IndeedReviews 979

We are a long-time business user of Indeed, having invested significantly in recruiting through your platform over the years. Recently, our account was suspended due to reports claiming our pay scheme was misleading. This issue appears to have stemmed from a single case of internal miscommunication, which led to misunderstandings among some employees. However, we have always provided accurate and transparent pay information in our job postings. We can fully provide documentation to support this. Despite our repeated efforts over the past two months—including phone calls, emails, and implementing every change Indeed's agents requested—our account remains suspended, and we have not received any meaningful response or support. As a loyal customer, this lack of resolution is extremely disappointing and has caused serious disruption to our hiring operations.

I have to stop bothering applying to anything on there!
-recommended jobs are mostly scams or irrelevant to what you were searching
-it's in the toilet with ziprecruiter and linkedin

RECENT COMPLAINT TO INDEED (ONLINE) 3/15/25 As a job applicant, I have had multiple auto rejects from JOBS I am highly qualified for AND that I did apply for via Indeed and your "clients" and job postings. I believe my data has been leaked, breached and brokered/sold and the workflow/tokenization and accept/reject process highly boas and flaws and abusive to applicants/job seekers. Auto reject or next day reject makes me suspect errors in data integrity, algorithms, data harvesting, cloud/hybrid storage and AWS5 issues and other backend code that is wrong. I have worked in this area a lot and troubleshooted many a problem. Please advise. Who all is involved in Indeed and the architecture/system backend flow and tokenization and data store (3rd parties and Indeed and Clients). From a client perspective- charging per click is very exploitive considering the data share issues, ghost jobs, test and prod and cloud environments and workflow issues and process. Seems like a data harvesting practice rather than HRIS and ATS best practice and hiring (non-discriminatory) workflows and agreements.

Overnight, Early Morning, and Long Distances!
Sundays and Tuesdays, Schools and Churches!
They are all red flags going up in front of me!

I am an employer seeking to post and sponsor jobs on Indeed. I setup an account and was asked to provide documents for business verification. I submitted the Articles of Incorporation which was approved by the Texas Secretary of State. I also provided a lease agreement showing the company name and my name executing the lease. My verification was rejected. I contacted customer support and they were not helpful. Being the owner of a business and trusted by over 300 clients being rejected by a Team called Safety and Trust is offensive to me as a trusted business owner. The verification process needs major improvement.

Constantly asked me to sign in, spammed my email with there junk still to this day, they allowed scammers to post job listing i had to cancel my bank account due to this. Very unsatisfied. This company is a resume destroyer.

Ive been trying to post a add to hire employees but Indeeds awful trust and safety team continue to refuse me and pause account even adding three forms of utility bills etc...just awful. AND there is NO customer service or accountability or followup or supervisors to speak with They have lost my confidence and business and I will never promote them. I prefer a lesser competitor as opposed to indeed. Worst experience I have ever had online

Ive worked at a company for 20 year. Still employed there. Ive tried multiple times to write a honest review of the company. Each time i get rejected for going against guidlines. Absolutely nothing wrong with what I wrote. Its a negative review. People should be able to read honest reviews before they apply.

Indeed has demonstrated themselves untrustworthy. They knowingly allow employers who spend a lot of money to run employment openings consistently to post misrepresented job posts. They also allow companies to post fake five star reviews on the platform. The company I worked for after obtaining employment through Indeed did both of these things. I complained to Indeed about it but they did nothing. In the six years I was duped but this job posting I have consistently seen these fake reviews on the platform. They don't care what gets posted as long as they make money from he company engaged in wrongdoing. They are not accountable for anything. I ended up in a lawsuit against my employer when, after working full time for a month, they failed to pay me and unlawfully fired me for asking for my pay. My employer called into question the authenticity of the job post so I contacted Indeed to obtain verification of the jist on the platform and when and by whom it was posted. Their customer service agent located it in their archives in five minutes. She told me to send the subpoena to *******@indeed.com. But Indeed objected to the subpoena and refused to authenticate the post. They said it is was improperly served because it i wasn't delivered person. I'm in Florida and their legal department is in Texas. They also said it was a violation of Texas Penal Code, and a violation of the Stored Communications Act- both of which are false. They also said it was "overly burdensome" to authenticate one job post on their site. And they said they don't have to comply with a subpoena unless it's from a case originating in a court within 100 miles of their corporate office in Texas. None of these are valid objections. They were just helping this shady employer from whom they make tons of money from rather than helping me recover my wages by verifying that one job post was on the site and posted my my employer. Indeed is just as shady as the employers who use the platform to scam job seekers. Beware of Indeed!

One must be registered and logged in to read reviews from (former) employees! Then one can read every review? Not at all! Of course, one must first have written a review themselves to be able to read every review! One also has to enter the email one uses at Indeed to be able to write a review here! Recognize the error...

This garbage excuse for a Job Search website is completely inept, with ZERO Technical savvy whatsoever. First off, you apply for one of their listed jobs, and then you get an Email stating the employer would like to get some further information before proceeding to the next step, okay fair enough. Then you click the link to Indeed's 'Message Page' to reply, but instead, you get one of their ENDLESS ERRORS. (attached) Then you try to find 'Support', Yeah Right, and they tell you that you can just reply to the Email. Except that never works. Then you try to Contact Indeed, another yeah right, but instead, you end up on their 'Help Page', the yeah rights never stop. The problem is, that the so-called 'Help Page' is just another mountain of Errors too (attached) with no direct contact options provided, only a Checkbox that says 'No further communication needed' that cannot be interacted with, so you cannot even request that they Email you back. (attached)
I live in Eastern Virginia, the closest office for Indeed Jon Search to me is in Florida, but if I want to be contacted about their Total Technical Incompetence' then I have to file a complaint, with the BBB in TEXAS before they will bother to send me even so much as an Email response, and that is just so they can pretend to care about their clients!

I was having a lot of issues with Indeed originally, I couldn't get them to respond after taking down a very critical hiring ad we had up. It seems like an algorithm just flagged our account and took it down. But after talking with the Indeed support team on here, they got my ads back up (just in time) and even gave me a free sponsor on our most important one. Thank you Indeed support team, I really appreciate you taking the time to work with me - I knew when humans looked at it, they would know we were legit. Thank you again everyone at Indeed Support!

Hello,
I run a small business company in ossining in new york, I went through the appealing process and provided my internet bill, after few minutes, I received an email saying that my business is unsuitable.
Why? How?
Your killing me.

I am a legitimate business owner of a star-up company. Never run into any issue with Indeed in the past. One day, I received an email telling me the company account was disabled, no reason provided. I went through the appealing process and provided the documents including business registration certificate, by-laws... I explained, as the company is still in the early stage, everyone works remotely from home, so there is no Lease and utility bill, etc. I still got denied. Indeed says " Your company is unsuitable for Indeed." Why? How?　No reason provided, and decision is final. All the customer Raps just repeated same thing with their arrogant and cold voice--"no reason, and decision is final." It provides no help at all. I am still clueless what is wrong. Really frustrated and disappointed!

I am a freelance recruiter and was heavily relying on indeed job posting. My account was suddenly paused and I am losing my credibility with my clients. This means if anybody who is a freelancer and earning his bread and butter from freelancing but does not have a company cannot post jobs on indeed. I was already billed for the job posting and before I can download the applications my account was paused, this is totally fraud as they are charging for posting and not letting us to download the applications for which we already paid

Cashing out is quick and this is the only site I really use that doesn't take almost a year or never to let you cash out.

I've used Indeed but never found a job from using the site. Many of the jobs advertised were closed or filled when I applied. It was better for me to go directly to the employer. I wouldn't recommend for a job seeker.

I look for jobs in Indeed.com but Indeed sends you jobs I don't qualify for and jobs out of state with little pay. If I live in NJ, why will you post jobs in Pennsylvania especially with low pay. Do you know tolls aren't free and the traffic commuting back and forth is terrible. We should have the opportunity to choose state I want to work for as my options. I think Indeed sends any job so it can show they send something. Indeed needs to fix this. Oh by the way, I don't need jobs 1 an hour and a half away if I specified a 25 mile radius.

As I see we are facing pretty much the same issue as many people describing their experience here. Same story, account created, sponsored ads running for months, and one day we randomly get banned. Tried to appeal, got an email that we're banned and its final decision. No reasons no nothing. And the worst part is that they send emails to all candidates that this job might be a scam! We are legally running our business and things like this cost us a fortune! But it's a normal practice to Indeed. Please avoid this company and try to find other way to source candidates!

As the title says, I tried to post a job for the restaurant I'm working on opening and was asked to call to verify the account before the post could be made live. Ok, no problem: I call and go through the questions (answering everything correctly, because it's my business and I had just tried to put the listing up the night before) and was told within an hour of the call that my account would be verified. Instead within 30 seconds of hanging up I received 3 emails from indeed: a welcome email saying my account was verified, an anniversary email (weird), and an email saying my account was locked with a link to appeal (that doesn't work and constantly reloads the page).