IdroTherapy has a rating of 2.5 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IdroTherapy most frequently mention credit card, free trial, and bank account problems. IdroTherapy ranks 1163rd among Skin Care sites.
This company responds to reviews on average within 1 hour
No positive highlights yet
I was a very tired-looking 66-year-old facing hip replacement surgery who had not taken good care of her skin. I started using Idrotherapy just before my surgery, and after 5 weeks, I did notice that my face looked lighter and brighter and that on the whole, I did not appear so tired and drawn. This gift set would make the perfect stocking stuffer for women of any age and is a very affordable way for all women to give themselves a treat. Thank you!
I dont see any improvement & cant get them to stop shipments and charges. Way too expensive! Dont order.
I was a very tired-looking 66-year-old facing hip replacement surgery who had not taken good care of her skin. I started using Idrotherapy just before my surgery, and after 5 weeks, I did notice that my face looked lighter and brighter and that on the whole, I did not appear so tired and drawn. This gift set would make the perfect stocking stuffer for women of any age and is a very affordable way for all women to give themselves a treat. Thank you!
They took 300 from
My credit card blaming me for not reading the fine print! The new loop hole for scammers like this to get rich while picking from your credit card! For products I didn't even order! They are thieves! How about making a real living! Karma will
Out! Stay away from these people and whatever it is they are trying to lure you in on to charge you further!
Products used:
I didn't even order this let alone agree to further payments they took 300.00 two days in a row!!! For what exactly!!!
I signed up for the trial promotion of the product, good thing they have this promo, so I can try first and see if it's gonna work for me. Lucky me! It worked and I love it. It lifts my the sagging skin in my face and in weeks I already seen the difference. The nice thing about this is I got to avail a discounted subscription. I highly recommend the product.
I dont see any improvement & cant get them to stop shipments and charges. Way too expensive! Dont order.
Products used:
Wrinkle reducer & Essence of Argon .... useless.
This product has completely changed the appearance of my under eyes and forehead. I have been applying it and my eyes look lifted and youthful. My forehead wrinkles have faded significantly. Love it! I will definitely order again.
I really love the IDROTHERAPY CREAM it makes my face smooth and clean. I look so FRESH! So love it! I will order again! So refreshing!
False advertising on Facebook sites, says free but then charged if you don't cancel within 16 days of purchase, not from the time it's delivered. Make sure to read the small print after adding your details if you do want to try this, I would have definitely cancelled as this product reacted badly with my skin. The customer service rep I spoke to was helpful so I gave more stars based on my experience with her.
Tip for consumers:
If the product hasn’t arrived within 16 days, cancel to avoid being charged, if you like it you can purchase it later.
Products used:
Skin care product called Idrotherapy and essence of Argan oil, purchased from Facebook site.
Hello Nadine,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA :(+ 1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK: (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Best,
Customer Support
This stuff is wonderful! I am genuinely impressed on how fast it improved my skin after few application. My skin feels flawless.
Hi Kimberly!
Thank you so much for this great feedback! Please share the good news with your family and friends!
I am a big fan of this cream, first i got it as a gift from my daughter in law. Ordered and asked for every 2 months shipments for almost a year now. Nice one.
I had been looking for a good serum for a while and decided to give this one a try. I was impressed from day 1. The first thing that stood out for me is that the journey has felt quite educational, in the sense that I've learned the right amount of product that you really need. As per the product itself, it is very refreshing, non-greasy, or shiny, and it fully absorbs into your skin. I don't feel like I need to wash my hands after applying it (which is sometimes the case with other products I've tried). I'm writing this review after one week of use.
This product is nice and very well made. It is very difficult to find such an effective product. Thank you and I found you. So for those looking for a good and effective product. Here it is.
Tip for consumers:
You will love this priduct .share with your friends .
Products used:
Idrotherapy cream
I purchased the product through face book and was offered subscription of which I didn't know I had to cancel in 15 days. The product didn't work for me, they debited my account I asked for cancellation they said that I should have read the policy. Very disappointed
Products used:
cream
Hello Aisha,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA :(+ 1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK: (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Best,
Customer Support
I am highly satisfied with the quality of the product. I don't need to use it too much because the absorption rate is very high, compared to other well-known brand name products in the present cosmetic market; it hydrates my skin and makes my skin firmer and much brighter. I even feel like my face is glowing.
Idro Therapy was a total disappointment. Despite the claims, it did nothing to improve my skin's hydration. I feel like I wasted my money on a product that had no effect whatsoever.
Hello Nick,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA :(+ 1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK: (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Best,
Customer Support
I have no idea I would use this product as much as I already have because of its positive result. When I started using this I am really doubtful if this going to work. I am really problematic about my wrinkles. But this product gives hope to me that I can still achieve the youthful looking skin that I always dream of.
Didn't receive free trial but was charged 151.00. Customer service chat lady said nobody forced me to get it. Like wow. Never received it and they took out 151.00 just pathetic
Products used:
None
They say you get a free trial - LOAD OF CRAP! I have received one order and within 10 days they charged me $150! I've cancelled my order & they told me that im not getting another delivery - so you end up paying $150 for the trial! As for the cream itself - go buy the $2.95 Sobelene cream at your supermarket!
When process the order for free trial for NZD 9.99 for shipping only. The direction on the website lead me to click continue because it says the order hasn't completed yet. I realized that something wrong, so stop the process. I quickly check my account. I paid NZD13.10 for use-argan oil and NZD12.24 for Fresh Oil which I didn't choose to order before.
Lucky me I don't spend much money for fake transaction.
Hello Lenny,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
Ok I've been using the cream for over a month now and absolutely no change! The company has charged my credit card 3x and I've tried calling and left on hold with only music playing. Don't be fooled!
Hi Christine,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
I am currently enjoying a lifetime discount of 70% and gets my supply with mascara every 3 months for only $29.99! I love this product, I am using this together with argan oil to lessen dryness of my skin while removing those fine lines, now i will not be afraid when i get older because I had the chance to lessen those wrinkles on my face
Buyer Beware of this company they are Scam artists. I wish I had read the reviews. DO NOT GIVE THEM YOUR CREDIT CARD you will regret ever doing business with them
Tip for consumers:
They are thieves please do not get conned by them. They are the worst kind of scammers. Today I lost my pension to them
Products used:
I ordered the Essence of Arian Oil for $7.99 with an email confirmation. They added the Idrotherapy Cream without me ordering it.
They sent a 2nd email that looked like the first which I didn’t continue reading but terms and conditions way at the bottom of the page. They know you won’t read it. Then they debited my account 2 weeks later $146.71 and $164.98. AUS$321.00
Supposedly a free trial but if you don't cancel, you are billed the full amount and the next shipment is on its way... the cost of the items is excessive. And I cannot say the product is that great. I already use Argan oil from a different company and not only is it good but it is reasonable with great offers. The fact that they make it impossible to access customer service is just part of their shoddy business principals. Stat away
I was really impressed with this product. My older sister said it had a good result when she used it, so I gave it a try. At first I tried the 14-day trial, and you should call the customer support before the trial ends, so that when you choose to continue using the product, they'll give you a big discount and a free gift. Isn't it amazing? It's a very good product with a gift, and they'll give you a big discount. I am pleased to use this to get younger skin and soft skin.
Tip for consumers:
call them for assistance ,you must not missed all the good offers
Products used:
Idrotherapy cream
Ordered a trial of this cream from a face book add and I didn't read the small print which obviously is my fault, so they have actually taken a second payment from my account because I was apparently supposed to advise them if not required, they have not sent anything else just charged me almost $50 extra on the trial price obviously I didn't read this other wise I wouldn't have even got the trial pack in the first place. I will never do that again :(
Hi Bonnie,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
We can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA :(+ 1) 954 906 9888
CA: (+1) 954 906 9888
UK: (+44) 1622 423931
SG: (+65) 31382261
HK: (+852)30016112
AU: (+61) 3 8657 4222
NZ: (+64) 9 884 0485
Best,
Customer Support