Igp

Very bad service please don't run business if u don't know how to do business I called customer service 10 times and person since afternoon is out for delivery but cudnt deliver today. Where did the guy go who was out for delivery

We scheduled the cake to get delivered in the morning at 9 and it was delivered in the night around 9. Cake doesn't look the same as in the picture, it was so messy and worst. No matter how many times you call them, customer service representatives keep disconnecting the call in the middle of the conversation. They are not willing to help or fix their mistake. Never recommending igp cakes to any of my friends.

Customer Care number not working
No cancelation of orders
I think it's fake
I have placed order for day delivery with extra charges of Rs 45.
But is is showing delivery in 3 days now after placing order

Ordered Rakhi on 14th Aug.
Suppose to be deliver by 18th. Not delivered by 21st.
Irony is received a may of successful delivery on 21st.
Seems to be a fake site

This site is complete fraud. I wanted to send cake to my mother on Mother's day but they did not deliver it and mentioned that they could not deliver due to incorrect address despite of everything correctly mentioned. They did not send items and even told that they won't give refund. What a stupidity!
I would never recommend ordering it from this site.

They should not allowed to take orders that they can't deliver before occasion or a location.
They make people occasion worse while you order anything with them for any occasion if you order a Rakhi, they will deliver the rocky after festival if you order a birthday cake, they will deliver the birthday cake on another birthday.

Post writing to the company several times about the poor quality of flowers they send - instead of improving they are becoming worse.

Taped the bottom of the flowers.

I order a cake they charge 60$ and saying that it delivered its delivery was on 30 oct and on 25 nov they are sending mail that its delivered they guys are just exploiting people pls guys be aware don't order from this site plsss because m regretting now I lost my 60$ Just because of cheaper people

Worst customer service ever. I ordered rakhi gift for my relative a month before. They forgot to add rakhi in it (yes... can you imagine) I sent an email and got auto reply that someone will contact me in 24 hours. More then 24 hours gone and nobody replied. When I called them, their agent Zeeshaan asked me to send picture of the stuff received. I sent it immediately. It's been 24 hours again and still no reply. Even their number is not working now or may be they blocked me. I am not even able to submit my honest review on their website. Because of their incompetent and careless staff, my nephew won't have rakhi even after spending thousands. Pathetic service... really disappointed don't recommend igp at all

I ordered a simple card, a cake & a bouquet to be delivered within a specific timeframe. They forgot to send card & the bouquet. (They did send a printout of the message on an A4 sheet). They don't have a customer service number you can reach out to from the US. Just email, to which they respond after 4-5 days. I wouldn't recommend it at all!

Order #*******. Didn't deliver as promised. Spoiled the occasion. No ownership. No status updates. Their delivery time period as well is till 10pm.we waited till then. Being hopeful. But no delivery... Very casual approach. Please avoid them

Their customer support team is of no help at all. They just keep on telling that we will get back but they never do. They don't return a product and they haven't even mentioned in their product description that the item is non returnable. They don't respond at all. Worst website, worst product and even worst customer experience

The cake was delivered 2 hours late and was not worth the price that is being charged. I had ordered a "happy birthday" stick worth 95. A bigger, better quality stick is of 70 bucks in the nearby supermarket. The cake was around 850 bucks and yet it was dry and not well baked as compared to the 400 Rs white forest in the nearby bakery. A company cannot make a sale just by keeping fancy names and concept and high price. It needs to serve the quality as well. Not a good first experience.

A package which was supposed to be delivered on 16th may has not been delivered yet. Absolutely no support or plan - no one picks up the call and always sends out a very generic reply. (Order *******)
Have tie ups with Bluedart and tries put the blame on them for not delivering on time.

I had placed an order for Rakhis, chocolates and sweets with IGP site. It was marked as delivered in their site but recipient never received it. I tried to ask for delivery proof, followed up for 15 days via email but I got template response from the customer service.

I have been following up with IGP.com to get my order(Order ID - *******) delivered on time and was promised by a customer service agent that it would be expedited and delivered by 9pm today which never happened. I just called on customer service number and the agent 'Adnan' - misbehaved and tried to make fun of my issue! Please do not order from this website. It's a complete waste of time.

The order is not delivered on time... too much of delay... and on contacting them multiple times there is no response from them... it's absolutely pathetic company... dosent even care to respond back... please do not order them..

Order placed previous day and confirmed... double checked with call center at 6 pm and they order still on track to deliver... called them 8 pm again and they said order order cancelled which never even informed us. WORST SERVICE EVER

Igp is a fraud site. The description they have given and the product is completely different.
I have ordered a cake from Igp, which said it is a fondant cake.
The cake which I have got is completely different and some cheap quality.
It was just a cheap frosting cake and that too of not good quality. Colors were different. Taste is not good and instead of writing message with icing, there was a cheap sticker.