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igogo

igogo.es
Spain
1 review
0 helpful votes
Follow VICENT F.
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I will bought various items, and my experience with this web are very good, very fast send, cheap prices and very good support team.

I will buy in future most items in this web

Date of experience: July 6, 2017
Spain
1 review
0 helpful votes
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Third purchase in this site and everything perfect. I received the expected product in perfect condition and in reasonable time given the distance. I recommend it.

Date of experience: January 26, 2016
Portugal
1 review
12 helpful votes
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AVOID AT ALL COSTS
June 2, 2014

AVOID AT ALL COSTS. AVOID AT ALL COSTS.

They scam the byers. They sell ultra cheap stuff, with very high delivery expenses.
If you chose DHL, UPS or FEDEX delivery, expect 100% chance of customs retention and extra fees.

Spanish language site but NOT Spanish. CHINESE all the way. Products come from China. Expect many troubles with this site.

I bought a Tablet: 65.89 + Delivery expenses: 23.90 (DHL) + Insurance: 2.04 + Customs expenses: 34,06
Total: 125,89 (i didn't even added the car expenses "gas, highway, etc...")

Grey outer plastic was flawless no damage at all, brown outer box no damage at all, it had bubble wrap wrapped around the tablet box, Tablet white box with no damage at all.
And for some reason the Tablet touch screen glass was completely shattered. Since there was no outer damage at all, I assume it was damaged outside the box. Expect broken items out of manufacturing line. No quality control at all.

Worst On-line store in the world. I know that my expenses won't end here. I'm pretty sure they will not give my money back, with or without PayPal help, and I still need to send it back to China. Another 3 months until problem solved, and a lot more money spent.

Lost a lot of money.

AVOID AT ALL COSTS. AVOID AT ALL COSTS.

Date of experience: May 17, 2014
Spain
1 review
0 helpful votes
Follow Cesar L.
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I wanted to buy one of those popular "chinese phones" (nowadays all phones are made in chine), but I was looking for a high-end one, I was looking info about the phone and found tons of wrong info in many webs, but i found igogo, where i found everything clear, the biggest doubt i had was about the networks support, because in chine they use tdd, and in europe we use fdd, and every country uses diferent "channels", so i found all the info clearly and a very good price, so i decided to order. I recived the phone very quickly and in perfect condition, with a good package, i couldn't be happier with this order. I would reccomend this web to anyone who wants to buy a phone from china but doesn't want to waste hours in some other webs looking for a "trustable seller" just for saving cents. Igogo is 100% trustable and has a very good price.

Date of experience: June 22, 2016
Portugal
1 review
6 helpful votes
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AVOID AT ALL COSTS
December 18, 2014

AVOID AT ALL COSTS

I've bought a Tablet through their site - www.igogo.es, and recieved it almost 2 months later.
The package came from China, so, to enter European boarders, I've paid more in taxes and paperwork than the money they asked for the tablet.
After 2 days the screen become impossible to see, when i asked to make an exchange the because of "defective goods" they told me to go to a specialised store and get a report of the malfunction...
Since they don't have a physical store, any other store, to make a repair or a report, you have to pay for they work.
In sum... even though they state on their site "100% satisfaction or money back", is a lie. Not only they don't give you the money, as they stop answering your emails or any try to resolve the situation.
Is cheaper to buy on a "real site", because a 58 euros tablet, with transport (2month) and taxes / paperwork, ascended to more than 140 euros... that money is now lost!
Customer care is awfull, no refund, no exchange... and as we are talking about chinese goods, you are lucky they work for 1 month...
Do not buy in igogo... not cheaper, not good.
CM.

Date of experience: December 18, 2014
Spain
1 review
0 helpful votes
Follow Pablo M.
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I've bought several times lasts few months and very different products and I've never had any problem (a teclast tablet ISP**************, a samsung 64gb microsd ISP**************, a git2 action camera and several accesories ISP**************, and so other many goods...).
They sell good original products at a really good prices if you apply some discounts, superfast shipping and delivery (usually less than 15 days to spain) with a superb customer service, everytime I've had any question/problem they've solved it quickly and very satisfactory.
I recommend it with no doubt (even they've lowered the discount applied by ordering from mobile web -from 5% to 2%- and the amount of IG points discount to apply :( ).

Date of experience: April 18, 2016
Portugal
1 review
0 helpful votes
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RELIABLE
September 27, 2016

I bought several items until now and I am happy with the products and the feedback of the company igogo.es.
Great site!
It is in my favourites in my browser.

Núm. De Pedido IS**************, 08/09/2016, 16:38:42 PM
Núm. De Pedido IS**************, 08/09/2016, 09:08:29 AM
Núm. De Pedido IS**************, 08/09/2016, 16:43:21 PM
Núm. De Pedido IS**************, 22/08/2016, 07:55:16 AM

Date of experience: September 26, 2016
Spain
2 reviews
0 helpful votes
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Excelente tienda online.
December 28, 2016

I'm pretty satisfied with the store, bought three phones all with excellent quality price.
Good deals and good service.

I'll buy again.

Estoy Bastante satisfecho con la tienda, comprado tres teléfonos todos con calidad excelente precio.
Buenas ofertas y buen servicio.

Volveré a comprar.
Mi ultima compra Ulefone TIger IS**************

Date of experience: December 28, 2016
Spain
1 review
0 helpful votes
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He realizado 3 pedido ya a través de la página, los tres pedidos fueron enviados muy rápido, quizás un día después de realizar el pedido. Llegaron a España a las dos semanas, en perfecto estado, muy bien embalados.
Con los tres productos estoy muy conforme en cuanto a relación calidad/precio y sin duda Igogo.es es una página que he recomendado ya a familiares y amigos cercanos y que recomendaría sin dudar.
Saludos.

-English-

I made 3 order in this page, the three orders were shipped very fast, maybe one day after ordering. They came to Spain two weeks, in perfect condition, very well packed.
With the three products I am very pleased regarding price/quality ratio and certainly Igogo.es is a page that I have already recommended to family and close friends and would recommend without hesitation.
Regards

Date of experience: October 27, 2016
Spain
1 review
0 helpful votes
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My experience the igogo
February 28, 2017

My experience related to purchases made at igogo, have been very good. I have not had any problems and the follow up orders were perfect.

Date of experience: February 27, 2017
Portugal
1 review
0 helpful votes
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Trustworthy
March 24, 2017

I received my request on time and it works really well. Very satisfied. I'll go on shopping there for sure.

Date of experience: March 24, 2017
Morocco
1 review
0 helpful votes
Follow rachdi a.
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*****BEST STORE TO BUY ONLINE*****

Igogo.es is the best store to buy online i recomend this store to everybody, for this reasons:
There products are very good quality
They always arrive on time as stated
They are always in good working order,
They have a fantastic team working together
Always help you before sales and after sales
Order Nº IS************** date: 09/06/2017
So what can you expect better than this.

Date of experience: May 4, 2017
Spain
1 review
1 helpful vote
Follow Cesar L.
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Excelente Web de Compras!
September 20, 2015

Me gustar compra en Igogo.com. Tienen precios muy competitivos. Los productos son de calidad. El servicio es rapido y estas informado constantemente de tu envio. Recomiendo las compra en Igogo.com.
I like Igogo.com purchase. They have very competitive prices. The products are of quality. The service is fast and you are constantly informed of your shipment. Igogo.com recommend the purchase.

Date of experience: September 20, 2015
Portugal
1 review
0 helpful votes
Follow Miguel T.
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Great purchase from a great place. Everything occurred simply and fast as desired. Recommended. The products have quality.

Date of experience: July 20, 2016
Spain
1 review
0 helpful votes
Follow FERNANDO M.
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-Tiene un precio económico - It has an affordable price
-Su textura y tacto es suave - His touch is soft texture.
- El círculo mágico es es cómodo para ver la hora y atender el tef - The magic circle is comfortable to see the time and answer the incoming call
-Se ajusta perfecto al movil - It´s fits perfect to mobile

Date of experience: November 9, 2016
Portugal
1 review
4 helpful votes
Follow C S.
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I buy a mobile on IGOGO.ES, a Spanish site, to avoid any duty costs on 20/Dec/2015.
During the purchase every information about the origin was omitted and honestly everything was treated like it was a Spanish company and I believed that the mobile come from Europe, that was what they make me believe.
Lately I found it come from Malaysia and after I receive a call from DHL informing about duty costs associated with a value of 190 to something that costed 327 with transport and insurance included.
So based on this I informed Igogo that I would not receive the mobile once it was not the deal I made, I was fooled.
On 7/Jan/2016 I send back the mobile and on 15/Jan/2016 Igogo informed that when they receive the mobile they would propose a reimbursement.
Igogo received the mobile back on 21/Jan/2016 and now they are not respecting the proposal they made and are giving excuses and delaying the closure of my complaint.
Igogo is not being honest and since the beginning that they passed by something they are not, hiding the provenance of the mobile phone.
Don't do deals with these guys.
(Order Nº IS**************)

Date of experience: February 23, 2016
Spain
1 review
0 helpful votes
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www.igogo.es
June 18, 2016

GOOD TABLET FOR THE PRICE WITH FREE COVER

Order nº ISP**************
Disvantages:
Android and Windows 10 OS. Very lightweight and performs very well in both systems. Screen also is aceptable and is has good brightness.
Also includes a screen protector

Desventajas:
Android version is 4.4 I wish for an upgrade to 5.1

Nice tablet and fast shipping to SPAIN!

Reliable seller

Date of experience: June 18, 2016
Spain
1 review
0 helpful votes
Follow Tomas G.
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IS*******432254
March 10, 2016

Ordered a Cubot Note S and phone is very good quality for the price.
Will definitely order again from the shop.

Date of experience: March 10, 2016
Argentina
1 review
0 helpful votes
Follow Julio L.
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They have excelent services, send the item very fast, answer any doubts you have, a pleasure to do business with

Date of experience: March 26, 2017
Spain
1 review
0 helpful votes
Follow Jordi S.
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I bought Android smartphones on two different occasions in igogo.es. In both cases, the phone is superb, high quality (DOOGEE & ELEPHONE) and even more amazing speed of delivery. The information provided by the product page was precise and correct in all cases, payment procedures easier and safer. I'm very glad I bought igogo.es and recommend it to everyone.

He comprado teléfonos android en dos ocasiones en igogo.es, y en ambos casos el teléfono ha resultado escelente, de alta calidad (marcas DOOGEE y ELEPHONE) y un envío muy rápido. La información en la página de producto es precisa y correcta y en ambos casos, el procedimiento de pago ha resultado fácil y seguro. Estoy muy contento de las compras realizadas en igogo.es y lo recomiendo a todo el mundo.

Date of experience: May 16, 2015

Overview

The company enjoys a generally positive reputation, highlighted by fast shipping, competitive pricing, and effective customer service, which many customers praise for responsiveness and support. Numerous reviews reflect satisfaction with product quality and a reliable purchasing experience, fostering customer loyalty. However, concerns arise regarding inconsistent delivery times, issues with lost items, and inadequate communication during such incidents. Additionally, some customers report dissatisfaction with the website's language and currency handling. Overall, while many customers express strong support for the company, attention to improving service consistency and communication could enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
171
value
171
shipping
171
returns
116
quality
169