The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
Almost satisfied. Reliable company but delays the services!
Fast response, it take me like 10 minutes to have response by company:)
100% recommended
I was initially very skeptical of the arrangement of sending funds but everything worked exactly as instructed. I just recently used them again last weekend for my friends birthday party.
I have no complaints about it! They're always there to help you on Customer Support in case of any problem. All the times I used the service, it was really fast and simple, with no further problems. I totally recommend IM-Entertainment!
Found you and it was easy. Worked immediately. I would use your service again in the future.
I was concerned at first by the name, but the price speaks for itself. Service was quick, and interactions on Facebook were pleasant.
Excellent site, fantastic prices much lower than others, brilliant customer service!
Would highly recommend and would definitely use again!
Excellent service and fantastic customer relations from the team with lovely follow up! Definately would recommend!
Do not trust this company, they never deliver what promised after you pay. Be aware of such fraud.
The venue was great. Would recommend IM Entertained for future hen parties.
We had a Pole dancing lesson in Newcastle 2 weeks ago and they delivered.
We booked a topless waitress in Liverpool and was great. We had so much fun and the girls was pretty.
I want ti thank you for the services, will book again
To IM Entertained we booked with Golf Caddie girls with you guys and was ace. Good agency.
It was good and they done exactly what they say they would. Not sure if we would book mud wrestling again as it was raining so.
What a great Prank, the Dwarf was dressed as an Elf and surprised my husband at work with handcuffs. Fun times. Happy now. I knew he would love it.
Horrible experience Spoiled my weekend, never use this Company.
Loving it, was a great birthday the drag act was great..
My experience with this company was not good, we did not get performance of booked stripper on the time promised. Confused about services of this company.
Loving it, was a great birthday the drag act was great.
Answer: We also have a booking and they are not answering phones or returning the emails!
Answer: Because they are scammers!
Answer: Of course they didn't - it's a scam!