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igogo

igogo.es
Jose L.
Spain
1 review
0 helpful votes
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I have being buying here for almost one year and during this time I have bought quite a few items. I must say that in all this time I haven't had any problems, the parcels have always arrived in time, about 10 days delivery to Spain on average (which is very good compared with other internet shops) and all the items I ordered have reached my expectations, so I must say I am very happy for having found this shop and I am going to continue buying here and making business with them.
I only can say, I completelly recomend them.
Thankyou Igogo.

Date of experience: May 15, 2016
Washington
1 review
18 helpful votes
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Be aware from IGOGO.ES! They mark some items with "Hong Kong home" sticker to inform the item is shipped from china or HK. So the items WITHOUT these stickers should be shipped from Euro area... Not at all! The ship EVERYTHING from China. In few words they are "dropshipper": only web site and NO goods storing. In this way anyone can capable of this business!
So, you think to buy from SPAIN and you receive your good after a lot ot days with custom duties and taxes to pay for import!
This is almost a fraud for European customers.

Date of experience: December 30, 2015
Hungary
1 review
0 helpful votes
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Doogee Nova Y100X
December 31, 2015

Order Number: ISS**************
Order Date: 11/20/2015
Opinion: I bought Doogee Nova Y100X phone. I am completely satisfied! Perfect quality, bright colors, large display. Igogo precise information about everything: shipping, tracking... I am very is pleased with them!

Thank you very much!
Csaba (Hungary)

Date of experience: December 31, 2015
Spain
1 review
0 helpful votes
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Good prices
May 27, 2016

Good prices on some products shipping is free and takes very good price as 10 days or less to receive it, and never had any problems that come anything wrong, I like it.

Date of experience: May 27, 2016
Germany
1 review
0 helpful votes
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I have only good expiriences with this company, but dont think it is in spain, the goods are mostly shipped from Hongkong. But it is normal time between 9 days and 3 weeks (this depends the delivery company and your Customs)! Everything is fine, fast payment like paypal is possible and hte qulity is like the factory produce it for. It is like a normal warehouse. I made my orders and everything works very well111

Date of experience: July 17, 2015
Poland
1 review
0 helpful votes
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I bought on IGOGO several times (phones, router, tablet). My last purchase was phone VKWorld T5 SE (order IS**************). Phone came to me in 2,5 week, securely packed and the most important thing with very good price (I bought it on anniversary promotion for less than 20 EUR).
The second thing is their customer service. It's very helpful and fast (response within 24 hour).
Additionally they have very good loyalty program. For every purchase you get IG Points and your next purchase ould be cheaper.
I really recommend IGOGO.ES.

Date of experience: August 26, 2016
Germany
3 reviews
0 helpful votes
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Hello,

I bought a smartphone (Order No. IS**************) and a smartwatch (Order No. IS**************) on Igogo.es.

They shipped the orders fast and save packed.

Both products are very good for the low price Igogo made and i am really satisfied with them.

Thank you Igogo!

Date of experience: September 19, 2016
Virginia
1 review
3 helpful votes
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Scam Site
January 12, 2016

Site is drop shipper; while they have. Es domain they are based out of China. Hence bad spanish translations. They lure you in with low price, but will not ship product to you. Avoid at all costs.

Date of experience: January 12, 2016
Italy
1 review
0 helpful votes
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I just experienced the same as the last poster who thought their order was coming from Spain or inside Europe. I live in Italy and only buy from inside Europe. Now I will have to pay 22% IVA tax on this item when it arrives. DO NOT DO BUSINESS WITH IGOGO.ES if you think they are located in Spain.

Date of experience: December 23, 2016
Portugal
1 review
1 helpful vote
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I am sorry, i was wrong about igogo, they sent me grade c smartwatch, not working and no solution, i deleted all my business accounts, igogo, paypal, i donºt work for free. I lost my money and igogo a good costumer.

Date of experience: November 13, 2016
Romania
1 review
0 helpful votes
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IS*******258221
November 27, 2016

Very serios company, very fast delivery.
Product as described on the site.
I make purchases a robot clenear Minsu 2015A. Robotul suction power is very good, is easy to use and smart. It can program. Anybody and it will want in the house!

Date of experience: November 27, 2016
Greece
1 review
3 helpful votes
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How $#*! can they be?
November 13, 2015

Should I go learn Spanish first so to order from this site? Because it doesn't have any language option. And it supposed to be international store. Take only 1 star from me just for this.

Date of experience: November 13, 2015
Portugal
1 review
0 helpful votes
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I Recommend
August 25, 2016

Hello I am Fabio, I am from Portugal, I made two purchases this online store that processed like every normal dynamics, both products have complied with the date of arrival, no custom house and so far I am satisfied with the products acquired. I only had a setback with the equipment but the company quickly showed interessse to solve.
My shopping numbers were IS************** and ISS**************, was the first order for two mobile phone covers and two resistant films for mobile phone Xiaomi redmi 3s
And the second number of purchase was a bluboo Maya phone that came with a problem but the company soon decided the next day.

In general and at least for now, I am quite satisfied. Disadvantage is that all products coming from so far causing great delays. I had no problems or with payments or returns. I recommend.

+3
Date of experience: August 24, 2016
Spain
1 review
2 helpful votes
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I bought a tablet at Igogo in December for 201 in an offer. Several weeks later they tell me that they do not have it in stock. I look at the page, and they have it, but now the price is 260. I told them that the item is in stoc and send them the link. But they insist that it is not the same (it was a Chuwi Hi12, there is only one model of this tablet). I repeat that they are wrong, and it goes like this for months. Two and a half months later, without asking for my authorization, they canceled the order. The next day they told me that they do have the tablet again in stock, they sent me the same link that I had sent them before, and they tell me to buy it for 260, and they offer me a discount of 3 euros. A scam. Please read the messages they sent me in the attached pic.

Date of experience: February 22, 2017
Morocco
15 reviews
45 helpful votes
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Never trust them
April 5, 2018
Updated review

The points promised for reviews will never be credited to your account plus they ask customers to write positive reviews against rewards.

Date of experience: April 5, 2018

SCAM
February 7, 2018
Previous review

They used to be one of the bests but have left their web site die. Now they have incredibly high prices. They don't even respect they own rules anymore for example I've written some reviews and according to their review rules I should have received 1000 points (a 20$ voucher) but they refuse to give me my right.

Date of experience: February 6, 2018
Spain
1 review
0 helpful votes
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A five star shop
September 21, 2017

A five star shop
Good quality products and fast shipment
I made several purchases and no one problem
If i needed the costumer support, they respond fast and well
Totally recomended

Date of experience: September 21, 2017
Portugal
1 review
0 helpful votes
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Order: IS**************
Date: 03/23/2017 03:29:54 AM

Exelente company, fast shipping, good prices, original equipment and very good assistance. I was very pleased with the support. Equipment arrived in Portugal fast and safe. I RECOMMEND IGOGO.ES :)

Date of experience: May 2, 2017
Spain
1 review
0 helpful votes
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Cheap and trustfull
March 18, 2017

I've buyed in IGOGO several times and have NO problems. OK they aren't so fast with the deliver... but they're in Cjina!. The Customer Service is good too, and fast. The products are cheap and the relation Quality/Prize is very good. For sure, IGOGO is the "China Shop" where I buy.

Date of experience: March 18, 2017
Morocco
1 review
0 helpful votes
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I love igogo
July 20, 2017

Very good expérience of sooping in igogo ima very satisfy Ith thé product and thé service is very Well. Regalar promotion and low privés i recommandé thi website for everyone ho want to by via internet

Date of experience: July 20, 2017
Washington
2 reviews
0 helpful votes
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Hello,
I bought several articles on this site and I was really surprised by the type of service proposed. There are many items available and there are many promotional offers. One quadcopters and two smartphones, are the last purchases made on iGogo, results excellent purchases. As regards the quadcopter, the result It has proved a bargain for both the quality of the quadcopter and for both for the discount offered. For smartphones, my surprise was huge: the quality was excellent, the prices really interesting, and the features extraordinary.
In any case iGogo is a serious site, precise, and fast in the shipping of the order.
Surely, I will continue to buy on iGogo.
N. orders: ISS************** / ISS************** / ISS**************

Date of experience: January 9, 2016

Overview

The company enjoys a generally positive reputation, highlighted by fast shipping, competitive pricing, and effective customer service, which many customers praise for responsiveness and support. Numerous reviews reflect satisfaction with product quality and a reliable purchasing experience, fostering customer loyalty. However, concerns arise regarding inconsistent delivery times, issues with lost items, and inadequate communication during such incidents. Additionally, some customers report dissatisfaction with the website's language and currency handling. Overall, while many customers express strong support for the company, attention to improving service consistency and communication could enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
171
value
171
shipping
171
returns
116
quality
169