IFB Service Customer Care

Had received IFB microwave as a gift mid December, since then we have been trying to call company person for installation. Worst ever service. First they said only 2-5pm is service time and Monday -Saturday. Second time after many attempts when the person did not turn up, they said service time is 10am-6pm so we said kindly schedule the appointment. Still today no one has turned up nor called and asked about whether the visit is done or no. I wish not to give a single star.
Not expected this from IFB

I have purchased a IFB Top load- Power Steam washing machine. When the installation day, the company technicians came, they were so rude and unprofessional. They are not ready to make a plumbing connection. Even they were not polite to convince us. Just loud sound, unprofessional behaviour and dirty attire. Worst IFB top load installation experience.

I recently purchased the home dishwasher from IFB. It's features and efficiency are truly praiseworthy. It excels at removing tough and oily stains. My dishes come out immaculately clean and sparkling. Truly in love with this product.

IFB is the synonym of cheating on customers. Since last 3 months my Microwave has been in a dead position. No one from IFB bothered to give me my AMC money back, as I have been cheated in the name of AMC. Instead you are pressuring me to revoke negative reviews. I will not let you people take my hard earned money just like that.

One of the most important issues that are faced by millions of people around the country, whether it be a rural or urban area, the majority of people rely on these electronic appliances washing machine serves the need for dealing with the problem of the day to day life.

The worst service one can ever get. The customer care executives are third class without any proper training of professional behaviour and work process. They do not carry forward the complaints to the team seriously. Was trying to get a technician for the IFB washing machine, but none paid attention or lodge the complaint seriously. After a conversation over call they even did not send any complaint number. What's the point of buying a branded product when the brand is actually a fraud! Disgusted actually!

AC breakdown not solved after complaint raised for 3rd time in 2 months. Very poor Service. No person attend the problem. Costomer care service not doing anything except feeling sorry and escalation of complaint. No one hear complaint of customer. Shame on IFB. Should have purchased AC of another company. Recomend not to purchase any IFB product.

Such a worst decision we took while buying this machine from IFB, poorest service poorest washing quality….services executives pretends to save there self, by saying that we are using bad quality washing liquid and that is Surf Excel, a renowned name. It will only get better if we start using there product be it washing liquid or a machine cleanser.

Don't suggest anyone, literally No.

Any customer doesn't aware of product clearly. Based on his understanding he will complaint about problem of a product. Technician without verifying anything, he bases only complainant info concluded the problem and leaving the place and collecting the service charges. Any technician need to check the product and then confirms the problem. That is basics for technican looks this IFB technician doesn't follow that

Very bad service. Making money
Selling items at MRP rate more tha 50% cost. Very bad. We can call Urban clamp. They are good. These guys are cheating the customer

Purchased washing machine after follow ups finally our faulty machine was replaced. Thank you for your support and for providing replacement.

My senator WSS washing machine is just 1 and a half year old and it is not working properly. Despite lodging so many complaint nothing happens Those who come don't know what to do and close complaint without solving issue. NEVER BUY IFB Product

I have purchases IFB washing Machine through amazon last month the worst machine of all time in my whole life it's making huge noise and in the beginning i found that the motor was not original even i have complained for exchange of motor they did the exchange within 10days but even noise is coming from the machine and they are saying that noise will come like these only

Worst experience. Technician concluded refrigerent gas was low just by looking barely, even without checking with pressure guage. How one can know gas regrigerent was low by simply looking at outdoor unit. As per my knowledge gas top up only can be done if cooling not happen properly, but cooling was good before servicing. They top up the gas and charged me even without confirm with me. Not satisfied with the service.

One of the worst washing machine. And customer service is worst no proper response no technician is properly trained Worst washing machine

Never ever buy any product of ifb
They are Worst service provider.
It's been more than 2 month and they never try to resolve my problem.
They all are liar.
Please don't buy any product of IFB.

I bought an IFB front load washing machine a few months ago, and it has completely transformed my laundry routine. It does a fantastic job of cleaning clothes, leaving them fresh and spotless. The washing machine is easy to use, with intuitive controls and various wash programs. Highly recommend it.

We purchased ifb washing machine wen we r purchasing that time thay told instalation done today bt still no one is called wen we r trying to reach a customer care thay r also not giving proper response very very bad support. Very disappointed.

Not attended the customer properly.I am waiting for maintenance since 15. I am having AMC but no response to change the damage part of washing machine.

IFB sent repair guy for microwave number **************457. He charged me
max around Rs.3,000. He replaced one part and he said will bring another
part in 2 to 3 days. So far it has been over 2 months and i have called him
number of times and everytime he says will bring in 2 or 3 days. I paid him
full in advance. He is 3rd party repair guy his number is 91 ******* *******.
He is dishonest
I have pasted ticket no. And your acknowledgement receipt. The fraud guy who came to repair and who was sent by u his phone is
91 ******* *******

We had purchased this IFB Washing machine. Right from the beginning this was a third class product, faulty and we were not satisfied.now, the mother board has failed and they charge 5000/- for repairs. I sincerely request not to buy this product.

They have no ethics and the product is of a very level in quality. Service is the worst

Bad call replay.no responsibility person in service center.Every time mobile switch off, very very laziness in office

They are looting customers.
I bought Microwave just 1 year back.
It's not functioning just after 1 year
I called customer care and expalined my problem.
He just send his executive to my house.
Executive is totally unprofessional. He called his senior and explain the same waht I explaind over call to customer care. He did not even checked properly and said magnetron is gone.4200/- shall be chargeable.
I asked him to let me think. He said give me 354/- Charge and he took for no reason. He did not do any thing.
Shameful.
Till today I was big fan of IFB products but from today I will not recommend at all to any one to buy IFB.