The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
It was fabulous experience to spend my weekend with this company, hassle free & superb services.
I would 100% use this company again. Everything was organised and on time. The strip show was great.
Activities were excellent and good value for money! Thankyou
I have now used this company a few times and every time I use them I can safely say they have been amazing. They always really look after you.
A perfect weekend from start to finish. Thank you for arranging cup cake making made the hens day.
Amazing Absolutely everything to a tee! Thank you do much emily was super.
I just wanted to say how much we enjoyed the event.
The event was in cardiff centre for my friend's hen do and it was so much fun.
Oscar was brilliant, could you please thank him from us here at Peri Peri.
Thankyou for the beer wenches sara and Lisa we ordered the guys had a great laugh. The girls gave us a guided city tour of all the bars as well thumbs up
Great performance exactly what we were looking for and very very hunky police officer.
I just wanted to give you some feedback about our trip to liverpool at the
Weekend. Firstly I can't fault anything about it, everyone had a really great time and were amazed at the entertainment provided and value for money.
Fab night thank you ricky was amazing the hen group loved him
Last night was really great with the strippers, me & my friends really enjoyed the company, will visit soon for more fun & entertainment
DO NOT USE. I booked a still life drawing session with this company and it was a nightmare start to finish. First of all, when we got to the agreed location the venue wasn't aware that we would be drawing a naked man - in this family pub! The room that was booked was not private and the windows and doors were glass top to bottom and right by the entrance. Any families with young children would have got a right eyeful! We then got a phone call from the guy saying he was late. I then phoned the company who did agree to move us, we had to pay for taxis to get to the next place which i was promised i would get back (still waiting 8 weeks later). The next venue was just about passable but because of all the delays and messing around with the venue etc we only had 1 hour oft out of the 2 hours booked and paid for. WHAT A JOKE.
Do not use this company. It is a fraud. I booked a stripper for a stag weekend and she never turned up. They have still yet to return my money to me over two weeks later. AVOID
Booked a roly poly a gram on 05/10/2014 to appear on 11/10/2014 to be dressed as a Policewoman. 3 hours before she was due to turn up, the firm cancelled the roly poly a gram, leaving no time to source an alternative, and sent an 8 stone female dressed in a tartan skirt!
It appears James will no longer answer my phone calls and the emails promised action 11 days ago, despite numerous emails and calls no response other than `we will email you in 10 days` Ive had enough of being fobbed off.
Not had deposit returned as requested.
DO NOT USE THIS COMPANY- unreliable and uncommunicative. Waste of money.
Although we had a great night, the agency is really poor.
They rely on email communication and through the booking process, a number of mistakes were made; time slots were confused, and after processing my deposit they became a lot less helpful and attentive. I ordered 2 beer benches for a friends birthday and on the night 2 'bunnies' arrived 'for a stag do' and one was half an hour early and the other half an hour late... so pretty much everything you would expect to be correct was incorrect.
Nevertheless, I had a great night but I think that's thanks to my group of friends and not this agency.
Hey guys Sam our Butler saturday was perfect, super hunky and charming. Cant fault you thanks Sue (Martinas Hen do)
Thankyou IM Entertained for a really good night. Tilly was great exactly what we wanted the stag was overall a success we cant thankyou enough. Mikey
"thankyou for a great night the drag was amazing. We are very pleased and would like to say how happy we are that the night went to plan.Our event was a sell out and we will be using you for future events. Kelly m"
Answer: We also have a booking and they are not answering phones or returning the emails!
Answer: Because they are scammers!
Answer: Of course they didn't - it's a scam!