• Christina's Fabrics

Christina's Fabrics

Overview

Christina's Fabrics has a rating of 4.88 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christina's Fabrics most frequently mention customer service, good quality, and fast delivery. Christina's Fabrics ranks 3rd among Fabric sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    1
  • Quality
    4

Proactively asks for customer feedback

Positive reviews (last 12 months): 96.6%
Positive
28
Neutral
1
Negative
0
See all photos

What reviewers want you to know

Positive highlights

  • And the customer service is very helpful and replies in a timely manner.

Critical highlights

No critical highlights yet

How would you rate Christina's Fabrics?
Top Positive Review

“Great little shop.”

Rhonda T.
3/5/24

Communication is excellent. My concerns were dealt with in a friendly manner. Customer service is top drawer.

Top Critical Review

“Problem”

Debbie N.
5/9/21

I recieved my order and the fabric was in 2 pieces rather continuous. I emailed and they said they usually communicate such problems prior to shipping but for some unknown reason didn't this time. They said I could return it but that wasn't helpful

Reviews (181)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user rhondat348
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Communication is excellent. My concerns were dealt with in a friendly manner.
Customer service is top drawer.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Rhonda for taking the time to comment on our online store. We truly appreciate your comments regarding our customer service we do our best and it is really nice to get recognized for it. Thanks again and hope to see you again in the future.

Thumbnail of user candacea161
1 review
0 helpful votes
January 9th, 2024
Verified purchase

Christina's Fabric does not disappoint. Quality is excellent and the patterns and colours are great. Price is reasonable too!

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank Candace! We appreciate you taking the time to review our online store. We are glad to hear that you were happy with your purchase. Hope to see you again in the future. Again many thanks!

Thumbnail of user elizabethg2519
1 review
0 helpful votes
January 26th, 2024
Verified purchase

Excellent Service and product. Thank you very much!

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Elizabeth for taking the time to comment on your experience regarding our products and our online store. Very happy to hear that your experience was a good one. We do hope to see you again in the future. Thanks again!

Thumbnail of user loist179
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

I have purchased fabric previously as well and can say I am very happy with the service and speed of Christina's Fabrics in fulfilling my orders.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you very much Lois we truly appreciate that you are a repeat customer. We are grateful for you and happy that you have taken the time to comment on your experience with our online store. It means alot. We hope to see you again in the future!

Thumbnail of user sherim402
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Ordered for the first time from this company, was th only place on line that I could find the colour of fabric that I needed to recover sofa cushions. The price was awesome, the fabric arrived way ahead of scheduled delivery. The ONLY thing that I would like yo see somewhere on the site is that your order is shipped by Canada Post... We live in a small town and Canada Post is not delivered to the door, so we need to ensure that our Post Office Box is and can be noted in the delivery address... Our post office does get a tad upset when the street address only is the only address on packages received there...

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Sheri for taking the time to comment on your experience with our online store. We are sorry to hear that Canada Post experienced some diffiulty, but if you click on the shipping icon on the home page at the top it tells you that shipping is via Canada Post. We had a shipping address for you and a billing address so it was sent to the shipping address,, which did not have a PO Box. I apologize for the inconvenience and hope to see you again in the future.

Thumbnail of user pamm1186
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

Fantastic,nice material,great color,easy to order,fast coming

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Pam it means alot when our customers are happy with their purchases. Thank you for taking the time to comment on our customer service, fabrics etc. Hope to see you again in the future.

Thumbnail of user ellens890
1 review
0 helpful votes
March 28th, 2024
Verified purchase

Fabric was as expected. Good quality.came in a timely manner.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Ellen for taking the time out of your busy day to comment on your experience on our online fabric store. Hope to see you again!

Thumbnail of user tracyb1492
1 review
0 helpful votes
December 8th, 2023
Verified purchase

Recently ordered a few last minute pieces of material to make winter dog bandanas for a fund raiser. Order was filled quickly and when some material was short the company reached out to offer substitutions before shipping which saved a lot of time. Definitely will order again.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Tracy, so happy to hear that you were pleased with our customer service and your purchase. So nice of you to take the time to comment on your experience on our online store. Thanks again and hope to see you again in the future.

Thumbnail of user alicew650
1 review
0 helpful votes
November 4th, 2023
Verified purchase
• Updated review

Material is high quality and shipped quickly. I would recommend Christina's fabric and will buy from her again.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you so much Alice. We truly appreciate the recommendation. We are so happy to hear that you are happy with your purchase. Hope to see you again in the future!

Order ID: 2820
August 10th, 2023
Verified purchase
• Previous review

Excellent service as always, quick, on time and delivery notifications to keep me posted.

Thumbnail of user darleene8
1 review
0 helpful votes
December 20th, 2023
Verified purchase

My first-time ordering from Christina and won't be the last. Fast delivery and I was informed of the were about of my order at all times. Very please.

Darleen.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Darleen, for taking the time to comment on your experience with our online store. So happy to hear that you were pleased with your purchase and that your experience was a good one. We look forward to serving you again in the future. Thanks again!

Thumbnail of user susanf2542
1 review
0 helpful votes
November 6th, 2023
Verified purchase

Experience with Christina's Fabrics She never disappoints every time I order it comes quickly and is expertly packed. I am very happy with this fabric store and love to recommend to others. Thanks Christina!

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Susan for your comments and recommendations! We are glad to hear that you are happy with your overall purchases and we hope to see you again in the future.

Thumbnail of user avonb2
1 review
0 helpful votes
December 13th, 2023
Verified purchase

Easy to order questions answered promptly beautiful material love ordering from canadian company. Will order again

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Avon for taking the time to comment on your experience with out online store. So happy to hear that you were pleased with your purchase. Hope to see you again in the near future.

Thumbnail of user ruthb1231
2 reviews
0 helpful votes
October 10th, 2023
Verified purchase

Just received my fabrics today. They look lovely and I am anxious to start making some Christmas toppers and runners. Your prices are reasonable and I love the free shipping. Thank you.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Ruth for taking the time out of your busy day to comment on your experience with our online store. We are so happy to hear the positivity in your comments. We try very hard to keep our prices down for people like you who appreciate the gift of sewing. Hope to see you again in the future!

Thumbnail of user janetr437
1 review
0 helpful votes
August 14th, 2020
Verified purchase

Didn't know she was in Uxbridge until I placed the order. I immediately sent an email cancelling my order as there is no way I'm spending money on gas. I said I would pickup but didn't know where she wasn't far out of Toronto. She sent a message my parcel was ready for pickup and completely ignored my cancellation request. Now I'm out my money and didn't get any fabric.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Hi Janet, unfortunately, I never received your email. I had sent you an email but I got no response, perhaps you didn't get it either? I have no problem cancelling your order, but I was waiting for you to respond, which never happened. I actually have your order sitting on the counter I will most certainly cancel your order. You did choose pick up in store at checkout so we assumed you were picking up at the store. I think perhaps this was all a misunderstanding nothing deliberate on my part. I will definitely cancel your order.
Edit Remove

Thumbnail of user eileenf543
1 review
0 helpful votes
June 29th, 2023
Verified purchase

I purchased some fabric for my quilt backing which without physically seeing or touching turned out wonderful. The fabric that I ordered blends in so nicely with the quilt top. Looking forward to completing my project. The site is very user friendly and the prices are comparable to other sites. The fabric is exactly as described online. I will definitely be ordering from Christina's Fabrics again.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Hi Eileen, thank you very much for your wonderful comments. We are so happy to hear that you were pleased with your order. I am sure that your project will have turned out just wonderful! Perhaps if you have the time you could email us a picture of the completed project. We would love to see it. Thanks again! Hope to see you back again in the future.

Thumbnail of user nancyb3748
1 review
0 helpful votes
November 24th, 2023
Verified purchase

Great service and came fast.thank u would order from here again

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Nancy for your wonderful comments and the five star review. We are very happy to hear that you were pleased with your purchase. We look forward to serving you again in the future! :)

Thumbnail of user trudyr65
1 review
0 helpful votes
November 5th, 2023
Verified purchase

I had many class tracking down a fabric that I have been looking for, for 12 months. With lots of help we identified it and I bought it!

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Trudy we are happy that we were able to help you on your mission for a specific fabric. Happy that we were able to accomodate. Thanks again! Perhaps we will see you again in the future?

Thumbnail of user virginiav715
1 review
0 helpful votes
November 7th, 2023
Verified purchase
• Updated review

Im never dissappointed when it comes to shop Christina

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Virginia for you comments. We truly appreciate you. Thank you for choosing to shop with us.

Happy sewer
October 3rd, 2023
Verified purchase
• Previous review

Happy with finding a new to me happy with quality. I will order later...

Thumbnail of user cathyv166
1 review
0 helpful votes
October 27th, 2023
Verified purchase

Christina's had exactly what I needed and gave quick service. Will shop again.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Cathy for taking the time out of your busy day to comment on your experience with our online store. Glad to hear that you are happy with your purchase. We hope to see you again in the future.

Thumbnail of user megs120
1 review
1 helpful vote
June 26th, 2022
Verified purchase

Beautiful, unique batik fabric, just what I was looking for to make bed accessories for my Caribbean-themed holiday apartment. Prompt, efficient online service, with the material delivered quickly and robustly packaged in heavy sealed plastic. I'm delighted in every way (other than I'd have liked more of the fabric than was available, it's so nice).

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

We truly appreciate the time you took out of your busy day to send in this review. Thank you! It is great to know that you were happy with your overall purchase. Stay posted, we never know, perhaps we will be able to bring in more of that fabric or something similar in the future :)

Thumbnail of user audreyd274
1 review
0 helpful votes
January 8th, 2023
Verified purchase

Very quick receipt of my fabric, even emailed me re shipping as I had not checked off shipping but pick up. Due to my location she actually reached out to ensure I wanted it picked up or shipped. I live 6 hours away so very happy she did as I required it to be shipped. Fabric is a good quality and I will order again. Thank you

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Audrey for the 5 star review and for taking the time to comment on your experience with our online store. We are thrilled that you were pleased with your purchase and the customer service. Thanks again :)

Thumbnail of user trinam140
2 reviews
0 helpful votes
February 16th, 2023
Verified purchase

This store was amazing. They have amazing flannel and their product was true to the website image. The product arrived very quickly. They responded very quickly to an inquiry I had and I am very pleased with their customer follow up and overall experience. I will definitely be ordering from them again. I as so happy to have found their website. They are outstanding.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Trina, for taking the time out of your busy day to comment regarding your experience with our online store. We are very happy to hear that you were satisfied with your overal experience. Thank you so much for your kind words. We look forward to serving you again in the near future :)

Thumbnail of user eileens609
1 review
0 helpful votes
September 17th, 2023
Verified purchase

Service and product is awesome. I am very satisfied especially for the free shipping.

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Eileen S. For your kind review, we truly appreciate you taking the time to comment on our service and products. We are happy to provide FREE shipping and we value you as a customer. Hope to see you again in the future.

Thumbnail of user emmyloum
2 reviews
4 helpful votes
June 16th, 2021

It's always hard to buy fabric online as you can't really feel what you are buying but as a first-time buyer of Christina's Fabrics, I was quite impressed with what I received. The jersey fabric I ordered was top-notch and so were the cottons. Very high-quality and reasonably priced to boot. The items were shipped out the next day, and well-packaged as well. Will definitely order again :)

Products used:
Fabric

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you for the five star review. We are so thrilled that you are happy with your purchase and we truly look forward to serving you again in the future. Thanks again.

Thumbnail of user carolem393
1 review
0 helpful votes
May 25th, 2023
Verified purchase

My order came in a very timely manner and packaging was superb, loved all the pieces I ordered. Thankyou

Thumbnail of user christinam312
Christina M. – Christina's Fabrics Rep

Thank you Carole, we are so happy to hear that you were pleased with your purchase and with the timely manner in which you received it. Thank you for taking the time out of your busy day to comment on your experience. We definitely appreciate you!

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Thumbnail of user christinam312
Christina M.
Owner/CEO

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