Igp

I usually donot write review but this was very much needed. I used IGP for sending rakhi. The order was placed way before the occasion but today after over a week i'm still following up with the support team, trying to track where on this earth did my order go!
I was not even notified for once that the items wont receive on time. 2 orders each more than 3300 INR.

Nobody will ever reply to your mail. You have to literally beg to get any kind of response from them.

There are other services which are way better and reliable. Please do not waste your time money and energy here.

Ordered 10 orange gerberas. But was informed that they have only 5 of them and hence swapped with 5 white ones.

Was suppose to be delivered between 9 am to 1 pm. But delivery at 5 pm.

ALL FLOWERS ARE DEAD

This is a cheating site... they charge you a premium but don't deliver the product.
I had ordered Rakhi along with kaju katli (sweets) for same day delivery but today id day 3 and my order is missing... they even charged me extra for same day delivery...
Don't trust the site... they don't deliver after taking money.

Im in Bangalore. I ordered two set of evil eye rakhis and a moustache cake for my brothers in Delhi. The rakhis were so pretty in the image. But my bad. They sent only one rakhi with horrible shaped moustache cake. But they sent a normal rakhi with a Ganesha on it. That too only one. Just imagine the state of my second brother who didn't receive the rakhi. How disrespectful it was.
Don't trust them guys. They don't deserve it.

Cheat and Fraud company. Sweets and tika ordered are still not delivered even after 10 days. Worst customer service. Who will eat sweets that is already 10 days old and still in transit from the last 10 days? IGP is not cancelling my order and also not refunding my amount. Cheat and Fraud company.

Extremely frustrating experience, they have o ethics and don't bother with customer pain. While placing the r it was showing delivery by 7th May where as they didn't deliver till 8th Mother's day. I got promise of attempting delivery next day i. E 9th May in 1st half of the day. Where as the delivery didn't happen as per the commitment of time. You guys have wasted my time, money and ruined Mother's day celebration. I will not recommend or purchase anything from IGP here onwards.

AVOID this website! I ordered a 'Coffee Mocha Cake' for my sister for her Birthday and they sent some horrible Butterscotch cake with 'Happy Rakhi' written on it. There's no International number to call on or a live chat option. AVOID! AVOID! AVOID!

I am USA ordered a 2 different rakhi 1. A set of 5 and other a set of 2 with dry fruits set of 3 and sweets for Imy brother in India. The only order My brother received was sweet package he did not receive any rakhi's and dry fruits. Made repetitive complaints and was successful in making 50 unresolved tickets. Till date I have not received single phone, or email about my complaints. I have not yet received any refund for the same. This is a repitative 2 nd year they $#*!ed up and no one want to response.

Order not delivered
Order no. *******
Date 9 may 2021
Time 8:33 pm
My contact: imsumitmehragmail.com
Order was not delivered
I request u all not to order from IGP.com as its 100 fake.
No value for sentiments
Its better to talk to local vendors
These people are fake..

Overall great experience with placing order till delivery and the product is good too,beautiful!
Just make sure to put realistic image as the vase color is different shade sadly …rest all great

This is totally fake app the online services is not good bcz my order was delivered incomplete because some items were missing when I open parcel. When i reached their team it took toooo much time and the money they returned me as gift voucher was less then the amount the items missing from my order so I am not satisfied with the service and I recommend to all of you plz not buy and order any items from igp

I recently had a great experience with the delivery of my order. The product arrived on time and was in great condition. I highly recommend this company for gifting purposes.

I have ordered Birthday Sprinkles Personalized Magic Mug & Telescope (6 Inch) in Personalized Wooden Birthday Box on 27th and 24th July,2023. Both were of same day delivery. But till now I have not received the products. Following up the team leads to dead end. No response. Pathetic service delivery from IGP and pathetic customer support. Please do not order if you wana surprise your loved ones on their birthday or anniversary. They are not fit to meet ur expectations

My Rakhi was never delivered and instead of refunding the cost they want to give a gift voucher worth 20 % of cost. Pathetic! As if i would ever use them again.

I made booking and then they have cancelled by saying there is no delivery partner in that location that too at the last moment.

They screwed my happiness.

I wish I could give a Zero rating.

Customer Service - Poor

Inventory management - Poor

Sales team - irresponsible & arrogant

Operations team - pathetic(Logo printing faulty)

Finance team - hahah.(3 times they had given me wrong invoice)

Organisation values of IGP- arrogance & negligence

Order with them only if you are ready to run behind them for receiving your product and get a substandard quality product.

At first after charging for same day delivery it was not delivered... Ans to add my issue going on only one delivered instead of 2... have called several time yesterday was promised second rakhee to be delivered by 10 pm by pratmesh and then by 11pm by omkar but no one showed with rakhee... now from morning alao i have tried been in hold for 20 min and then the phone just disconnects... it's been very frustrating dealing with IGP. Very very disappointing!