• IGG

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Overview

IGG has a rating of 1.3 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGG most frequently mention customer service problems. IGG ranks 36th among Games sites.

  • Service
    3
  • Value
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Customer service were complete smart asses and told me it was my fault.
How would you rate IGG?
Top Positive Review

“My account hacked”

ratty j.
3/5/20

I met with accident and i did not open the game for 6 months. After i recover from hospital, when i opened the game. I surprised i couldn't find my p2p account. Though i have all purchase details of my account from the beginning. I played for 2 years. When i talked to IGG they asking for 6 months of transaction, which i dint have. May be IGG scam me. They srew me. So dont trust this game. I have all the transaction of 2 years which is not helpful to them. They all r cheaters

Top Critical Review

“Kill all igg employer s n employess”

Donald S.
1/18/20

Igg ppl somebody kill these son of $#*!es now i not even get a decent hand in 2 months u only give to foreign ppl u crooked son of $#*! i want u killed n ur families blow up ur building n kill ur kids n employees families n rape them n set them on fire u dont deserve to live u all need killed n killed now $#*! u crooked son of $#*!es

Reviews (23)

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user donalds477
1 review
2 helpful votes
January 18th, 2020

Igg ppl somebody kill these son of $#*!es now i not even get a decent hand in 2 months u only give to foreign ppl u crooked son of $#*! i want u killed n ur families blow up ur building n kill ur kids n employees families n rape them n set them on fire u dont deserve to live u all need killed n killed now $#*! u crooked son of $#*!es

Thumbnail of user rattyj
1 review
3 helpful votes
March 5th, 2020

I met with accident and i did not open the game for 6 months. After i recover from hospital, when i opened the game. I surprised i couldn't find my p2p account. Though i have all purchase details of my account from the beginning. I played for 2 years. When i talked to IGG they asking for 6 months of transaction, which i dint have. May be IGG scam me. They srew me. So dont trust this game. I have all the transaction of 2 years which is not helpful to them. They all r cheaters

Thumbnail of user margaretp885
1 review
2 helpful votes
October 8th, 2021

Very dissatisfied with my experience with this site... they don't allow live chat and ban you for not even having a chance to defend yourself of any accusations

Thumbnail of user ms1068
1 review
3 helpful votes
July 9th, 2020

Lords is a well thought out game, including how to get you to spend money. I have 2 accounts, one of which I have spent a considerable sum of money on. I wanted to move the accounts to different email addresses. The account where I spent no money was done pretty much straight away. The other account is now 6 months later and I have been told I can't prove I am the owner despite providing payment records, travel records, creation information, account details, etc.
The customer service does not appear to read the content of emails sent to them. The complaint email address never responded.
I would seriously recommend not spending money on this game. Should you ever want to do anything with your account, the so-called service will be obstructive and not at all helpful.
Shame that the service has totally ruined my experience.

Thumbnail of user torzac101
2 reviews
1 helpful vote
September 22nd, 2023

IGG took money out of my account without my say and refused to return it I have tried to report it stolen and BMO refused it. My card has already been reported stolen too!

Service
Value
Returns
Quality
Thumbnail of user jamess1980
1 review
3 helpful votes
October 1st, 2019

They won't let you own your own castle. I used to buy packs every week, play daily, keeping my troops and resources safe. But lately, there were so many maintenance, which somehow opened up my shield, even if it suppose to have 13 hours left. I've sent the proof to the CS, but he was just playing dumb and said sorry. And it's not just once. I also heard IGG SCAMMING old players, like the YouTube worthy prince. Well, I won't be that surprised. I hope you guys stay as wise as possible before paying anything. Careful guys.

Thumbnail of user nikosp10
1 review
4 helpful votes
June 24th, 2019

Stay away from their games. Full of igg bots. Igg players attacks you to make you buy packs! Shields that not work! Live support with no willing to help.It needs 2000+ usd to make a solid account!

Thumbnail of user shanp6
1 review
3 helpful votes
September 12th, 2019

They deliberately took away my shield and cost me two years of playing. Customer service were complete smart asses and told me it was my fault. Complete and total rip off. Do not spend money with them!

Thumbnail of user bobbyc86
1 review
6 helpful votes
February 15th, 2019

They allow players to cheat in game as long as they are paying. Players use bots to farm. IGG allows them to cheat.

Thumbnail of user kevine35
1 review
6 helpful votes
January 23rd, 2017

Played Texas holdem poker deluxe vip for years, no real problems. Annoying drops from turneys loosing buy in fees, sometimes xxx photos to delete and bots to identify and avoid. Two weeks ago I logged in as always and my account was gone. Started me as a new player as of that day. Contacted support, they said "gmail" log in issues due to gmail. After answering all of their questions, they assured me that they would be able to get me back to the old account id. All lip service, excuses, no action on this simple request.

Thumbnail of user angrynoobb
8 reviews
47 helpful votes
March 4th, 2010

Lords online is like evony but is already into it's second age.

Like evony you can form an alliance, train troops, attack other other players, also you have to pick what race you want to start off as, there is 3 types of race to choose from.

As you are gaining population (prestige or all you evony players out there) you get more feared by the enemy alliance and all the other players in the game even your alliance.

When you are looking on the map you can control this little guy that tells other players what race you have chosen, you can fight NPC beasts and gain xp. Or you can fight helmets and other forms of armour and weapons, wew you will fight beasts that are protecting them, if you defeat all the protectors of these weapons or armour you will gain that item, if you lose you hero will die and you will have to go back to your city and bring you hero back to life via the rally point, and once you have done that you can start going back around the map once more and enjoy more battles with NPC's or players.

As for attacking someone elses city you will have to go to your city after you have recalled your hero, and once you have found the city you want to take over and you have plenty of troops to do so, you type in the city coords you want to take and you send a attack via that way since you can't put the troops on your hero when you just want to go around the map to get new and better stuff.

Thats about all i can tell you about this game hope you enjoy it.
(games marks out of 10 will have to be a nice 8 from me)
Angrynoob
Games Reveiwer

Thumbnail of user iany7
2 reviews
6 helpful votes
April 5th, 2018

Before I purchased a premium item in IGG's mobile game "Lords Mobile", I asked Lords Mobile Customer Service a question regarding the details of the premium item.

After receiving a satisfactory answer from them, I purchased the premium item. But after I purchased it, I found that it is not what they told me before. In other words, they gave me wrong information and misled me into purchasing an unwanted premium item.

I asked them for changing the premium item to equal-valued premium items. But they refused to do that.

They refused to take responsibility for their mistake. I think that's unethical. And I suggest staying away from that company (IGG).

Thumbnail of user rosem258
1 review
4 helpful votes
August 1st, 2018

Careful the games they allow peadophiles and pervs that spam the chat
Asking underage girls to send them nudes. They wont listen to reports and when they accidentally charge twice of your purchase they wont give your money back...

Service
Value
Returns
Quality
Thumbnail of user missyb14
1 review
4 helpful votes
July 10th, 2017

The site is filled with people who bully and stalkers. It sounds crazy but it is true. Igg is filled with people who are on the site around the clock and they split their time between playing and searching out other players to abuse. It is not about poker for these individuals. They are predators. They sit and watch tables to see what people say and gather information about them.
They use foul language and can abuse people even when they are not sitting at the table playing with them. They do something referred to on the site as "talking from under the table" and they will text non stop abusing some poor player the entire game, ruining it for everyone. The bullies have driven away most of the nice players so it takes forever to fill a table. If you are a normal person who wants to relax a few hours a week playing a game, do not play on this site!

Thumbnail of user rayt20
1 review
6 helpful votes
August 5th, 2016

Amazingly poor customer service. Had to contact them a couple of times. The answers were always that there were no abnormalities and refused doing about my complaints. However, their answers did not even address what I asked. Wondering that they even read my complaints. Save your money. There are other games out there.

Thumbnail of user georgel95
1 review
3 helpful votes
March 27th, 2017

MAINLY WANTED YOU GUYS TO KEEP ON BUYING CHIPS. GOOGLE WALLET MY CASE HERE HAD SEIZE ALL IT'S TRANSACTION WITH THOSE MF IGG. EVERTHING FROM THEM IS NOT DECENT AND JUST. KEEP AWAY OR BRING TO MEDIA AND HAVE THIS APP SHUT DOWN FOREVER.

Thumbnail of user traceym58
1 review
8 helpful votes
July 25th, 2016

LIAR AND CHEATERS

Thumbnail of user audreyk7
1 review
5 helpful votes
October 25th, 2015

Played Hold'em for a while, bought some chips, then install hangs. Support couldn't help, but no problem if I wanted to start new as a guest...

Don't spend anything!

Thumbnail of user myitsm
1 review
5 helpful votes
September 2nd, 2017

IGG scamming players selling accounts
They GM can't talk liars $#*!s
IGG scamming players guys report them too Google play and don't leave a $#*! game to take your money.
Here a litle prove whit roll gems:
There Sacrifice, Ordinary and Elit heroes in total 21 heroes.
Legend heroes in total 49 i talk just about rolling heroes.
If you roll 10 time if they have 1% to get heroes its mean 1 legend.
Bull$#*! IGG scamming you all.
They say random ok try 3 friends roll same time and 100 % first 4-5 heroes roll you not get Legend heroes.
Because that not random all acc have a system depends who how mouch rolled if free player or if spenders then more harder to get Legend heroes.
REPORT THEM TO GOOGLE FOR SCAMMING
Just for once in your life use your brain people.

Thumbnail of user johnp334
1 review
3 helpful votes
January 28th, 2016

This company don't care about cheater lack of support i been playing Godswar for more than 4 year, but this company don't about cheater they didnt even fix the bug and cheat

Thumbnail of user leas14
1 review
7 helpful votes
October 17th, 2014

Texas holdem poker deluex are liars and crooks they are useing bot program to cheat players out of there chips to increase chip sales players have complained and all you get is a stupied reply and nothing happens except if you speak out they ban you and use excuse that you transfered chips iam posting four pictures that show the bots at four differnt tablesthere in blue

Service
Value
Quality
Thumbnail of user maryac
1 review
5 helpful votes
January 3rd, 2015

Poor Company Support in Goodwar having a problem with the gold i purchase that i haven't received. And it will take 5 days to resolved a issue... bad company, poor support so many cheater in game and igg dont care about it...

Thumbnail of user annm89
1 review
4 helpful votes
September 3rd, 2015

Dont play any of igg games that company is total rip off there useing bots on texas hold em poker deluex to steal players money

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