I was skeptical at first, placed my order, High quality fabric. Came exactly as described/pictured.
Would definitely order from them again :) Jesse the customer service helped me a lot.
They took my money early last year and for months I hounded them asking if it would be here before Halloween then before Christmas each time they say yes but still haven't shipped and provided a FAKE TRACKING NUMBER. They never sent a refund and it's been over a year. Now that I asked for refund they don't write back, don't believe me look at the date the order was made and the status of tracking number below they are a Chinese scam when I'm in Cali next month best belive I'm getting my cash back or else things getting nasty between us better hope you don't try me in person can't hide behind a keyboard forever you scam trolls
Great selection and lots of variety. Fast shipping and high quality fabric. Online Service was very quick and easy, received my order in 3 working days after purchase. So happy.
I PLACED AN ORDER IN MARCH... still not have not received it, and NO response, i had to initiate a charge back. SCAM and horrible service! BUYER BEWARE
Very easy to order from start to finish. Material exactly as described. My dining chairs look new. Value for money, good customer service. Delivery as stated.
As usual their service is great. Tom is friendly and welcoming and chases problems when they arise. Highly recommended, Best place to but rare fabrics
I don't know about you, but when I order fabric, I want it like yesterday. Fashion is seasonal. And if I'm making something, it's for tomorrow, or next week, NOT NEXT MONTH! ELEVEN DAYS it took for this company to ship out my little package of one item. ELEVEN DAYS. That translates to over two weeks of waiting for this company to put my one item in a package and ship it out! To add insult to injury, they SAID it shipped out right away. When I track it, I find that a shipping label was created on July 30,2020. But the item didn't make it into the package until August 9th! It is now August 13th, and I still don't have my item. I'm supposed to get the item by 8PM tomorrow. Needless to say, I'm not too psyched about my project anymore. Next time I'll order from China. It will get to me faster.
I purchased a large order on October 28th 2020 for a total of $222.87 I NEVER RECEIVED THIS ORDER. Customer service emails have been ignored, ups has no tracking for the package because they also NEVER RECEIVED IT. Upon trying to call the phone number listed, the only thing I got was an automated message telling me that the number is out of service. I am being blatantly ignored by this company who is withholding my order from me. I have been recommending this company to others but no longer, as this is completely unacceptable.
Very happy with the service, Jesse was very helpful in getting my order filled, He went out of her way to help me. The delivery was fast and well packed.
Good website but the size information on patterns is very confusing. I also would like more information on the fabrics. Eg about weight, drape and amount of stretch where applicable...
I have never had an issue with quality or pricing! And fast shipping.My experience was positive. Fabric is something I have purchased before. Service and shipping has always been excellent
I ordered clear vinyl on July 10th. On July 27th according to tracking it was to have shipped. I gave them a LOT of patience due to covid etc. Multiple phone calls to a number no longer in service and multiple emails were not returned. The vinyl was still in a warehouse in Los Angeles. On September 1st it left California and I FINALLY got it on September 3rd. I do like the vinyl and I am using it to protect my table, but the customer service SUCKS. Almost two months. Wow.
It took me MONTHS to receive any kind of confirmation. To this day I still have not received my product or a refund after multiple request for one. DO. NOT. BUY. FROM. HERE.
Absolutely brilliant service and high quality fabrics that are very reasonably priced. I have made several purchases and will continue to do so. Highly recomnended.
I would give zero stars if I could. They charged my card and never sent the order. Their phone is disconnected and no one answers their emails or chat.
Ordered my fabric beginning of april still haven't received anything only got 1 response but still no package. Very disappointed. Asked for a refund and got no answer.
No response from emails, even after weeks of trying.
Despite their website stating:
"You Can Also Use The Form In The Below To Reach out Our Customer Service, We Will Reply Back to you ASAP!"
No tracking numbers ever given
(The order confirmation email directs you to use the SHOP APP for all tracking, but the app never lists/receives a tracking number either)
No response from customer service chat
Phone number given for Customer Service is out of service. (Feel free to try it for yourself)
Toll Free Phone: *******164.
No voicemails
No response to Fax
FAX: *******450
Hopefully you read these reviews before you purchase from them. I wish I had.
I looked locally and on many websites until I found minky on their site. It was wonderful for this in the hoop baby dragon I made for my great nephew. He loved how soft it was. Fast shipping
Sent 1/3 of the fabric I ordered, took 3+ weeks to arrive and no customer service to correct the problem and refused to refund the missing fabric. They are thieves.
Was having problems with my shipping, tried the hardest to get in touch with seller no one replied and my package came 3 days late then time was pose to come
Answer: Judge for yourself by this review: 1/03/22 order, 1/12 I emailed them, days later they reply "shipping Friday" so that would've been 1/14.1/20 No shipping info received so emailed again 1/20. Now days later, still no reply. 1/22 Tried calling the 1-888 number in the info@ifabric.com email, it's not in service. I'll be filing with my cc to get my money back. DO NOT WASTE YOUR TIME AND MONEY.
Answer: It is super easy to contact the customer service, simply contact info@ifabric.com and they will answer shortly after
Ifabric has a rating of 2 stars from 247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ifabric most frequently mention customer service, phone number and multiple times. Ifabric ranks 111th among Fabric sites.