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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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My experience was good I had to go through alot of stuff including my paperwork and I was able to get my id pin it was really important for me to get that.
I'd me this is the good idea for make a I'd number and other things
Enjoyable, l was happy it wasn't complicated or difficult to do. I thought I would have to go to the ssi administration office to register.
Was fast and easy. Very friendly. Wish I would have done this earlier. No standing in line was the best. Wish I could've done my Med cal though here
Very cool and easy and awesome and fun and hell yeah brother
If anyone else has used this service, I really shouldn't have to say anything. 2-3 days talking to Roy the Robot just to update my phone number. Really?
Every time you hit the back view arrow, you have to go back and sign in again each time probably doing something wrong would be nice to view the next file without having to go back and sign in again
No comment on this subject than I didn't have any choice in whether I used it or not.
I use ID me for the Social Security (insecurity) now. Works great for that.
It is a reliable, secure and very important application
It was very easy to use this service I would recommend this service to anyone
It was very good and. Very happy about doing this live chat everything was good and I think you'll very much
Everything went very well and thankyou for the great service
Initially, not bad, but my UPS store close by, kiosk was down, I didn't have a smart phone, not everyone does, then had to drive all over town to find the only other UPS store to have one. Then when I tried to access my VA files to check on my Meds, the instructions weren't as clear so I had to play around with my computer until I "accidently" found my way to my files, an hour later. You can't just go through the documentation uploads, then log on, there is more, but you need to read the "fine" print MFA? Anyway, I still had a hard time looking up my medications, sending a note to my Physician Asst. Because, it wasn't just about a new way of logging on, for security, they changed everying (VA) within the system itself. (The look). So if you are using ID. Me for anything else, they may be good at security, I will have to wait on that, and see what happens, but I was happy the way the VA did it before.
Videollamada efectiva pero aún no puedo acceder a IRS para mà Reintegro
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