ID.meReviews 31,272

Are these people stealing IDs from innocent veterans who are trying to get services? I've uploaded every possible ID available for me to choose and even tried to answer "security questions" and they can't verify me. I've lived at the same place for over 11 years. I've had the same phone number for 4-5 years. This is ridiculous. This process is ridiculous.

Without being able to talk to somebody this app is absolutely worthless. It's been 5 days in my account still isn't unlocked cleaning up somebody was trying to open up unemployment in my name but in fact it's a delay tactic being used so they don't have to pay you I'm going to see them for a conspiracy to commit fraud

My review for I'd.me is, 1st of all, not user friendly, after they lure you to upload all your picture ids and your selfie, they stop responding or letting you know what's going on! I feel betrayed, and worry that what they gonna do with my profile and personal informations. At 1time I tried to sign back in, they said my email address and password were incorrect which is not so! Not a trustworthy site!

This is my 4th or 5th try at verifying my identity for unemployment benefits. Still can't get verified. If this is what society is coming to, then I want no part of it.
I have had no problems verifying my identity doing a criminal background check every year for my job using the same documents ID me requests you to upload. What a bunch of BS. They don't reply to support emails, can't reach a real person (even though their website says 24/7 support). What a joke!
Anyone want to consider a Class-Action Lawsuit?

I cant get a response from this company in a week now snd they are holding up my only income. I have uploaded everything they asked for at least 10 times

Applied for unemployment and had to do this ID.Me... I have had nothing but problems with them. Uploaded so many photos and the wait time is horrendous. I have had to reapply for unemployment 3 times now and am sick of this stupid app. My taxes were so much easier then this BS. This needs to change, This is not working out.

If I could give this site no stars I would. Does anyone even work there. Phone number doesn't work emails don't work. I'm on my 11th day of a 3day process. SMH.

Worst exp ever spent two weeks and countless emails and never got verified this is just a way for unemployment to keep peoples money what a nightmare dont even bother 17 hrs so far the y rejected notorized state issued birth cert saying a parent name has to be on it no im adopted ward of the state what a joke

I hope there is a class action lawsuit against these shills. They also steal your private data and sell it to advertisers, etc. I'm sure their servers have very little security - I don't trust them with my data, but unfortunately I can't even delete my account.

ID.me suspended my account for filing unemployment in two separate states. That's because my previous employer was not located in the state that I live. So, after my state unemployment agency denied my claim and told me to file in my previous employers state, I tried too. ID.ME suspended my account for trying to file in two separate states. Isn't ID.me just suppose to verify identity? How do they have the option to detect unemployment fraud? The customer service is almost non existent at this company. So now I have to deal with their BS and the unemployment BS at the same time. THANKS!

GDOL this is the worst system you could have partner with just taking money like the scammers. I been verified and money still havent been released. That support is a joke they got a message they send everyone with out even looking at the problem. Ppl losing homes and its breaking up family in this crisis we are in. No one seems to care.

Great concept, terrible execution. Terrible software that rarely works. You get half answered questions if you ever get in contact with customer support.

Its been 5 days that these people keep rejecting my documents and blocking me to file a claim, i feel the reason for having a super inefficient and substandard company that rejects everything because they are unable to read them and have no idea how to magnify the attachments so they can see what people send them is to delay people or completely blocki them to file a claim as a way to recover the billions they gave away to scammers, homeless and can recyclers.
id.me is a perfect company to operate in a 3rd world country mainly due to theirlack of knowledge to seperate mission to block and prevent people from reaching out to edd. After threatening them with lawsuite they verified my identity but still blocked me from filing a claim. These clawns need to be liquidated or deported to afghanistan

Suppose to use this damn site to verify my ID so I get my unemployment money. This after DES suspended my account in December with no warning. Three months later they finally tell me it's because I need to go to IDme and then "everything will be fine". You go to this site and all links are to it's shopping site, support (no phone number) or sales!

They have a nearly useless "tutorial" video. The video says you will get a link in your email. Nope. Just got a general confirmation you have an account with IDme email. So I sent a message for them to contact me to guide me through there user unfriendly site. (No phone number at all to call).

Meanwhile, while I wait for SOMEONE to tell me how the hell to verify my ID like I was TOLD TO DO, I have not been able to pay my bills since December!

This shows how $#*!ed up our government is. The people who need help are left out in the ditch while pencil pushers make policy and expect us to solute and fallow and some how survive while they force millions of people to fallow their ever changing rules. While they have only a fraction of the needed people to do the job forcing millions to wait for months for a resolution!

Can we sue the government? Sign me up!

I'd give them NEGATIVE 100 stars if I could! I did EVERYTHING they required & it kept saying they couldn't verify my identity - without indicating what specifically was causing a problem - maybe my photos of my documents weren't clear enough or there was a problem with my name or whatever else - but THERE WAS NO WAY TO KNOW! I'M NOT A PSYCHIC! So I waited hours for a referee only for the site to tell me they couldn't verify me & to follow their instructions - WHICH I ALREADY DID! Are there actual "referees" to speak with? So I sent them a very detailed message explaining what had happened & they replied with the same b. S. about reading & following their instructions - which I already did! DUH! I'm getting NOWHERE with these clowns, I haven't received any UIB money since late Dec., & my 30 days to verify my identity are almost up. I DON'T KNOW WHAT TO DO ANYMORE! Judging by all these reviews, there's probably many thousands of people in the same boat - AND WE'RE ALL SINKING! ID.me IS A VERY SICK JOKE!

This company is junk no good for nothing other than wasting your time and pulling your hair out. The whole scam is a complete joke. I believe they are the ones commiting the fraud myself...
Lets get rid of id.me they SUCK BAD

If you are like me you have to verify your identity with ID.me for Edd benefits. I have waited more then a month to get verified. I still have never talked to an actual human, and my patients is honestly running thin. I wrote a support ticket and they sent me some "urgent verification" email. For everyone who sees this that urgent verification Is a scam to get you not to verify. Ive waited over 3 weeks since I emailed it and I still haven't gotten a response. Overall horrible website and I hope the CEO loses his job and goes broke.

This is the most ridiculous sight I've ever been on it's like it came out of somebody's basement and we're supposed to trust this to verify our identity all you guys are concerned about is trying to sell stuff to people why are you even trying to sell stuff on there there shouldn't be anything to do with discounts and shop here and shop here and that that's the first thing you see that's the first question on your list of options that's ridiculous it shouldn't be a Spam site you're supposed to be safe guarding our identities what a joke you can't all it does is lead You in big circles and you never get anything done and then it says there's 24/7 support where cuz there's not even a link to click for that it's a joke shame on you

I had to use ID.me to verify who I was thru unemployment. It has been over a month since my last unemployment payment which means most of my Bill's are past due. What does my bill being late have to do with my identity? Also had a hard time getting verified because of my pre-paid electric account they where turning that away because I dont get a bill sent to me instead I went to the electric company and had them print out something to prove I had an account which happened to be an account ledger they said the dont accept account ledgers WTF wrong with these people. They need to train their employees better on behalf of what is accepted and what is not.