encourage this behavior.

As many others have already stated, we've been a paid user of Indeed for some time. Suddenly, our account is suspended and no reason given as to why. Asked why and they tell us it's been reviewed and no further action or appeal may be taken. Yet they took our money at the beginning of the month like clockwork! I suppose they make a good bit of extra profit charging you for a month then canceling you with no reason. What a crappy level of customer service! I'm going to make it my mission to send/post this information as many places as I can. Thanks for being completely unhelpful Indeed!

I tried multiple times to send a resume and cover letter to an employer and got nothing but notifications that something was wrong with what I was doing. No information of what was being done wrong. They have my resume on file and have rewritten some parts of it, that makes no sense. How in the hell can I get a job with these irresponsible people that can't run a website company. Am I supposed to drive to the employer to get things done to get a job? If so what good is Indeed. What crap.