IndeedReviews 979

I set up a profile and created a job posting only to find my account disabled because "they couldn't verify we were a legitimate business." I assume this is because we are a small rural business with a PO Box that works directly with companies and therefore have never had a reason to have a web presence. After I appealed the decision and submitted the appropriate paperwork as requested I only got back generic automated emails about how I had plenty of time to submit so I called multiple times, the poor people on the phone have apparently zero training and couldn't tell me anything about why the paperwork submitted was rejected even though it was exactly what was asked for.

I have been attempting to get this straightened out for over a week and only get "oh just resubmit or I will send a note to the internal team" and then never hear back. There is no manager to speak with apparently and the enteral team doesn't accept calls.

It has been a truly terrible experience.

I have been working on hiring candidates from indeed since 2020 and it is the only main source of my income, as i hire candidates on behalf of my company and provide them from which i get benefit but indeed disabled my account without any reason i have been using it since 2020 and they rejected my appeal also i dont know what's wrong so disappointing and stressed

I've had the same 1 star experience as many other businesses here where the account was suddenly blocked and nobody could provide any extra information. Agents over the phone kept promising it's with the 'internal team' and somebody will get back to me within 48 hours or within 3 business days, but that never happened. All I got was an email with a link to their FAQs. I have become too reliant on Indeed for recruiting and this has really impacted the business. We had paid campaigns and an active account for close to a year and fine-tuned our marketing efforts based on Indeed campaigns. I need an explanation at least and some chance to fix whatever the issue was, not a ban and then ghosting.

Like many others who have reviewed on this platform, my account was also disabled out of the blue with no justification or reason. I also received hundreds of applications in a very short period of time (without paying for their sponsorship) and for some reason that makes my posting go against the rules? I of course appealed the decision and was told it was because they could not verify my association with the company and required proof - I thought this should be an easy fix and then provided all documentation they could need (certificate of incorporation, insurance documents, etc.) and they responded simply saying they still chose to disable the account. No further reasoning or discussion offered. I was (am still) shocked to say the least.

It is extremely disappointing as I found Indeed to be a very reliable and trustworthy place to find a job as a seeker, but after having this experience as an employer and now knowing what they do to small companies who have success without paying for their sponsorships, I can't support them again.

THEY JUST DISABLED MY ACCOUNT WITHOUT WARNINGS OR EVEN TELL ME THE REASON.
I DONT KNOW WHAT IS EXACTLY WRONG WITH MY POSTING TO BE DISABLED.

Hello, I set up account, upload company formation docs to verify it, post job ad and few hours later, I'm told the account is disabled. I feel so bad right now.

I was not sure if I could have the time to complete 1 or 2 surveys a month when I first started. Doing a few here and there added up to enough to pay a bill I had due. Easy and didn't even realize I was making so Much. Extra Debt, no worries you can get Extra Cash here to pay bills. I had enough to transfer into my account to pay the bill on time. They were quick to transfer the cash I earned in just a few weeks!.

RUN FROM THIS COMPANY IF YOU ARE AN EMPLOYER LOOKING TO HIRE. THEY HAVE WASTED A MOUNTAIN OF MY TIME! I have dealt with INDEED for several years. 1st couple of years were fine - but the company has changed so many moving parts from posting a job, sponsoring a job, not dealing with glitches in their system, gathering and replaces resumes by duplication, sending applicants over the weekend so sponsored time runs out before you can review them, charging you for them anyway, rejected applicants are allowed to submit resumes for different jobs to the same company(why!) If I rejected someone that means I would not hire them. They charge for applicants that don't complete the assessments(why?), that is part of the application process! I will never do business with this company again. Hiring someone to work in a small company is serious business. We are looking for longevity and growth. Working through INDEED is like playing Russian Roulette and then you get to pay for it too!

I chose their service to hire people.
But I must say worst company and they are looting people in their website. Their whole algorithms set to loot people but not provide proper service.
Worst never choose. Their whole website is a spam panel to loot money

Will flag you if you do not sponsor your ads. Will make up some fake reason as to why your account is flagged and say if you want to post, you have to pay.

Cause the ad that I will pay is going to be the exact same ad that is ok if I pay but not if I don't?

Makes no sense

I'm a small mental health private practice and opened up earlier this year. I set up an account with indeed and it was working for the first two to three months until suddenly they disabled my account, completely out of nowhere. They seem to be targeting small businesses that can't afford to spend lots of money on their site. I did try the sponsor job one time, and it was trash. All the candidates I got and that they were asking me to pay for we're so irrelevant to the job posting that I had up that it was ridiculous to ask me to pay for such a stupid service. So all the job postings that I posted afterwards we're definitely not sponsored, and now I'm so glad I didn't give them any of my hard earned money! And don't even waste your time trying to appeal, they don't even look at it and within a day they'll send you back an email stating that decision is permanent but they still won't give a reason as to why. The site is trash now, it used to be good but it's totally trash now. Don't waste your time, go to better job posting boards like LinkedIn. All indeed does is scrape other job boards & websites anyway, so when you post on the other job boards your job will likely still end up on indeed without you having to deal with indeed directly. They are absolutely terrible, don't do it. Run!

Waste of time applying as you get an email saying that you application has been sent but when I phoned about job the application hadn't been received so missed out on a job I wanted

I am a new business and had our account disabled after a few days. Told me to submit documentation such as a utility bill. Which I did immediately. They responded that wasn't good enough and my appeal was denied. Asked them what they were questioning, the business, my role or the position. The reply is they could do nothing to help me further and to reach out to customer service with no contact info... I personally don't want to give a company hundreds of dollars and receive unsolicited emails for a job I am apparently just making up. What a crock... but what else are you suppose to do no one looks anywhere else.
So frustrating.

The new pay-per-applicant is complete crap. If you so much as click on the person (to see if they are a decent applicant) you're charged a fee (close to $100) per person. So, you pay for unscreened and completely aloof applicants. You also might pay for someone who has zero background for your position but applied anyway. One applicant I got was my top pick until I uncovered she was a FELON with an extensive background of stealing from her employers. One guy showed up for his first two interviews, then ghosted us. Another woman did the initial interview, was excited to come back, and cost us time and MORE money by ghosting us again. Indeed is a great place to waste money and lose faith in the human race. I don't care where you find employees, DON'T do it here.

They disable your account if you don't pay them to boost your job post. Not a good site anymore. It used to be a great site to post, but now if you refuse to pay, your account is magically now against their terms and you get suspended. Do not waste any money on indeed, they will bully you into submission!

I didn't even get to post a job. They wanted my business origination papers, my phone number. I feel like they took all of my information and ran.

The first time I used this account to post a job ad, my first, I was excited and then BANG I was blocked and this is how they make you feel "You are nothing, we don't care about you, we won't even tell you what you did wrong' It's like an angry child telling you to GO AWAY I DON'T WANT TO TALK TO YOU

I find it ironic that they answer here is "If you have urgent hiring needs, we recommend utilizing other hiring services"

This really left a bad taste in my mouth, the way this is handled is telling me this organisation don't share my value so I will follow their advice and use another company.

It looks like Indeed is big fans of bullying businesses. Just like many other reviewers here I created an indeed account and within minutes received an email saying my account was disabled. I called customer service and was told this was just a formality for new accounts and to appeal the decision. I replied to their email as instructed. I am brand new to Indeed as well as brand new to working with an ATS. The ATS company we work with told me that I needed to set up the Indeed account myself so that they could then integrate Indeed into their system for me. Any time I clicked the employer button at the top right of the screen on the Indeed website it took me to the job posting function and would not let me navigate anywhere else within the employer functionality. So having no experience with Indeed I went ahead and posted a job. After explaining all this to the customer service agent I spoke to on the phone and then again in my appeal email as I was instructed to do I received an email from Indeed in less than 15 minutes from the time I submitted my appeal saying my account had been permanently disabled and they would provide no more help or information regarding the decision. This was even after I apologized in my appeal for posting the job incorrectly as the email they sent me saying the account was disabled specifically referenced issues with the job posting. I asked them to please contact me and help me set the account and job up properly. Instead they just basically told me to get lost.

I don't understand how a company can do business this way. A brand new user needs your help and your response is to say you won't help and kick them off your service permanently? This seems very counterintuitive to what I would have thought their goal is…. To connect job seekers with employers. I was literally hired at my new employer just last week specifically for this task and Indeed has decided I am not worthy or valuable enough to receive their help and may very well cost me my job. If I could give them negative stars I would.

Your ability to post jobs on indeed has been disabled. How to solve the issues please to guide me. I

Absolutely terrible. Block my account with 0 warning. I had over 100 applicants in a post in under 72 hours, and they decided to block my account. As a independent recruiter, who is trying to build his own firm, it's impossible to have a cash flow for posting. Don't waste your time with them. They are only after your money. All they want is for you to buy paid posting, which are based on click. 80% of the clicks don't even apply.