The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Coupons easy to use at all stores. Excellent quality of products.
Great app, easy to use & enjoy cash back on things I was going yo purchase anyway!
Rebates are posted. Fast!
Usually run concurrent with weekly store ads & more.
Love this app'n
Easy cash back. Ibotta is the only app that I use.
Obviously if you add the cash back ibotta owes me money for hyvee purchase. The cash back is 7.55
Always great to save I have been saving with ibotta for over 3 years
I use the money I earn to get a card to purchase ink for my printer.
Thank you for your quick service and care! I'm so grateful.
I love getting cash back! I really like the experience.
Have ibotta attached to my cvs card, so the savings came to my account automatically
I really love this app! Very easy to use and you can save a lot with it!
As you can see on the receipt, I bought 4 coffee mate. Pls send me the.50
Very easy to use and everything got resolved quick
Fast responses and received great customer service today!
It was quick and satisfactory. Thank you guys you are awesome
I like ibotta I haven't redeemed yet but hoping I will soon
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.