Igp

I ordered cake and Lucky Bamboo as birthday wish for my relative.! Provided thrm correct address and phone number. They called several times pretending to confirm address. Did not deliver goods claimingme they are unable to find address.? I even provided them Google maps photos and clarified that today only Amazon n Flipkart delivered on that address. They again asked if they can deliver after bday passed. Out of frustation I asaid ok. Now they comeup with new excuse that good are perishable they cant deliver. They are cheat n fraud buisness. Neither they deliver nor do they refund. Please font waste times n money. They dont care about people emotions at all. On top of that they send email n msg to my relative to send returning gift to me

I am extremely disatisfied from the servic i received for the rakhi occassion. Its an important festival to me and i tried to send rakhi to my brothers in US and india but i just get to know that none of them have received on time. I tried to track the package where one was showing cancelled with no valid reason and the one which was suppose to be deliver by 30th aug was still showing pending and now its tentative date has been changed to 29th sept. The only reason i chose igp same day delivery was so that my family will get the rakhi on time otherwise i would have chosen other methods of sending through courier services.
Tried emailing customer support, i did got the reply but its just the excuse. I feel like i have to send the ss of wtever m talking about. The person working at the customer service seems like he doesnt want to listen as he keeps on giving excuses and making me feel like i am just arguing for no reason.

I have used IGP a few times, first time was good, second time I used them order was delivered a day late (still ok) - but the most recent time I placed an order more than a week prior to the delivery date & it was sent in different parts (total of 4 items) one item was delivered on the date requested, one of the items 3 days after the scheduled delivery date - and the last 2 items are either lost, delivered to someone else or not dispatched 9 days AFTER the delivery date. I have contacted the service team and they are honestly useless - twice I've given them all the information & screenshots of order number and the tracking information - and twice they've come back to me saying we can't locate your order with your email address please send your order number - I have lost my patience with these muppets how clear can it be with the order number in the bloody screenshot - if only they bothered to look at the attachments!
Still ongoing and will post a further update (IF or WHEN) the rest of my order is delivered

Soon after I placed an order on this website I started getting calls from telemarketers. My number is on the Do not call list. Be careful sharing your data with this website.

They failed on so many levels. They shipped the wrong item. On their website, there is an option to send a greeting card with a message and they didn't send with the order.

My rakhi was never delivered. They don't even respond to any call or emails. Just pathetic. I should have done more research before ordering from this place.

DO NOT GO TO THEM.
Nothing is good about IGP, worst delivery, worst service, no understanding of sense.
They are charging INR 4000 for a $12 cake, and INR 2000 for 3miles delivery. After charging so heavily, they are not delivering it on time. It doesn't make any sense to deliver the cake next day after your birthday.

Recently placed the order with IGP.Com
Service was good
Delivery on time and product quality was excellent
Do recommend igp with your friends and family.
Happy Customer

I had orders a Fresh fruit cake, it was really good and fresh. The cake had the right balance of sweetness. I highly recommend IGP to everyone for sending out gifts!

To start with, entire Join ventures team is highly professional while taking the orders. They will mail you the photos, they will recieve the calls becuase they need entire (100% advance) money before delivering the goods. As soon as you pay them, they behave unprofessional, they will not pickup your calls in one go, you need to call them multiple times for the delivery date to which they give another person's no. For the followup. Then that person sends a mail to another person who will reply after a day saying we are checking the docket details internally & will share it shortly. Then you need to wait as nobody will respond to your calls. Finally when Diwali is on Monday, you get a mail on saturday morning stating your order is out for delivery & can be delivered anytime today when we already mailed them to cancel our order & process for refund. As it is not possible for us to deliver all gift items in a day or two. The quantity ordered was 50 & no one can distribute it in 2 days if you are living in a cosmopolitan city like Pune. For refund, we are still waiting for the concerned team's mail. No reply from them in past 2 days. Briefly,
A pathetic/disastrous experience with Join Ventures. If you have to take my opinion, then hire some other professionals, instead of the unprofessionals like Join Ventures. Rated 1 star, as i dont have any option of 0 at reviews section.

This is a fraud money looting company by delivering low quality items and change the item which we selected and ordered.

I had placed an order for a PERSONALIZED NIGHT LAMP, on SEPTEMBER 25th, paid up the amount for the product and the exorbitant delivery charges. The product was to be delivered on october 8th.
I have been tracking the progress online, on calls, on mails and every time the ignorant customer service agents would reply that the product is being made at the warehouse and it would be despatched on time...
I have called just about 10 minutes ago and was told THE WAREHOUSE IS CLOSED ON SUNDAYS AND THEY HAVE NO CLUE IF THE PRODUCT IS READY AND WOULD INITIATE A REFUND!
ABSOLUTELY LOUSY SERVICE!
EXTREMELY IGNORANT AND DUMB CUSTOMER SERICE AGENTS!

TOTALLY FRAUDULENT COMPANY!

NEEDS TO BE SHUT DOWN IMMEDIATELY!

Don't trust this app because i send rakhi but my brother didn't received yet I email to many times But they not give me response

Deceived of what they show on their website and what was delivered. Disgusting, Outrageous Shameful!

Never order from IGP. My rakshabandhan got spoiled. They don't reply. Even today my brother dd nt get Rakhi in Bahrain
Hopeless. Total fraudsters

Phle payment vagaira krwa lenge uske baad jb deliver nhi kr payega product tym se toh images clear nhi thi faltu ke excuses denge agr photo clear nhi hoti toh payment hoti hi nhi bhut hi ghatiya site hai na hi customer care ko baat krne ki tameej

Everything delivered on time and Packed as described in pics
Chocolate was fresh and delicious
Great service