The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
I could tell it was wild and fun. Anytime you mix heat, beautiful people, sand and water its bound to be a wild night, oh and cant forget the tiki style huts and mixxed drinks! Only go if you like to have fun!
The girls rocked my world. Couldn't believe in World such a place exsited. Hotties on the porch got my attention brought me inside and ROCKED MY WORLD!
It's difficult to know if you can trust a company you've never heard of but I ordered my party with IM-Entertained and I had email correspondence right through the order process. Once completed I received a call to make sure I was happy too! Great customer service and great prices too.
I am a returning customer and have used them 3 times. Each time the customer experience has been spectacular and the services have always exceeded my expectations.
I love the IM-Entertained so very much. I have used this company to get several parties for my friends & family and have never been disappointed with any of the work.
These guys are pretty awesome and professional. Everything was straightforward. Will definitely use them again.
The communication was great. The entire process couldn't have been easier and services were fantastic.
Good job. Thanks!
I booked 2 female waiters for my best friends hen party who failed to turn up. This was in October and they still haven't paid the £100 deposit! Have emailed several times, will post photos of emails. Terrible terrible company, it must be a scam so be careful
You have understood perfectly what we wanted and you have captured our ideas to create a professional and attractive Entertainment that represents our values. Wonderful job, guys!
I am very happy that I chose The IM-Entertained for my daughter party. I was supplied with lots of excellent service. The whole process was very quick. I highly recommend to everyone!
I have used this company for the last few years always excellent all round
This was followed up by a call to me to ensure that everything was to my satisfaction, which it was. Will happily use them again.
They were honest and very helpful. I would highly recommend this company to anyone who want to get super services in reasonable price.
I had a small problem so I phoned the customer service and the person I spoke to couldn't have been more helpful. All round fantastic service.
A fantastic buying experience!
- GREAT deal.
- GREAT communication.
- GREAT professionalism.
Can't recommend highly enough! Thank you.
What's to fault? Nothing so far! I think there are numerous exceptional deals and their service has no issues associated to these.
Never had a problem with IM Entertained. Some of the best prices and customer service is excellent.
Had Ryan as the entertainers for my friend's party and what can I say apart from wow and the live drawing ace
Great company my daughter is still going on about the party. All the team was brill and excellent face painting see you again when we book you next year keep it up.
Enjoyes last weekend with IM-Entertained and was pleased with the services. I will use them again
Answer: We also have a booking and they are not answering phones or returning the emails!
Answer: Because they are scammers!
Answer: Of course they didn't - it's a scam!