iLuvFabrix

I have purchased some fabrics from them and the fabrics were OK but not fantastic. They claim their fabrics are mill ends from famous fabric houses. I think they would be sued by the fabric houses and forced to stop making such claims if they were not true. Every business needs a means of disposing what they cannot sell at full price. For example there is a web site that sells very high end men's clothes and I am certain that the clothes are as described.
I wish Michele and her Internet advisors would take the hint and stop sending me so much spam mail. Their "sales" are a joke. I have seen some of the same fabrics on the site for more than a year and the price budged maybe a couple of dollars. They also sell tiny scraps of fabric, like a yard or two for steep prices. These little pieces of fabric are worth $5.

Recently, I have had the pleasure of ordering from the above-named site. The fabric that this company has is top notch and I am very excited about receiving my orders to start my window projects. The service from all representatives from this company was outstanding. One fabric that I ordered was velvet and I received an email after placing my order informing me that this particular fabric should be on a roll for obvious reasons (which I did not think of at the time I placed my order). I rate this company as exceptional and know I will continue to do business with them in the future. Emails are answered immediately. Thank you again.

I had a good experience with this site - the fabrics are gorgeous and customer service very responsive, but actually receiving the order took a little longer than expected. The designer was extremely helpful and bent over backward both to solve problems and understand what I was looking for, and I was ultimately thrilled with what I ordered. I would definitely recommend them, probably better suited to a discriminating and knowledgeable customer as their products do tend to be very high end.

Very very bad ecompany, order was based on a verbal guarantee that I would receive the items within 10 days in order to meet a design deadline, it took over 4 mo's to arrive and included missing items, stained items and wrong colors. Company has refused to help and won't return calls to resolve issue which has been going on for over 8 months now. They use the clause on their website that states all sales are final as way to avoid making their customers happy, even though they breached the contract. Employees mentioned that the owners are very shady and that the way they conduct business is very bad. When I asked for help to resolve the issue, the purported owners initially said I was due a full refund but changed their minds and instead began using scathing language and name calling rather than conducting themselves in a professional manner. They operate out of a storage facility - beware.

Did I find the fabric I wanted? Nope. Would I return to the website to look for more fabrics? Certainly. Michelle, their resident designer worked tirelessly to help me find the right fabric and still is working with me. Did I see a lot of wonderful fabrics? You bet! It's just unfortunate that so far they haven't worked for me. While I've had a positive experience w/every on-line fabric store I've encountered, none gave me the really exceptional service I got from Michelle. I feel I made a good friend.

I ordered a fabric sample for $14, free shipping. I don't need it overnight and I intentionally did not request an upgrade in shipping methods. However, the company unilaterally changed my order and sent me a PayPal invoice for $39,95 for the upgraded shipping, despite my immediate reply that I did not request this. Now -- surprise -- this company that other customers are claiming is so responsive and so customer service oriented is pointedly ignoring my phone calls and e-mails. There is nothing else to call this but a complete SCAM. I'll be directing calls and e-mails to iluvfabrix until they correct this -- and will never pay the erroneous PayPal bill. Caveat emptor indeed.

I have made a couple of purchases from Australia through Iluvfabrix. The first purchase went extremely smoothly, the shipment arrived quickly and in good condition, and I was extremely happy with the fabrics (tricky when choosing online). My second purchase hit a few snags, mostly my fault due to changes to the order. After contacting Michelle Tennen my order was tracked down, problems rectified and the shipment on its way by priority post. I was most thankful as it can be difficult making significant purchases when you are so far away. Michelle certainly gives me confidence to continue shopping with Iluvfabrix.

Have dealt with them for years and have never been disappointed. They are so helpful, bending over backwards to help if I ever have a problem There have been practically
Been no problems, but they are always ready and willing to help. I wish all of my vendors were half as nice! Michelle is especially nice and boy does she know her fabrics. She even travels abroad to visit the Mills. I know you will love dealing with her and her extremely helpful assistants, Her fabrics are Gorgeous, her service extraordinary! I <3 Fabrix

I've ordered from ILUVFABRIX several times and have found their fabrics
To be exceptional. A few months ago I ordered some velvet fabric which
After a reasonable amount of time did not arrive. I contacted Michelle and
She responded immediately. She offered to send replacement fabric and
Filed a claim with the shipper to locate the original package. My replacement
Fabric arrived and she even included more yardage than what I originally ordered.
Every time I contacted her via email for a status, Michelle responded quickly.
I am very pleased with their gorgeous fabrics and prompt customer service.

What a delight this store is... located in a warehouse with more fabric then you have ever seen... beautiful fabric... not what you usually find in this city... or most cities of this size. I love fabric and could spend hours in this place... as a matter of fact I have.
Michelle knows her stuff and is more than willing to help... LOVE IT... may have to stop in again this week!