IM-Entertained.co.uk Reviews Summary
The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
The stripper who turned up was not any of our preference. In fact he didn't even look lol any of the male strippers on the PDF sent to us. He was short, unattractive and had a body that was definitely NOT like a strippers. The girls didn't really want him to take anything off. The 'geek' outfit was non existent and halfway through his routine he got his trousers stuck around his ankles. Awkward, not sexy, we were really disappointed. I should really rate 0 stars here.
Last weeekend i let this company handle all the matters of my party as i was recommended by my friend who already had an experience with James and Robyn and everything was set up to perfection. I would love to use again.
I was not sure that this company will be able to go through my order and will make it possible, but on the recommendation of a college i decided to go with this company which results in a very positive and a perfect hen do of my sis. I am very happy with the services, cocktails, champagne making session and all the other stuff we have had with this company. All the guests were very pleased hat's off.
What I can say about this company it was just fabulous in each aspect.
It was not like i expected, they made few changes without my acknowledgement, i was angry on the moment but at the end i guess is wasn't that bad. It was not perfect but it was good i guess.
Emterinment made sorting out my Hen do so easy, all the activities we amazing and the hotel was great and really helpful. At each activity all I had to do was say who I was as the rest had been sorted for me so I didn't have spend ages trying to book different things. I was able to send out invites to my friends and family and not have to worry about collecting money from them.
We booked Entertainment for my sis's hen and all the work was good. We had a campaign making session as well and a dance performance too all the night it was fun and we did a happy hen. Thank you for services.
From the first inquiry to the many questions I emailed through - hen heaven were there with the answers and reassurance... A fantastic time was had by all...
It was my sister's hen party and all the arrangements made by these guys was just perfect. It all was beyond our thinking. Thanks for making her day so special..
I just had my private party with these guys and it goes perfectly fine. Thank you so much for the great effort.
We received a call on the evening of the event (stag do) saying the dancers weren't able to turn up, despite booking and paying for it weeks in advance. In addition to messing up that part of the evening they have refused to give my money back. Quite incredible. SHAMELESS THIEVES!
This event was booked since last June, so we were initially disappointed to see that the two butlers that arrived for our hen weekend in Edinburgh last weekend were definitely not the ones we had chosen all those months ago (polar opposites!). After a nervous start (them and us) it was a great night. The boys were willing to do whatever we asked of them, although watch your cocktail measures boys! They were a great laugh and also tidied up after themselves! We wouldn't hesitate to use those boys again if the occasion called for it, although seeing the other reviews on here does worry me.
Paid for stripper and party bus for Dublin last winter. Was texted 1 hour before the bus was supposed to arrive saying they had to cancel. Phonelines down at the company constantly. AVOID LIKE THE PLAGUE. PS all of the good reviews on here are quite clearly written by the same person. Take the time to read the real ones like this. Report any moneys lost to the police. Awful SCAMMERS
Worst company ever! We spoke to the company on the bus on the way to our venue and had 2 butlers in the buff booked for 8pm. At 7.30pm I received a text message to say that the butlers weren't coming as we had not made contact. So that was £100 gone and received nothing for the money. At 11pm a police man stripped turned up. Demanded more money of £90 and we stupidly paid to not disappoint the hens. He was very creepy and would not leave until we had to abruptly tell him that he had out stayed his welcome. No contact was able to be made with the I'm entertained company on the night and when I contact now they hang up on me. Avoid.
I will just tell you what a wonderful experience it was ordering through yr company. Fabulous, fun, efficient & friendly. I love yr way to organize - very professional!
Love your company & how you comment back to my emails, it's nice to see you interacting like you give a $#*! :) Thanks for sourcing all the great stuff on our day, some fantastic ideas which would've taken me $#*!ing ages to hunt down!
Thank you for a very efficient and also humorous customer service which will definitely make me want to use you again! Regards from a happy customer
You guys have been great, I am over the sky you guys really proved your skills! I will be recommending you to anyone who will listen and will definitely be using you guys again over Xmas!
I just wanted to thank you for noticing and taking the time to call and chase up my venue - I really really do appreciate it. You've given me faith that genuine, decent service still exists in this world of 'trying to get blood out of a stone' service and support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members