iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
Customer service worked very hard to make sure I was going to be happy with my choice of frames before they processed my order.
Good fit, prescription perfect, great price. Everything included as ordered.
I have never ordered glasses online before - they look amazing! GREAT price for 2 pairs! Highly recommended!
Thank you for the help i received while i was trying to find the frames
Thank you for all the help. And Patience. You were great
C'était ma 1ère fois à acheter en ligne une paire de lunettes. En magasin c'est devenu tellement cher juste pour une monture et la majorité sont de marques (ce qui ne m'intéresse pas)
Par contre sur IlookGlasses, non seulement il y a une variété de choix de montures pas cher, simple pour tout goût et même la protection en vaut la peine. La possibilité de prendre une photo de soi pour "tester", le retour gratuit avant 30 jours et un arrivage rapide m'ont permi de faire mon choix d'acheter sur le site. Au final, je n'ai aucun regret!Pour le coût de 2 paires de lunettes avec ma prescription sur le site que je suis super satisfaite, j'aurais jamais eu cela dans un magasin standard! Merci encore pour la qualité, l'efficacité, la simplicité et le prix pas cher!
Very impressed with the quality of the product recieved. Help was quick and precise. I will order from here again!
Impressed with the price, support that followed up to confirm my prescription requirements, and the end product.
So far very easy and fast loved it love the glasses very affordable I will be buying them again
Excellent service and product. I have recommended to many people who also have been happy. With Ilook. Thank you.
Received all my glasses. Reading, progressive clear lens and sunglasses. All were great! Will definitely order again!
First time user so fingers crossed all goes well
I bought 2 pairs of glasses last year which kept falling off my face so I contacted iLook & they replaced them for free.
Ordered on line in minutes! Arrived earlier than expected!
Awesome value for replacement Glasses and the extra pair
Of tinted glasses are Grrrreat!
Great prices, great frames, prescription is always accurate. Fast delivery. I only purchase my glasses from iLook.
Fast delivery across the country 5 days received my glasses. Very reasonable prices.
Great web page, I am 63 years old and could follow all the instructions to the end. There shipping was fast and product great.
Website was easy to use. Wonderful price. Glasses are excellent quality.
It was very easy to order my glasses. I had doubts on how to apply prescription but ilook was very helpful. Thanks.
When glasses were not as specified, proper glasses were made to my satisfaction. However I would like receipt for insurance purposes. Thank you.
Thank you for reaching out! We do continue to strive to provide better products & service to our customers.
We will send you an email with a copy of your invoice shortly.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for your comment. We apologize for the inconvenience.
We do continue to strive to improve and provide a better service to our customers.
We have sent you a private message regarding your order. We hope that you received our message and we await your response so we can continue to talk and address your concerns accordingly.