ID.me
Overview
ID.me has a rating of 4.2 stars from 29,028 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
service
1,349
value
1,099
shipping
603
returns
593
quality
1,080
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How would you rate ID.me?
Florida 1 review 0 helpful votes
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No title
March 10, 2025
Not gonna do it. Having a lot of trouble just submitting this thing.
Date of experience: February 28, 2025
Florida 1 review 0 helpful votes
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Security
March 12, 2025
Extraordinary system for obtaining information on taxes!
Date of experience: March 2, 2025
California 1 review 0 helpful votes
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ID.me - What an experience!
April 1, 2025
It's a challenging experience. Must have some patience.
Date of experience: March 22, 2025
Massachusetts 1 review 0 helpful votes
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Easier than others
March 11, 2025
Getting set up on ID.me was far easier than my several failed attempts at the others.
Date of experience: March 1, 2025
North Carolina 1 review 0 helpful votes
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No stars for crappy customer service
April 3, 2025
Ha I cannot get benefits because the state if Virginia was stupid enough to give you a contract
Date of experience: March 24, 2025
Illinois 1 review 0 helpful votes
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Experience with ID.me
April 1, 2025
It took me from 2022 to complete because I didn't have a proper phone.
Date of experience: March 22, 2025
Idaho 1 review 0 helpful votes
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If you're unfamiliar with ID.me
April 1, 2025
We're not familiar with the ID.me process you will need assistance how.
Date of experience: March 22, 2025
Alabama 1 review 0 helpful votes
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New Experts
April 1, 2025
Very satisfied would be able to do it when ever needed
Date of experience: March 22, 2025
Connecticut 1 review 0 helpful votes
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Best
April 2, 2025
Very good at all they do. Verified my ID with no difficulties
Date of experience: March 23, 2025
North Carolina 1 review 0 helpful votes
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ID SECURITY
April 1, 2025
It's like going to the bank and being left alone with your personal safety deposit box.
Date of experience: March 22, 2025
Washington 1 review 0 helpful votes
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EXTREMELY DISHONEST
March 31, 2025
It shows an outline during video confirmation while recording and storing everything.
Date of experience: March 21, 2025
Arizona 1 review 0 helpful votes
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Unhappy
March 31, 2025
Not a fan. Mostly unhappy with ssi. Still cannot fill out an application for disability
Date of experience: March 21, 2025
Ohio 1 review 0 helpful votes
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QUALITY SERVICE
April 2, 2025
Well informed instructions.on how the process works.giving yo
Date of experience: March 23, 2025
New York 1 review 0 helpful votes
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IRS verification video call
April 1, 2025
Im very satisfied with the agent who perform our video call and communication:
Date of experience: March 22, 2025
Hawaii 1 review 0 helpful votes
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Ip pin and my 2024 tax refund
April 2, 2025
It was my first time and it's really challenging but I have the best experience ever.
Date of experience: March 23, 2025
Mississippi 1 review 0 helpful votes
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Great
April 2, 2025
Great Service,helped with all the information I needed.
Date of experience: March 23, 2025
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- Visit Website
- McLean, Virginia, United States
- Edit business info
Business History
Identity touches all sectors of the economy. But revealing the information that identifies us can be risky. At ID.me, we’ve changed this paradigm.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
Jessica D.
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