iLookGlasses has a rating of 4.7 stars from 908 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 13th among Eyeglasses sites.
I buy my glasses from here every time! Super easy ordering, quick delivery and good quality!
I've order numerous pairs of glasses and the last pair of readers, are still (after returning the first pair) not great...they feel off. Not as good as previous pairs
Also I had to return the 1st pair before they would send me a new pair, so it took about a month in total to get the replacement pair
The prescription is perfect but the frames are very flimsy im worried that they will fall apart quickly.
Site was easy to use. Great frames to choose from. Liked the variety of faces and ages to choose from. My glasses came quickly and fit better than the ones I got from my optometrist. The multifocal lenses were perfectly placed. The cost was less than half of what I bought through an optical place. Will definitely use again!
The price is perfect if you need a half-decent pair of backup/spare glasses.
Being used to lens from optometrists, I found the quality lesser than what I was used to (but perfect for the pool or as a backup pair!).
At first, I thought the prescription was wrong, and customer service had me send the glasses back with my original prescription. I got a new set that was a bit better, but still not as good as the $200 ones I got from the optometrist.
The deals they offer are excellent, and one of the reasons I come back.
I have purchased a few sets from iLookGlasses and the lens chip at the corners so I order a new set thinking it was just a bad batch but my new ones just chipped in sand place. I could see if it chipped where there is no support like where the wire is the frame but this is in the corner where the frame and arm meet. Just terrible. They are nice glasses but not strong.
I have bought probably 20 plus glasses from ILOOK. Had one set that were wrong but was corrected. Price is good. Just wish they would do some big bright flat fancy plastic ones you see out there.
It was an overall splendid experience for me. Great product, too. Keep it up, guys!
My glasses arrived and were great! At first they seemed tight to the fit but are awesome now
Easy choosing, great selection, and glasses are perfect. Highly recommend this site.
Awesome. Always just what I ordered. Will continue to use this site in the future. Very happy..
Don't even remember when I start buying from them but I do know it's been years and never had issues
The staff is super to deal with. Great help every time I call and ilook is very easy to deal with. No hassles, no red tape or small print.
I order from ilook because the glasses are cheap and fairly tough. The arms on the glasses are sometimes loose from the factory and sometimes not, but for $50 glasses I can invest in a mini screwdriver just in case. Sometimes an ear pieces loosens up, but again, for $50 I don't mind a little maintenance.
I'm a Fab/Mec Teacher and my glasses are on and off my ears multiple times daily and they hold off the scratches pretty well and are holding together fairly well.
I'll keep going back, its too easy to buy glasses from them to go to another company.
Thank you for your genuine comments. We highly appreciate it.
Please note that we do repairs and offer a one-year warranty against manufacturer defects.
Should you need assistance regarding your purchase from us, do not hesitate to let us know so we can address it properly and be able to better help you!
The glasses are excellent but soon after I received them the coating started coming off….I think it is the anti glare coating? I don't know!
I took a picture and submitted it with my email to customer service.
I was hoping ilook glasses would simply send me replacement lenses but was asked to return the frames and lenses….I am perfectly capable of replacing properly fit lenses!
The reply I received was something like…it looks like they were left in the hot Sun on my dashboard?
I think your products are very good but this time the coating was not and I don't feel I should have to be out x days to send back my glasses and wait for them to return with new lenses!
We would like to thank you for reaching out regarding your order! We will wait for your feedback once your new lenses are installed, when you come back from your vacation. :)
The quality of both the frames and the lenses is very good. The price was excellent, especially given my high prescription and astigmatism.
Lots of styles to choose from. User friendly site. Helpful customer service. Great Pricing.
Very satisfied with the four pairs of glasses I purchased from iLookGlasses. The glasses are of good quality, the glasses were shipped and received quickly and I was able to take advantage of a BOGO offer. Wouldn't look anywhere else for glasses. I have referred this company to family members for their new glasses also.
We were terrified to try ordering online. We were so glad we took the leap! Our glasses are fantastic. My husband and I both ordered 2 for 1 glasses. They are beautiful.
Excellent customer service...speedy response through email. Highly recommend.
I was skeptical like the others in the beginning, but the full refund policy makes me feel safer. The processing and delivering were quite fast. I'm happy with the purchase and will come back.
The website has room for improvement though, could have been be more user friendly.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Hello Karen. Thank you for reaching out! We received your email with a picture of your glasses and sent our reply. We are waiting for your response so we can properly resolve the issue on your glasses. We look forward to hearing back from you soon!