Overview
ID.me has a rating of 4.2 stars from 29,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
I like my experience with iD.me because i can do some things what i need
The lady was very nice on the video call. It went very smooth and easy
My experience is healthy and beneficial and I understand more than I expected from this
It was very good and to the point. No extra no less. Enjoyed using it.
Good job that was so easy! I'm happy i can do it that I needed
No option to speak with a live person leaving with many questions and no resolve.
My experience was great dealing with the agent. She was to the point and on key.
Kept asking me for documents over and over with no luck
Very hard to verify, tried over 6 times, submitted my documents several times, and still would ask me again to submit documents every time I started to sign in, with no luck.
When i would get stuck i would write one of the tax experts and the problem was solved
You got the best to deal with I love id me I refer you all to my friends
I can only tell you that I am very pleased that you helped me do a good job.
It sucks trying to find exactly what I need.
Id rather not have to deal with it.
I was skeptical about using the ID.me at first, but once I got into it, it was very interesting
Great experience, quick and professional. The background and person appeared legitimate
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members