website thubmnail of IGVault

IGVault

How would you rate IGVault?
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Massachusetts
1 review
2 helpful votes
Follow Mitchel P.
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Spent over $150, got nothing but total garbage. I bought a CoC (clash of clans) account and when i logged on, i was greeted with the welcome message and a townhall 1 account. (supposed to be townhall 12). When i asked for a refund 30 minutes later, they REFUSED and stole my $150. The site is full of little kids that jizz their pants when they scam someone, they literally dont have a job and all they do is scam. DO NOT BUY FROM THEM!

Date of experience: July 27, 2020
GB
1 review
0 helpful votes
Follow Stacey K.
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I've been fodded off all day from 3 o clock ure website wasn't allowing me to log in on my normal acc so I tried another and it didn't work it wanted me to sign up so I did with a random email not even real pressed save password purchased coins contact email? I put my real email and then I used the same bank card as I did yesterday today I spoke to fiona who didn't really help as she contacted the seller forwarded the bank card I used to do buy the coins then she said she sent them the seller if there correct they will email me had no email so went back in then she wanted pictures of transaction which I provived yet now I have to wait for a manger if u was any kind of legit sight u would see u have been sent money and not complete the coins so how isn't that showing u did I just send u 6 quid to keep? End off the seller is Don seller

Date of experience: March 31, 2021
Greece
1 review
1 helpful vote
Follow Nasos S.
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A complete scam
October 18, 2023

A complete scam. I bought a subscription for 6 months, with 7 days warranty from the seller. At the end of the 7th day, the seller changed the password so that I could not use the subscritption and IGV says that the warranty is over, the seller did not even read my messages. All messages between me and IGV are available...

They did not even allow me to rate the seller!

Date of experience: October 18, 2023
Eric J. IGVault Rep
over a year old

Hello Nasos S.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team

Sweden
1 review
0 helpful votes
Follow joaannes e.
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I bought a valorant account to be able to play with my friends. After 1month ish someone kept getting into it even if I changed password. I contacted support etc and they told me they would contact him and that he would get banned. 3 days went by, he kept playing on it, deranking it, afking on it etc. I reached out again and they told me they would urge him to respond to me. Even if they told me at the start they would bann if him if he didnt stop playing on it. And they take 0 responsibility since the 7 days have passed, which they mention in every message they send. There were also reviews on this seller that this has happend to plenty and yet he has over 30 accounts for sale, so they do not care about scammers, its probably one of themselves who is doing this. Third world country ppl just amaze me.

Date of experience: September 21, 2023
Eric J. IGVault Rep
over a year old

Hello joaannes e.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team

Japan
1 review
0 helpful votes
Follow Tahnoon A.
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Scammers
October 26, 2020

Ordered 3 million coins, it tells me that it got delivered and i didnt recieve nth from them, i waited 5 days now, they actually told me their manager is in weekend so i waited after the weekend for the coins and then after that i did not got anything, i literally contacted their support more than a hundred time they same the same thing over and over again. I never recommend anyone to use it. Absolute scam website. Im actually talking to the support site, they are telling me to wait and thats it. Bet by the end of the day they will tell me to wait till twm. Screw this website lost alot of money for this

Date of experience: October 26, 2020
Austria
1 review
1 helpful vote
Follow Liam S.
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I got scammed
August 24, 2022

! I bought a Valorant account for $40 and was sent an account on which the game hadn't even been played. I'm trying to get my money back but so far to no avail!

Date of experience: August 24, 2022
Connecticut
1 review
1 helpful vote
Follow Cayboss P.
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Dogsh1t website
October 26, 2023

I bought an account on here a couple months back, and everything went smoothly for a bit, but after a couple months the seller took the account back. Now, if this sh1t wasn't already p1ssing me off, I contacted their support, who gave me the bullsh1t answer "Oh we can't help, warranty is over", and just being d1cks siding with the seller. I eventually hassled them enough and got to their manager, who took over TWO WEEKS to see my email, and he pretty much said the same thing as support. Contact those d1ckh0les here. *******@outlook.com

Date of experience: October 26, 2023
Eric J. IGVault Rep
over a year old

Hello Cayboss P.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team

Germany
1 review
1 helpful vote
Follow Lego M.
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Everything is ok
August 22, 2023

Got the account right away with full access to the email. Every Item was there like in the shown pictures Was able to change things and enable 2FA. Now lets hope it stays

Date of experience: August 21, 2023
Germany
1 review
1 helpful vote
Follow Kerim C.
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Biggest Sh*t ever
October 30, 2019

Many People are saying Igvault is safe. And partially it is true, because if you just buy money for your game or other little stuff it is ok.
I bought a Account and after just 1 month i cant log in to my Account my Email was not longer registred and the support gives a **** about my problem, cause out of guarantee.
Funny thing is that i just got hacked shortly after gurantee:)
Support cant write or speak english or german.
So Guys please dont buy anthing from there.
Scammers!

PS: i also tried to make "forgot password" but mojang doesnt response, cause they changed the email

PS PS: Just for you to know. They write a rating and it looks like you wrote it but you dont wrote it. You cant delete or edit it. (look Picture). You really think i would give a good rating without testing it and after getting scammed i wont change it? THEY WRTIE THEIR OWN RATINGS. How sad could this sh*t website be pls... dont trust them

Date of experience: October 30, 2019
Australia
1 review
0 helpful votes
Follow Anthony M.
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Was told it would be a 6 hour wait. I waited 6 days all up. Still didn't receive the product and was always told to keep waiting for someone to help me. Scamming dogs, don't use them!

Date of experience: July 28, 2022
California
1 review
0 helpful votes
Follow XINJUE H.
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No customer service
December 22, 2020

I brought a LOL account on this website, and the seller take the account back.
No customer service to help you with that, helpless and hopeless. Waste money.

Date of experience: December 22, 2020
Italy
1 review
0 helpful votes
Follow matteo b.
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Horrible
December 20, 2021

Many scam seller and the site wont give you any help on that.
I've bought an account there and after many evidence that I gave to the support, they avoid the question of: "can i have my refund pls"

Date of experience: December 20, 2021
Netherlands
2 reviews
0 helpful votes
Follow Joey B.
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This site doesnt help of seller dont deliver
February 8, 2021

3/4 days ago i bought some gold for a game and still didnt receive annything i tryed to contact the site in every way they told me to but i dont get anny respons and the site doesnt work properly online thing that works ik spending money on it they dont help you of you have a problem Sony lost my money to everyone dont buy on this site you Will regret it

Date of experience: February 8, 2021
Germany
1 review
1 helpful vote
Follow saif s.
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So i have had 2 reviews with IGVAULT the first one is where I bought a league of legends account and a month after buying it the user stole it back from me and when I spoke to the website they simply said that its out of the warranty time and they refused to do anything for me (account costed 130 euros)

Second account which was today I bought it but the seller gave me the wrong account info so after talking to the support they froze the payment and said I'm not eligible for a refund for the next 48 hours, why is that? I didn't even receive my order so after checking the terms of service it states (I'm eligible for a refund if I did not receive the order) so after showing that to the customer service they denied it and refused to refund me... what a scam site that let scammers roamf freely inside

Date of experience: July 25, 2020
Canada
1 review
0 helpful votes
Follow Unkown G.
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Seller I bought from: SS4
Please please please stay away from this site entirely. I completely acknowledge that it was my mistake even trusting in the first place so I ask that you don't make the same mistake as me. I bought an account for an absurd amount of money (once again I take responsibility for this), and right after the warranty period ended, the account was hacked back and I lost all access to it. I attempted to contact igvault support and they just kept telling me their "manager" would get back to me - they then came back over 2 weeks later saying that they couldn't do anything since they already paid the seller and warranty period (7 days) was over! I have also tried contacting the seller over 50 times and have not gotten a single reply - keep in mind that this seller had THOUSANDS of reviews with a 98% positivity rate. PLEASE PLEASE don't make the same mistake as me and just save yourself some money.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow VLADISLAV S.
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I was skeptical at first about buying game gold online, but IGVault completely changed my perception. Their website is safe and secure, and the gold I received was exactly as described.

Date of experience: August 30, 2023
Czechia
1 review
0 helpful votes
Follow Mario G.
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Scammers
March 1, 2021

Be aware of this site. Seller stole the account and the money. This site didn't even care. If you don't want to lose the money don't use the site. There are betters.

Date of experience: March 1, 2021
Netherlands
1 review
6 helpful votes
Follow Carlo n.
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Scammers, not legit
November 27, 2019

1 star, the company scammed me for 150 euros, tried to get it back trough livechat but they refused, i reported them to the hong kong police and filed a report to godaddy.com (there host)

They barely speak any english in the livechat, NEVER PURCHASE ANYTHING HERE.! I repeat dont do it!

DM me for the police report if you want proof.

Date of experience: November 27, 2019
Kuwait
1 review
1 helpful vote
Follow Khaled A.
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I wanyt refund
May 3, 2022

The seller says can't do anything of the acc and you should go do Refund and i want my money back
And i can't login or anything to the acc and i want my money back i need someone to contact me

Date of experience: May 3, 2022
Michigan
1 review
0 helpful votes
Follow geno w.
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Total ripoff
May 10, 2018

You will not get your purchase I argued back and forth i waited 24 hours itried to contact them there is no live chat all of that is fake the support contact email fake

Date of experience: May 10, 2018

Overview

IGVault has a rating of 2.2 stars from 464 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGVault most frequently mention customer service, fortnite account and original owner. IGVault ranks 101st among Virtual Goods sites.

service
171
value
169
shipping
161
returns
166
quality
168
This company responds to reviews on average within 77 days