The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
From start to finish Robyn at IM Entertained was great she answered questions and was really interested in our hen party. She booked us into the best venue in Manchester and the wine tasting after went down as a treat. We are grateful and we will be booking with IM entertained again.
The hen and I would like to say thanks for your service.
Just like to say thanks having us and the pole dancing lesson was a great treat. We really enjoy it.
Awesome to feel you can get something for what you've spent rather than just letting old strippers sit around the table or get thrown out!
Very happy with received service. Got what I thought was a good value of price and process was really easy. Another happy customer.
Easy to use service, clear website, and suitable prices for the services. I would have no hesitation in using this company again as long as the price offered was competitive.
Very happy with the service as not every company as honest and trustworthy as they claimed to be. Will definitely use again.
What a great weekend the cocktail making class was great and went down as a treat.
Used this company so many times and its the best way to have entertainment & fun on birthdays & parties, specially used on weekends.
Very simple procedure with in a very simple and helpful manner. Will recommend to my family and friends.
Have used the service, it's simple to use and there are no delays with Services. Great communication from them…
Their service is really amazing, had a good time dealing with them replied to my questions quickly and briefly!
Fabulous service from the start to finish, was a brilliant experience with IM-Entertained happy to recommend to everyone who wants to get best services.
Great services, totally hassle free from a trusted sight. Will be using them again. Great Service and Process from start to finish.
This is the first time I've used your services & it won't be the last.The whole process was so easy & the value I received was the best offer. I will be telling my friends all about the site. I liked the ease of use especially. There was nothing I disliked
Exactly as stated on the tin with no catches (only quicker!). Third time of using the service and not been disappointed yet. Highly recommended.
We hired a dwarf called erik the guys loved him thank you.
Sometimes a picture says a thousand words - This was the dwarf I paid for who didn't turn up.
Everything was organized for us and made for a great weekend. Thanks
Efficient and friendly company to deal with would have no hesitation in recommending them.
Answer: We also have a booking and they are not answering phones or returning the emails!
Answer: Because they are scammers!
Answer: Of course they didn't - it's a scam!