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How would you rate iMobie?
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GB
1 review
3 helpful votes
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FAKE CLAIMS
August 11, 2023

The app for resetting/recovering an IPHONE doesnt not work on IPHONE 14 PRO MAX. They are very quick to refund money possibly because they know that their software is hit and miss. The wording of their emails, grammatical errors show that this is some two-bit company making quick money.

Date of experience: August 11, 2023
Virginia
2 reviews
50 helpful votes
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I don't know about all the negative reviews here. I was thinking that this company is going to be terrible and I had already purchased their product for $40. However!, my experience with them was nothing short of excellent! They gave me my money back without any struggle at all when I had purchased a product from another company that does the same job! This was a display of an honorable and gracious company. Attached is a screenshot of the refund.

Date of experience: October 21, 2022
Nebraska
2 reviews
11 helpful votes
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Stay away
April 10, 2021

The software itself is decent when it works. I owned this for a couple weeks and it stopped working out of nowhere. I contacted customer service maybe 15 times now in 5 days. Can't get help or even a response. Stay away from Imobie... Apeaksoft is just as good. Tenor share and Stellar are good as well. But Imobie is hot garbage.

Date of experience: April 10, 2021
Illinois
1 review
5 helpful votes
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Poor customer service, only available via email. Takes 24-36 per single response. Responses are repetitive. I'm now on my 5th request for a refund, as the software was not able to restore my lost iPhone calendar. They requested a log from the software in which I sent them numerous times, and they said they were unable to read their own log. Still waiting on my refund, to which they keep asking me to try another software of theirs. Definitely will not. Wouldn't recommend iMobie to anyone!

Date of experience: June 19, 2018
Florida
10 reviews
196 helpful votes
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Waste of time and money
November 1, 2017

I purchased a download based upon info they supplied. The product was not usable on my device and I requested a refund. In broken English they said no and sent me a separate page of specs that were not available at the time of the sale. They also redirected the sale away from PayPal (without me knowing it). Because of that I cannot get a refund. Smart crooks. Finally got a refund. Because of Pay Pal.

Date of experience: November 1, 2017
Switzerland
1 review
1 helpful vote
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Scam
January 10, 2024

I bought products, I didn't receive my activation code, sent many messages to fix it but no one answered. I requested a refund, the page has a problem...weird.

Date of experience: January 10, 2024
Arizona
1 review
5 helpful votes
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I bought this program to transfer 1 file only from an older iPad to a New ipad I bought some on as a gift. It does not work and I was told it was because it did not support the newer IOS on my MAC. WHAT... only works on old systems. After over 2 months of back and forth I gave up and had found another solution. No refund so don't believe what they say about a refund. All a bunch of sales gimics.

Date of experience: August 12, 2018
Florida
1 review
5 helpful votes
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When I purchased the service to unlock my phone with Droidkit, all they did was to guide me through getting my phone to factory reset where all the data from the phone gets erased. Not only will you lose your data, but the factory reset is available for anyone to do without having to pay a penny. It's absolutely free to do. I will be asking for my money back today!

Date of experience: March 28, 2022
California
1 review
1 helpful vote
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It works!
January 4, 2023

Making the task of recovering data and typing files from the computer to the old iPhone simple and won't take so much time of you. And it is so easy to retrieve data is being misdeleted as well as pictures and other information Any issues were easily and promptly answered by their service staff. Highly recommend it.

Date of experience: January 4, 2023
China
1 review
1 helpful vote
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First of all I'm a 10 years Android user. I recently bought an iPhone 13 Pro, but as you may know some of Apple's own tools are really hard to use, iTunes. If I could, I would never use it again.
It's too hard to transfer data to a new phone for people who are used to Android phones, and the rest of my family is not iPhone users.
My friend let me try anytrans, he is an old user for some years, I didn't buy it at first, just tried the free version, but it was a good experience and very easy to use. So in order to transfer more data, I purchased it. So far, it perfectly solved some problems of many iPhones for me. It is very friendly for iPhone beginner users. Good for me.

Date of experience: December 15, 2022
Canada
1 review
1 helpful vote
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They give 60 days money refund guiranty and their refund request form doesnt work.not recommended. This kind of companies make internet an untrustworthy place to do business.

Date of experience: July 23, 2023
California
1 review
2 helpful votes
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Droidkit is amazing!
December 2, 2022

My sister deleted some of my important photos, I felt really annoyed, those photos were taken with my girlfriend. So I have to search for a way to get them back before it's late. I read about DroidKit from a website and then downloaded it, I swear I didn't hope it will really work for my case at first, just a last try before I accept I lost the photos forever. To my surprise, the app found those photos for me and worked like a charm! Thank you droidkit, thank you imobie for such an amazing app!

Date of experience: December 1, 2022
Colorado
1 review
8 helpful votes
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Major waste of money!
September 20, 2016

This was useless for me trying to retrieve skype messages from my ipad. The website states that it can specifically recover certain data but it does not. It may show that there are 72 items in the skype app but AFTER PAYING you see nothing in the recovery folder on your computer. I wish there were more reviews that I would not have wasted my money.

Date of experience: September 19, 2016
Connecticut
1 review
6 helpful votes
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Terrible
July 31, 2019

The software did not work. I attempted to contact support several times. They take a long time to get back to you and then never Resolved the issue. They ignored me when I asked for a refund yet sold me a product that did not work. Absolutely do not recommend

Date of experience: July 31, 2019
Hong Kong
1 review
1 helpful vote
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Anyunlock is the best!
December 21, 2022

I forgot my apple id password before and wanna download apps, but it asked me to enter the password. I cannot remember it and have no idea. Fortunately, I found anyunlock on Google and it really helped me remove the Apple ID from my app store so that I signed in to a new account to download apps!

Date of experience: December 20, 2022
Hong Kong
1 review
0 helpful votes
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I'm an iPhone user. After I bought a new iPhone 14, I accidentally deleted my photos on my old iPhone 8. I was desperate and looked for a third-party tool to recover them. Luckily I found PhoneRescue and got my precious memory back!

Date of experience: December 26, 2022
Germany
1 review
0 helpful votes
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It really works
January 13, 2023

I bought their droidkit to recover the lost photos in my Samsung phone, not only photos, it also can recover other android data, such as phone number, whatsapp. The best is that I can preview and select what to recover.

Date of experience: January 13, 2023
New Jersey
1 review
10 helpful votes
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Horrible support
August 17, 2019

First off, the software download had a virus in it, as detected by WEBROOT. Luckily, Webroot quarantined the software so that there was no collateral damage. Then the license key does not work. Says that the key came from a non iMobie website, even though the key came from an email sent by iMobie. I open a ticket but no response. Then i request a refund, but you can't do that unless you close the ticket. But the issue is not resolved and nobody will work on it if i close the ticket.

Date of experience: August 17, 2019
New Hampshire
1 review
12 helpful votes
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Scam
February 18, 2021

PhoneRescue for Android product listed to work without needing a root. Software then tried to root the phone. It failed. It gave me a link to the company's top three picks of software to root the phone. Not a single one was real. I sent a refund ticket. When I went to check the status of the ticket it asked me to sign in to my account. I had never been prompted to create one so I chose sign in with google account. When I went to set up the account from there it claimed I already had one.

Date of experience: February 18, 2021
California
1 review
5 helpful votes
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I purchased a family license for ANYTRANS as it had good reviews from several reliable sources, primarily to transfer music from an older iMac to a new iPhone. But I think that the experts did not actually use the software to any extent. Many of the songs did transfer, but some were missed and there were numerous duplicates. I could not get product support to respond to numerous requests for help nor refund my money. Of course they were quick to respond to my request for information before I purchased the software.

Date of experience: May 21, 2018

Overview

iMobie has a rating of 1.7 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMobie most frequently mention and activation code. iMobie ranks 189th among Mobile Applications sites.

service
50
value
48
shipping
38
returns
43
quality
46
+26