On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ifabric Reviews Summary
The company exhibits a mixed reputation, with notable strengths in product quality and variety, as many customers express satisfaction with the fabrics and their affordability. However, significant concerns arise regarding customer service, characterized by delayed shipments, unresponsive communication, and difficulties with returns. Numerous reviews highlight frustrations with unreachable phone support and inadequate email responses, leading to feelings of distrust among customers. While some have positive experiences with prompt service and support, the prevailing sentiment indicates a need for the company to enhance its customer service approach to build a more reliable and trustworthy relationship with its clientele.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Paid in advaned for over night shipping it was put on a brown truck and took 11 days to get across the country. I needed it to finish a project which did not get finished in time. I emailed the company several times tried calling all in vain. I told them I wanted my shipping fee back
Used to black out my bedroom curtains. Held the temp and the light really well. Highly recommended them.
Super fast shipping! And product is exactly as described. Will definitely recommend it! And good quality.
Heavy weight doesn't wrinkle or ravel easily, will purchase more soon. Quick delivery...
Very beautiful and soft fabric, exactly what I was looking for! First time used. I really satisfied. Thanks
I never received my purchase, and when I emailed about a refund all communication from them stopped.
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
DO NOT USE
Ifabric was easy to order with quick on time product arrival. The velvet was extremely poor quality with more than 15% unusable due to spotting and shoddy dye work.
Did not get my order or any notifications regarding my order. I was unable Tiger in contact with your company. I finally had to fight to get my money back. I will not be doing busy with you again. I am sad to have to say this as I had had good response in the past several years.
When I found your site, I was so happy. You had 120" tablecloths that were PERFECT for my son's graduation party. I ordered them and you took my money $349.43 immediately. Then things took a downturn- I never got an order confirmation. I have called - the voicemail is full- I have emailed, I have filled out chat forms on your website- and NOTHING. Now I am having 200 people to my house on Friday and am left to scramble to find tablecloths. Very disappointing.
It took me MONTHS to receive any kind of confirmation. To this day I still have not received my product or a refund after multiple request for one. DO. NOT. BUY. FROM. HERE.
Was having problems with my shipping, tried the hardest to get in touch with seller no one replied and my package came 3 days late then time was pose to come
The fabric I purchased was used for a motorcycle seat and after just 2 outings, it changed color! It was VERY expensive to have the seat done in this material, and now I may have to do it again!
Every fabric I bought was completely different in person than on the website. The pale lemon chiffon was florescent yellow, the beaded lace was unbeaded, the minky was dirty and none of the pieces were usable. I was really disappointed and even threw some of it away. Because of past experience with online ordering from foreign countries, I didn't even bother to contact the company or try to return any of it. Just considering it a lesson learned.
See above. You need to revamp your system, it's not very thorough. You need to remind people what item the ordered and from who. I don't remember Ifabric, or what I may have ordered from them... it was 8 months ago! Can't provide 'proof of purchase' for the same reason. Sorry.
I want to give no stars. They never sent my items and took over a month to return my money. Never again.
I ordered fabric from them and then realized it wouldn't be coming in anytime soon. Go to a local fabric store.
The service i recieved was horrible, i never recieved my items and i tried contacting ifabric multiple times and couldnt get in contact w no one
Scam Ups Label fake. Never answer the phone call or Emails.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members