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Il MakiageReviews 8,782

3.8

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
364
quality
351
This company responds to reviews on average within 8 days

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Georgia
1 review
0 helpful votes
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It was a pleasant experience.
September 19, 2025

The buying experience was fine. It was "convenient" that I got a text with a 20% off my order the second I pressed place order on a $54.00 order (would have been nice to have before). Other than that it was a smooth shopping experience

Date of experience: September 9, 2025
Minnesota
1 review
0 helpful votes
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Fine process
September 19, 2025

The ordering process was fine. The completing payment process seemed a little excessive. Multiple requests to add items and auto renew.

Date of experience: September 8, 2025
California
1 review
0 helpful votes
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Not happy with shipping cost
September 18, 2025

Just a heads up what's stops me from ordering is your shipping

Date of experience: September 8, 2025
Virginia
1 review
0 helpful votes
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Ordering Again
September 18, 2025

I love this concealer and have ordered again. Blends well, covers, and doesn't dry the skin.

Date of experience: September 8, 2025
Texas
1 review
0 helpful votes
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Add-ons I don't want
September 18, 2025

I don't like the way you put add-ons to orders. I did not mean to put an add-on to my order but instead of skipping it I accidentally hit the add-on & so I ended up with something I did not want.

Date of experience: September 8, 2025
California
1 review
0 helpful votes
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Great Experience, I love the product and will continue to order!

Date of experience: September 6, 2025
Virginia
1 review
0 helpful votes
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Excellent makeup review
September 15, 2025

I did not do an automatic refill because I wanted to try this makeup first. The way you helped to make the right color choice was great.

Date of experience: September 5, 2025
California
1 review
0 helpful votes
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Do not need products
September 15, 2025

I LOVE USED A LOT OF YOUR PRODUCTS, BUT SOME OF THE PRODUCTS THAT ARE SENT, I JUST DO NOT NEED. I HAVE COMPLATES, JUST NOT NEED THE PRODUCTS

Date of experience: September 5, 2025
Wisconsin
1 review
0 helpful votes
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Easy and Persistent
September 14, 2025

The website was user friendly and the product descriptions were helpful. But the constant asking for subscription was annoying.

Date of experience: September 5, 2025
Virginia
2 reviews
0 helpful votes
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Apparently, I missed the window to return the product that does not work for me. I was just outside the window to return and let the company know the product did not work for me and they basically told me "too bad". I missed the return window. What a terrible way to run a business. I will never buy a product from this company again. I will share this experience.

Date of experience: September 4, 2025
Utah
1 review
0 helpful votes
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Grateful Consumer
September 13, 2025

I have been using IL Makiage for 3months now. And they have been great. Whether it is a product match or return.

Date of experience: September 3, 2025
South Carolina
1 review
0 helpful votes
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Unable to use
September 9, 2025

Typically this would be 5 star but I went to use my anti-aging flash firming treatment and I was push the pump over and over and over again and nothing was coming out. I twisted open the top to find out there was nothing attached to pump up the treatment. So I am unable to use this product, would love a new one sent

Date of experience: August 30, 2025
Maryland
1 review
0 helpful votes
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Natural tan
September 8, 2025

I love this stuff! So natural looking - easy to apply! With the velvety glove it goes on even... everyone thinks i went to the beach!

Date of experience: August 29, 2025
California
1 review
0 helpful votes
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ORDER FOR FINE LINES
September 7, 2025

IT WAS EASY BUT I DID GET CONFUSED. THE ITEM I ORDERED WAS THE LINES CREAM I WAS EXCITED TO ORDER IT. THE FIRST PROBLEM I WANTED TO PURCHASE THE FINE LINES AROUND MOUTH. WHEN I LOOKED IT UP IT SAID FIND LINE AND GTHE WORD POWER. I KNEW THE ONE I WAS LOOKING FOR WAS THE CREAM THE PIC LOOKED LIKE CREAM. SO I THINK I ORDERD THE CORRECT ON. THEN THERE WAS AN OPTION RECEIVE THE CREAM EVERY MONTH 2 MONTHS AND SO ON I WANTED TO TAKE THE 4 MONTH OPTION I DO NOT THINK I RECEIVED THAT ONE. I SEEN YOUR CREAM WITH ALL THE CELEBRITIES AND I AM HOPING THEY DO NOT LIE. THANKS FOR ANY AND ALL HELP AND YOUR KNOWLEDGE ANTHONY FESTA

Date of experience: August 28, 2025
Massachusetts
1 review
0 helpful votes
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More shipping info please
September 7, 2025

I wondered if after a certain $ amount I got free shipping but it wasn't evident so I only bought 1 thing. Then Paypal failed twice because the price with the shipping was not the amount I'd authorized because when I first logged in shipping was not showing yet.

Date of experience: August 28, 2025
North Carolina
1 review
0 helpful votes
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Shopping Experience
September 7, 2025

My order was very easy to process. I ordered lipstick and mascara, and each one was labeled so I could make the selection I wanted! Every item I have purchased from IL Makiage has been great!

Date of experience: August 27, 2025
Pennsylvania
1 review
0 helpful votes
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WOW! Love this product
September 6, 2025

I bought the green primer for redness and fine lines. LOVE LOVE LOVE I have been using the foundation, Amazing. I'm 60 and wanted to try this primer.it is Awesome. Everything I have tried from IL Makiage has been Wonderful.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Coupon at the end of Purchase
September 6, 2025

When you're giving me another chance to order the product for 20% off, but you're not giving me the products that I actually use or need. It's frustrating because I would spend the money again on the product that I need but I cannot do that because you don't give me that option to do that you give me products that I don't use

Date of experience: August 27, 2025
Washington
1 review
0 helpful votes
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Couldn't add to my order
September 5, 2025

I have a subscribed order with auto shipping. I wanted to add my polish scrub to my foundation and primer so it would come in one box. I work in rural Alaska and it is better if the boxes are bigger and don't get lost. I hope I don't regret this.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
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Love the foaming tan
September 5, 2025

Im literally the best tanning product I've ever used! You can have subtle or darker and it actually gives you an instant tan l! And you don't look orange at all!

Date of experience: August 26, 2025