The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
We book a beer Wench in Cardiff and the girl was stunning. One girl did not turn up but the agency did tell us well in advance so we book something else with them which went ok.
Thanks, the hen lilly has informed me to immediately tell you WOW. That's all she said to say. Not sure if her boyfriend would have been happy haha xxx
I would positively recommend this company as they did a fantastic job making my party a wonderful event. Good luck to them
We had a great hen party weekend in Liverpool and your butler was great we would defo recommend Jordan again. From Lisa xx
We booked with you and would just like to say thanks for your service and your customer service was top notch. Quick and even asked questions right up to the booking.
We book burlesque dancing class in Manchester over the weekend. The instructor was ace. She was warm person and made our day.
Had great service from IM Entertained there were professional and they delivered what they said there would. We book x2 ROLY POLY strippers in Liverpool and they were on time which I informed them they had to be. So glad they listen. Fanks.
Paint my hunk was great and the male had a big one. He was so funny and he even let us paint his private parts which am not sure is aloud but we did it anyways.
Lovely weekend and all the best our chocolate making class went great. The cook was very funny. It was like we was all in school again in DT lesson. Would recommend this thanks again.
Thanks for your great expertise in your perfume making class. Was a great weekend away in Brighton and would book with you again.
I wish to thank IM-Entertained and its customer complaints team for the way they handled my complaint, and the outcome agreed at.
Friday night i was looking some fabulous place to spend my night, then a friend of mine suggested me about this company, i directly meet with Robyn, the owner and discussed with her, she was so nice to me. It was unforgettable experience of my life to spend such a night with her.
Wow Im entertained do really know how to put on a event. Great time and 100 percent enjoyed ourselves Fabio was great performed. Advice? Book with www.im-entertained.co.uk
Top notch the burlesque dancing class in Birmingham was brilliant. We turned up late as we could not find the venue but there customer service were really helpful and gave us directions and stayed on the phone until we found the location. We will book with you again in January for julies bday in Essex.
From start to finish James at IM Entertained was great and answered all my questions well. He was helpful and even when we got a bit drunk later he was patient and helped us in all ways. We defiantly recommend IM Entertained for stag do weekends.
Book with IM Entertained was the best thing. You pay for what you get. A female stripper in Liverpool is what we book and we got exactly what we paid for thanks again.
The life drawing model ben was excellent he was prompt and professional.
Thank you for the pleasant and professional way in which your event manager Lucy dealt my queries.
Your assistance in helping me arrange a event was great. The group enjoyed themselves to the max and were definitely satisfied with everything. We would like to say a big thanks for our hen party in Cardiff.
We hire a Dwarf in London for our opening night event and we would like to say a big thank to IM entertained as Eric who was the Dwarf was exceptional. He did more than he was suppose to. Thanks to Robyn also she was helpful when booking.
IM Entertained as the best hen party company out there. Other companies costs so much money and they offer the same service. Some companies are cheaper but they don’t look real.
Answer: We also have a booking and they are not answering phones or returning the emails!
Answer: Because they are scammers!
Answer: Of course they didn't - it's a scam!