The company has garnered mixed feedback from customers, with positive remarks highlighting the variety of surveys and the potential to earn extra cash. However, significant concerns overshadow these strengths, primarily revolving around prolonged payment processing times and difficulties in receiving rewards. Customers frequently report frustrations with survey accessibility and completion, as well as inadequate customer support when issues arise. The overall sentiment suggests that while the platform offers opportunities for earning, the execution of payouts and responsiveness to customer inquiries require substantial improvement to enhance user satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
It's an okay app just fails more than 80 % for example my profits are 50 dollars instead of 90 dollars. I hope it gets more practical overall a great platform on free time
It took way to long to get paid. Survey Junkie pays that same day after cashing out. Survey Junkie even gave me a bonus after the New Year. Can you guys give me a bonus too?
Was enjoying app but then it just shut me out no reason why. I was getting surveys and finishing them and got some gift card but it all came to an end
I have been a member of InboxDollars for almost 10 years. Lately there seems to be a very consistent issue on them, not paying out for the higher level rewards on most of their games.
It is funny how when you download a game and allow tracking that as soon as you start to reach those high-level rewards all of a sudden they claim that "there was a problem with the third-party tracking". They blame the game and the maker of the game, but when you contact the game support about the tracking, it is on InboxDollars. They absolutely refused to pay once you start to get past a few pennies and start making money on the higher levels. They claim it is because they have to "stop the scammers" but this is actually them getting all of your information that they can share and sell for marketing without rewarding you. The customer service is usually very rude and not very helpful.
I won a virtual mastercard gift card and when I finally got it loaded into my wallet I have still not been able to use the card to make a purchase. I tried at Walmart and online through Temu. Very disappointed. I have won before and had it go to my pay pal account and it worked just fine. However now I no longer have a pay pal account.
I am very upset, and feel Scammed! I have looked and Nothing! I worked hard to get to my $10. Reward, and, was very happy to have reached it! Then, NOTHING! 😡
It takes entirely too long to retrieve your money 7 to 10 days is crazy we're not recommend this game to anybody you only really able to retrieve pennies not fun at all
Here's a helpful heads up for anyone who uses InboxDollars. If you are taken to a survey where you have to watch a full episode of a new potential TV show called DMV, don't waste your time. I watched the entire episode and answered all of the questions about it. Upon completing the survey the message displayed that they found a better survey for me and I got nothing. What a waste of time. Don't waste your time with that survey.
1-16-25 I contacted Inbox Dollars and they awarded me the amount I should have received. But still be careful.
It literally took 9 days and that just felt a little ridiculous. I could have understood it taking that much time if they had to issue some sort of redemption code, but they deposited the money directly to my PayPal and it still took the full 9 days.
I've made over $100 in the solid year that I've been playing different games and doing surveys. Would have earned it faster, but I'm a mom of three and try not to spend so much time on the phone.
I was not impressed with only being able to use my money on google play and it also took 2 or 3 days to receive my award. It took months to make it to my cash out for nothing at all
I enjoy taking surveys from inbox dollars and the variety of surveys they have available. However, I don't like how long it takes to process a payment.
Very hard to get a survey that you can finish. The payout is a very long waiting period. It wastes a good bit of time. Once they approve you they should let you finish the survey.
Last Friday I redeemed $100 MasterCard and a $15 Apple Pay card. The next day I ordered a $10 American Express card. I've already received the American Express card, which I can't seem to actually use anywhere. I've tried so far, so there's that. And the other two I'm still waiting on and customer support hasn't gotten back with me not one time so my advice to you would be not to waste your time.
Earn while playing games, entering contests, taking surveys,, even browse for products used everyday,.Scratch tickets, monthly Bingo, an participate in offers from other companies.
I enjoy the app itself but the payout process is way too long.What would make this app 5 star is for the payout process to be QUICKER. A side of that it's 👍
I'm completely dissatisfied with Inbox dollars. Every thing was good until I completed my latest offer. I was supposed to receive $120. I was given $12. It's ridiculous and bad business. I screenshot my offers upon acceptance so I have the proof of what I was owed. I've heard from others about this happening but I had hoped for better.
I am very disappointed in this program. I earned the reward and never received the card. I have made several attempts to reach out with no response
Contact issues and delays when claiming rewards this on I received the 10$ I ordered after the 100$ 3 days ago but have not received the 100$ yet Evan after contacting support about this issue
Answer: I have been a member for over 10 years. I get my $30 payout every single time. I always request a check. They tell you the day your check will be processed and then send you an email when it's mailed. I've received $30 about every 6 weeks. This completely legitimate.
Answer: It's actually a legit company. I've been rewarded from them about 10 times so far!
Answer: Inbox MIGHT have paid 35 million (and we only have your word on that)--question is how much did they NOT PAY which was due to participants
Answer: No it isn't. It's legit. It just takes forever to reach 30 bucks and they keep 3 bucks. I got one check from them for 27. It's just something i do once in a while. Clicking on emails and answering surveys if i do qualify which is very rarely. You won't get rich doing that..
Answer: Hi Kristin! Members can always request a payment with InboxDollars when they reach $30.00. If a member ever has a missing credit from a survey provider, offer provider or other advertiser you can always reach out to our 24/7 LiveChat for assistance!
Answer: Hi! So glad you love the site! To help clarify the terms as shown to you when you joined about the W9 requirements you can check here: http://www.inboxdollars.com/pages/terms Section VI. Cash & Payments Item 4. Tax Matters I would recommend that you reach out to LiveChat agent via our Support Center link and ask that your inquiry be sent to the accounting team who can address this information directly with you.
Answer: Dear John, Please note that your account is credited as soon as your credit is sent by the offer provider. You mentioned that you have been completing offers on Mindspay and InboxPAYS so if you have completed the offer before with those sites then they will not credit again for the same offer. We do show your account has been credited for other offers so most likely if you are missing credits on InboxDollars than it was most likely due to being credited for the same offer on InboxPays or other site. Please note that our offers will credit as our terms state usually within 14 - 30 days. More information can be found here: http://www.inboxdollars.com/pages/terms
Answer: No they don't pay daily. They pay you by check or a visa card that can be used to purchase items but no cash back. If you looking to generate income off of your own money then this the site.
Answer: This is one of the questions I pondered when I was taken for a ride by Inboxdollars. While NO ANSWER WAS FORTHCOMING FROM THE USUAL PARADE OF... supporters and staff there (look at the "repeat defenders of this atrocious business, I THINK you can safely assume it's gone to pay those who sit there and ENABLE THIS THEFT TO CONTINUE... i. e. The EMPLOYEES. Not sure whether they pool all the TAKES, and divvy it up at days end HEY KIDS, HERE'S YOUR BONUS, or if it goes to the top of the food chain (top canine). Otherwise I'm not sure what's in it for those "participants" who respond so quickly propping up/fiercely defending the indefensible business ethics of INBOXDOLLARS - one might logically or reasonably assume they're rewarded with FIRST CRACK AT THE NEW SURVEYS, with seldom a reject slip. But who knows. Perhaps you can ask THOSE individuals or the little worker bees on computers that enable this to go on, day in/day out. On the other hand, if any 'supporters/employees of this business told me it was raining... I'd look out the window BEFORE I grabbed my umbrella.
Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!