ID.meReviews 36,382

Now that I'm verified and I'm not in my head anymore about getting my refund. No more excuses for me to be waiting on another refund

It will do what it's supposed to as long as the IRS has Current Contact Information on you. In most people's cases they have 10 year old phone #'s on file making the 2 step verification near impossible until you get ahold of the IRS (Never fast nor Simple) and Update them with Current contact info for yourself. Which is an ordeal in itself.

The experience is very nice and everything is for safety.I tell the another people take this experience

I have to re enter all my important information. I had to try and re enter current photography. Alot of extra work involv3

Multiple steps, confirmations, verifications, picture taking of front and back of license, submitting info, video confirmation,...too much.

Good job need time to get use to program What else do you want from me I really think some of these questions are really not helpful to my dession

Your 'on-line' tour of setting up an account is rejecting my documents with an address that differs from address the VA is using.

Nice to have it done Easy to setup Great and use friendly I will recommend to my friend and relatives to get this ID me.
Thanks

Very difficult if you're a stroke survivor.I read qestion but trying to handle DL front and back dropped twice then license had a glare getting it ro come thru with no glare and too far away. Close enough or farther away...

Waste of time adding a layer the apparently does nothing to help the user. I am a veteran and a retired IT career of 38 years. Thi is the poorest design when all it does is direct you the the same interface we had before. I dub it ID.me is a waste of time.

It took two tries and about 2 hours to complete the process. One of the most frustrating was pictures of Id were not accepted. There was no reason why we needed to retake some or why the final picture was accepted. Directions were not clear to me that a scanned copy and the physical copy of the documents were needed.

It was to much trouble trying to sign in. After I finally got signed in it would not let me order refills on my medication, I've got to call pharmacy.

My personal information was stolen by someone who I know. They used me as a dependent on their tax refund like they were taking care of me wich is 100% false. I just wanna thank id.me for getting to the bottom of it. This situation really could have messed my life up but the situation was all handled quickly and professionally, I was impressed thank u all once again.

No hiccups everything ran smoothly so I'm satisfied the person on the phone was very kind and helped me through the situation which such ease I'm thankful for her

I Don't have any experience as I was being assisted by an interpreter to do my video call, however I do have job working in a production services.

Nice n safety. I feel protected is my first time but I to feel serious n important activity from government. For me is correct this new process n very very important to money to people thank

Everything was very pleasant, I had very good service and everything was very easy, thank you very much.

The questionnaire was very patient with the entire process of the interview. After everything was processed I then had a choice of verification via phone call or video I chose a video thought that was faster and easier. Straight to the point.

A new way to store your information, a new form of a file cabinet, but away from home and away from the office.

Pleasant and extremely satisfied using ID.me. I'm Deaf/hearing impaired. Agent got an approval to chat with me. I don't need to wait for ID.me TTY. I can communicate with him by chat messages back and forth in the video.