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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I enjoy using Ibotta because it has saved me so much money since I first started using the app. Especially during inflation times when every penny counts. I earn money on items I am already buying. Ibotta is life changing and will never stop using it.
Fácil de usar y reembolsos super super rápido. Muy agradecida. Y feliz 😀. No te arrepentirás de usar esta app la recomiendo al 100%
I enjoy using Ibotta as my Christmas savings account. I match offers to items I would normally buy and bank the cash back till I am Christmas shopping. Recently they have made it easier to use at places like CVS and seem to offer more offers on items I actually buy. It is a tad time consuming and I wish there was a way to sort through items quicker but otherwise it's an extremely valuable tool for my family's finances!
The app is easy to use however the products that are being offered are not as good as they used to be.
Desearía que incluyeran más alimentos y artículos del hogar
First of all every time I have a problem using my Ibotta app, customer service always gets back with me promptly. This time I needed them because for some reason my receipt will not scan and most of the time I can use the TCP number but for some reason this time it wouldn't take that either and I knew I had about $22 sitting there that I wanted! I wrote in and first thing in the morning someone responded to me asked me for a little more information which I provided and 10 minutes later my issue is solved my money was credited to me and all was well!
These people know what they're doing they're great at it and they're always polite and as helpful as they can possibly be and it's greatly appreciated. I personally come from a customer service background 30 years in retail management so I have high expectations when it comes to customer service and a Ibotta reps have always exceeded those expectations.
Frequently, I will buy the full quantity of items for a deal. 99% of the time, even though I scan each item to make sure it qualifies, and I submit the receipt with all of the items scanned/shown, I only get credit for one item. It's a buggy app.
I should have gotten additional cash back for: (2) tastykake = $.45
This happens more than it should with a linked store card.
Hi Diana! Thanks for your feedback! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
It would be nice if the items changed around. Seems it's always the same stuff
Everyone who shops should have this app. It is easy to use, tracks your cash back immediately, and even alerts me if I purchased something but did not add it myself. I even set a goal before using the cashback for a special purchase, for example.
You earning add up very quickly.
Ibotta has a lot of the Name Brand items I usually buy.
Wonderful cash back/ very helpful for me being full time housewives. Thank you
It's hard to score points when you have to go back and use the QC code. After you have put your groceries away, you don't want to have to go and find the right merchandise.
Hi Melody! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
I don't like the fact that I have to buy what's listed. I don't shop that way. I like being able to scan my receipt and have the app find the products that match their listed products for me and then apply the credits. 👎 to time consuming.
Hi Jodi! Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you and have a great day!
Ibotta is so easy to use and helps me try new things, while also getting cash back. I love trying to complete bonuses, and the $ transfer is so easy. I always encourage my friends to use the app
Ibotta is a great supplemental tool for our family! We get cash back on stuff we're buying anyways. Ibotta also makes it more likely for our home to buy name brand when the cash back evens out towards the generic price. We also use ibotta when it comes to trying things we typically wouldn't consider spending the money on because newer items tend to have a higher value cask back offer.
I love looking at ibotta I know Ivan get cash back.I look forward to my saving. Thank you.
Bought 5 got credit only for 4 it happened a couple off times that ibotta only gives me credit for some items and not for all of my purchases
Hello Xochitl! Thank you for your feedback. I reviewed your account and it appears we were able to credit you the missing missing cash back via your help desk ticket on 2/23.
Thanks again, have a great day!
I'm very excited to get money back when the items bought is on Ibotta!
Overall, I've been fairly satisfied with Ibotta and my earnings through grocery, various retailers and restaurants. However, I don't understand why there are hundreds of offers available across many stores/retailers, such as Meijer, Kroger, Walmart, etc., but those same offers are not available for BJ's Wholesale Club—you only offer a handful, and I've noticed it's never for products like paper towels, toilet paper or laundry detergents—why is that?! I wish someone would look into that… needs to change!
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.
Hello Robyn! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!