Overview
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Love this app. You receive reimbursement fast and it is so easy to use!
Best response time. Gave positive correction to issue. Very helpful.
So far so good /// I just like it/// and I continue work with Ibotta/// I make my first 22 dollars and I was happy ///
The drinks were cold for the 4 th of July got blue vodka. Bought 4 bottles of them. Love the taste.
This Application refunded more Thani paid two times after getting a discount from ShopRite I won Turkey
Fun and lucrative! They have a wide variety of products that earn you cash back! My favorite app!
Muy pocas veces he tenido problemas con la aplicación de ibotta pero cuando me ha pasado he tenido muy buenas experiencias con customers service de ibotta ellos te contestan inmediatamente en ese mismo día o al otro ellos tienen solucionado tu problema 10/10 Gracias por siempre ayudarnos 🙏🏼
Siempre me ayudan y resuelven los problemas, conclusion... ACREDITAN Lo que auno le hace falta! Ojalá sigan así y siempre pongan bonos buenos y no elevan tanto a la cantidad de compras,, GRACIAS 🙂 BENDICIONES PARA TODOS!
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Me gusta mucho la aplicación, siempre me da los reembolso por las ofertas vigentes, muchas gracias Ibotta, 👍
Es fácil de usar me encantan las recompensas y lo mejor que ponen productos que uso diario me encanta
Me faltó cash back en mi última compra solo me regreso el reembolso de un Scott y yo compré 2 me prodigan ayudar por favor
Muy buena, me contestaron rapidamente, y me solucionaron el problema, thank you
He hecho varias compras en temu, según la aplicación me dan 20 % pero al momento de ver mos ganancias solo me depositaron 1.12 dólar.
Thank you for providing your feedback! We are sorry to hear that, and we are happy to investigate. We've reached out to you directly to address the issue. Please check for the response on your Help Desk ticket. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Walter! Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you and have a great day!