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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I was pondering weather or not to try the site, because of bad experiences in the past of slow sites and getting angry. ID.me was very easy and fast. I was completely happy with my experience
Quiero obtener la declaraciones del 19 y el 20 para saber cuántas cuotas tengo
It is a very easy and secure application. It is a very easy and secure application. It makes access to our accounts much easier and provides us with security.
.All directions are easy to follow...direct and to the point.
So easy and secure to use. Wish I had used it before now. Highly recommend it.
Un momento agradable atendida por una Profesional que en ningun momento me hizo sentir descriminada.
This is by far the most convenient way to get verified. Once you follow the instructions and provide the necessary credentials, the rest is a walk in the future. So go ahead and get verified! Great way to capitalize on military discounts as well. Just go to any store websites and link with their Military discount programs. (Lowe's, Reebok, etc)
Needed Veteran verification for cruise discount.
ID.ME was quick and easy. Highly recommend!
Enrollment was fast and easy. I was verified in less than a minute.
I groan every time I come across a service that requires I use ID.me. I usually have to take the selfie over and over; it's never quick and easy. This time I ended up in a loop that kept sending me back to the website homepage; I never completed the task for which I was visiting the site.
The phone wait takes well into forever - even when you are organized and have all your docs and know how to use your Smart Phone. The process itself isn't difficult but slow is a polite way to describe it. I sold a house and bought another one last year when I retired and downsized. All offers and closing docs were done with a smart phone (except a few sales docs that had to be notarized) and 100% of both transactions put together took less than half the time and were less confusing.
That said if you wait them out and actually get to the video chat, the person on the other end of the line is very clear and efficient and courteous.
The process took somehow longer, but I can vouch it is impossible or super hard to cheat this system.
Horrible, time consuming, incomprehensible. Needs much, much better directions. Shouldn't make assumptions.
Was lost 1st time and signed out. Went back bumbled through until surprised with success message… it requires complex navigation threw the site and my iphone…
It was easy thank you for all help I will do this again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members