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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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So I won't lie it took me some time to do everything but it was worth the wait. The video call doesn't take long and then as soon as some cam.get into ssa.gov.
As previously explained... Quick Access to a variety of gov veterans benefits. MyhealtyVet, VA loan info, etc.
Great service thank you for the help with identifying that it was actually me who filed my taxes and not someone else
Great help, quick verification and no long hold or wait time. If you are looking to get verified quickly ID.me is definitely going to be your best choice without having a long wait time
Having a US Government internet login account is a good idea to be secure and usable over different agencies.
Acceptable,understanding and easy-to-use.I had no problem in completing this process I hope everything will be private as written.
Fast simple no problems fast simple and accurate very explicit instructions to transfer of data from my phone to you was very quick
I got done in a matter of minutes, not days or weeks
I was going through a very stressful situation due to tax identity theft. And was actually procrastinating the id-me log-in process. I don't have a computer and do everything on my android and/ or tablet sometimes having to use both simultaneously. UGG! Also I absolutely 'despise taking selfies, which was part of the process. Anyways the whole process was kinda cool and really quick and easy. I totally stressed over nothing.
I thought IDme was against me. During my first encounter with IDme my ID could not be scanned after two hours of effort. I was a.pissed consumer. My cell phone was a little dated so I used Chromebook. Now I am able to use IDme.simply at an array of agencies. I am extremely satisfied.
Easy to use and safe. Fast and through. Not to much problems or Hassell. Easy service once you get passed some stuff that is hard to get passed.
Invasive questions collected by possibly unsafe website, and the time and effort were a waste since I couldn't get to my records
Way too complicated and the Ai system they use is not capable of performing its function. Good luck trying to get the system to recognize satisfactory photos.
Not interested in hashing out the problem again. This is a government requirement in order to speak to the government on line.
I used ID.me to do some business with the IRS but the process was so fast and easy that now I'm assuming it was probably a Chinese or African scam and my identity will be stolen. The Federal government would never make anything this easy
Es la mejor experiencia solo hay que tener pasiencia para hacer todo bien y no tengas problemas en futoros
Time consuming witbhout a positive result in NJ; and now am asked to make my review longer - talk about time consuming!
I had a hard time verifying myself. There has to be an easier way. Some people are not very computer smart.
Id.me did a great job!
I was able to be verified within several minutes and got my task done with IRS.
Thanks!
It was unsatisfactory I tried multiple times it turned me down every time and I know for a fact I did everything right
It was fairly easy to navigate this process. I will encourage others to do the ID me. I'm old and most internet sites are difficult for me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members