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Ibotta

Overview

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,373
value
487
shipping
179
returns
185
quality
363
This company responds to reviews on average within 2 days
How would you rate Ibotta?
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Georgia
1 review
0 helpful votes
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Easy to use
April 5, 2024

Coupons easy to use at all stores. Excellent quality of products.

Date of experience: March 26, 2024
Texas
1 review
0 helpful votes
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Money!
April 4, 2024

Great app, easy to use & enjoy cash back on things I was going yo purchase anyway!

Date of experience: March 25, 2024
Georgia
1 review
0 helpful votes
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Great money saver
April 4, 2024

Rebates are posted. Fast!
Usually run concurrent with weekly store ads & more.
Love this app'n

Date of experience: March 25, 2024
North Carolina
1 review
0 helpful votes
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Fast cash back.
April 4, 2024

Easy cash back. Ibotta is the only app that I use.

Date of experience: March 25, 2024
New Jersey
1 review
0 helpful votes
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Missing cashback
March 22, 2024

Obviously if you add the cash back ibotta owes me money for hyvee purchase. The cash back is 7.55

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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Love using Ibota
April 3, 2024

Always great to save I have been saving with ibotta for over 3 years

Date of experience: March 24, 2024
North Carolina
1 review
0 helpful votes
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Great way to earn money.
March 17, 2024

I use the money I earn to get a card to purchase ink for my printer.

Date of experience: March 7, 2024
Arkansas
1 review
0 helpful votes
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Quick Service
April 1, 2024

Thank you for your quick service and care! I'm so grateful.

Date of experience: March 22, 2024
Florida
1 review
0 helpful votes
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Rebate
March 31, 2024

Quick reply service, and problem solved.
Thank you so much

Date of experience: March 21, 2024
Kentucky
1 review
0 helpful votes
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It's helpful
March 22, 2024

I love getting cash back! I really like the experience.

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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Easy free money
March 19, 2024

Have ibotta attached to my cvs card, so the savings came to my account automatically

Date of experience: March 9, 2024
Georgia
1 review
0 helpful votes
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Excellent customer service!
March 31, 2024
Updated review

I really love this app! Very easy to use and you can save a lot with it!

Date of experience: March 21, 2024

Hello
March 30, 2024
Previous review

Thank you so much the issue was successfully taken care of it.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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Always missing a cash reward
March 30, 2024

As you can see on the receipt, I bought 4 coffee mate. Pls send me the.50

Date of experience: March 20, 2024
Texas
1 review
0 helpful votes
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Excellent
March 29, 2024

This is the best thing for me thank you very much.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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Very helpful
March 29, 2024

Very easy to use and everything got resolved quick

Date of experience: March 19, 2024
Kansas
1 review
0 helpful votes
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Great
March 29, 2024

Awesome customer service and very helpful from start to finish

Date of experience: March 19, 2024
Missouri
1 review
0 helpful votes
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Great customer service
March 28, 2024

Fast responses and received great customer service today!

Date of experience: March 18, 2024
South Carolina
1 review
0 helpful votes
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Quick and good
March 12, 2024

It was quick and satisfactory. Thank you guys you are awesome

Date of experience: March 2, 2024
Texas
1 review
0 helpful votes
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Can't wait to redeem
March 24, 2024

I like ibotta I haven't redeemed yet but hoping I will soon

Date of experience: March 14, 2024
Missouri
1 review
0 helpful votes
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Fantastic
March 16, 2024

Love the ease of use. Love that the app is always changing and getting better.

Date of experience: March 6, 2024