Ibotta

Love this app just started using it and already gain$106 dollars. I really recommend this app don't be afraid I was scared at first but it proved me wrong I have told friends about it and some have downloaded it as well give it a try u won't be disappointed.

I enjoy the app but sometimes the bar code scans are inaccurate, most often with the "any brand" items. Most recently, I bought 2 trays of porkchops anticipating to be able to earn a few cents for them, but the scan repeatedly gave me a "does not match" error. I wish there was a way to provide immediate feedback, but even when I clicked the "reconsider" button, I still received the "doesn't match" error. I would like to be able to take a picture of the item rather than just the arcade to get reconsiderations. I'm not sure how to get customer support

Had issue with a rebate due to the cashier scanned a product twice on my receipt causing me to go to customer service counter to get money back for the second scan. Therefore it made it look like I returned the item totally. So I had to have assistance to get the actual product that was eligible for rebate to process. I was assisted in a quick and professional manner. I appreciate Ibotta and the service I received from those who took care of my issue. Thank you!

Hello there,

I'm writing to bring to your attention a few recent issues I've encountered with the Ibotta app.

Firstly, I made several purchases through QVC and activated the 12% savings offer via Ibotta. However, I did not receive the expected savings in my account.

Lastly, I encountered a limitation while redeeming a savings offer at Walmart. The offer allowed for only five qualified items per receipt. While I received the savings for my first receipt, the second receipt was not credited despite there being no daily limit specified. I have already reported this issue through the app, but I have not yet received a response.
I must emphasize that I have been a loyal user of Ibotta for quite some time and have generally had positive experiences. However, these recent issues have caused some disappointment.
I understand that technical difficulties can arise, and I appreciate the information you provided regarding the QVC savings issue. It is reassuring to know that your team is working to resolve these problems.

As a business owner myself, I believe that constructive feedback is essential for continuous improvement. Therefore, I am sharing my experiences with the hope that you can address these issues and maintain the positive experiences of your users in this competitive market.
I look forward to a resolution and continued positive experiences with Ibotta.

All you do is look in the app for the deals, go shopping like we all have to do anyway, scan your receipt and you get money back! I have saved up enough money in this app this past year that I can buy a new laptop and a printer! So awesome

I absolutely love, love, love Ibotta! I've been using it for a year and have cashed out over $300.00. I love the bonuses they add because it really helps to get up to the 20.00 very quickly. Just this past week I've already cashed out over $40.00 and an extra 10.00 for referring a friend. Thank you Ibotta!

I submitted a receipt that had up to 5 redemptions, but it only recognized 1 item. I reached out to support on Sunday (day of purchase) and the problem was fixed the next day! I appreciate the quick responses and resolution to the issue!

I was hesitant when a friend initially told me about Ibotta - until she showed me the money I could get back from my receipts. She walked me through the process; how to take pictures of my receipts and then how I could actually get my rewards and even bonus's! I love looking through all the products in the evening and making out my grocery list! Another feature I love is that I can scan the QR codes for products to make sure I'll get rewards before I purchase. I have since referred friends and relatives who were initially also skeptical but now we are all addicted! DO IT!

Amazing customer service, even when I've made a mistake, never have they made me feel as if I'm a nincompoop! Endless products and stores, easy to maneuver and instant payout over $20. I just hit $2500 club. Ibotta sure helped stretch the dollar this year. Forever grateful.

Ibotta is a huge waste of time. I'd rate their customer service if it existed but it's impossible to get any response from an actual person. Barcodes never scan or are readable, and when they actually do…. The item comes up missing the next day. Huge waste, I have found way better apps that actually work.