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Ifabric Reviews Summary
The company exhibits a mixed reputation, with notable strengths in product quality and variety, as many customers express satisfaction with the fabrics and their affordability. However, significant concerns arise regarding customer service, characterized by delayed shipments, unresponsive communication, and difficulties with returns. Numerous reviews highlight frustrations with unreachable phone support and inadequate email responses, leading to feelings of distrust among customers. While some have positive experiences with prompt service and support, the prevailing sentiment indicates a need for the company to enhance its customer service approach to build a more reliable and trustworthy relationship with its clientele.
This summary is generated by AI, based on text from customer reviews
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You have no way of contacting them and their is o contact number. I still have not received my order and I will contact the BBB for a review
Never got the fabric messaged tried chat no response it's been over 6 weeks nothing
I ordered on May 24th and I haven't even gotten a tracking number yet. I'm wondering if I'll get this order sometime this year!
Ordered my fabric beginning of april still haven't received anything only got 1 response but still no package. Very disappointed. Asked for a refund and got no answer.
No one replies to messages and the order never shipped after nearly a month. Is this even a real website?
Received my order and very pleased... pretty colors... good quality fabric... ruby- green- purple- lime green -royal blue- light blue all arrived measured as my order except... light blue was 1 yard 28 inches instead of 2 yards. All others measured as ordered with added inches... I wish the Green was bright Irish green... but very satisfied and will order again. My order arrived on appointed date... tracking # very easy to locate progress...
Thank you for your promptness... love the material. I make scarves... very soft and cuddly...
Sharon
I have ordered this item a week ago and have conflicting emails. I says i should have received and the other shows it has never shipped. I have not had any response to my emails nor have I received my fabric.
Beautiful fabric! Just what I needed. Fabric had to be added to the dress on the side and they had the perfect color.
I was not satisfied with the packaging of my tablecloths (not individually wrapped) also the fact that they have a big seam connecting two pieces of material together instead of one complete round pieces of fabric
I was totally surprised how easy this fabric was to sew on my sewing machine. It looked so stiff and thicker then it actually is. I made valances, curtains, pillows and recovered seat cushions they turned out so beautiful. I love this fabric so much, I'm looking to purchase other colors to use I'm my home.
I placed an order on April 16th. They made a label on May 3rd after I sent multiple emails and the package never made it past the label being created. They stole my money and won't email or call me back (phone voice-mail goes straight to a full voice-mail), and they deleted my Facebook comment asking for help. Disgraceful.
I ordered black and white checked fabric for a special memory t-short quilt. Areas of the black squares are white lines and smudges. I will have to cut around the marred fabric and. Su not have enough to finish the quilt for the widow of a racing man who died unexpectedly.
Very bad, because I have not receive my orders yet. Please your need to send my stuff back.
The fabric I saw and ordered had more red flowers. The fabric I received has more yellow flowers. So while it's not exactly what I wanted, it's close enough.
My order never arrived and I have no way of contacting anyone to complain. This is a scam site.
A month and a half since I ordered and still no package, I've contacted them twice and they say it was shipped on May 14th but when I go to tracking all it says is the label was created. Not a happy camper here!
The fabric we ordered is as expected quality seems very good. My only concern is that their service was slow I didn't get any acknowledgement after placing the order for couple of days then news for about a week for shipping. Their customer care number also returned as not existing so I got scared that my money went to a black hole. But then after another couple of days I received response to my email that my order will be shipped and received in good condition in about 5 days time. So it totally took about 11 days for it arrive. Would have helped if they kept in touch with the customer in between
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members