Overview
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Easy app to load or fetch money, while shopping for goods.
You charge money where other similar apps let you make money and you guys have us do more work.
I seem to fight for almost every penny I earn. I have to contest so much.
Hi Donna! We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!
Shops are easy to scan and show which bar codes match. That is awesome 😎
People have to look over the submissions better so I don't have keep resubmitting them.
Hello Jane! Thank you for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
Hannaford purchase. Only picked up 3 boxes when I bought now
Great customer service when I needed help with a missing rebate.
Always good customer service. Issues resolved in a timely manner with professionalism.
This has become my favorite rebate app! Try it, you won't be sorry.
Very efficient friendly customer service. They get back to you quickly.
It was solved in seconds. Thank you Jan and Ibotta.
Thank you Ibotta, it's been a huge help to my family what I make here through bonuses and cash backs.
Never had a real problem with anything. When I did it was fixed right away.
I like using ibotta I never had any issue doing my purchases
Love how this works since I think I have it figured out.
Hi Barbara! We’re thrilled to hear about your positive experience! Thank you for taking the time to share your feedback
So easy to use at Walmart,cvs and target and the another stores.
Hello Vianey! Thanks for taking the time to leave a review! Your feedback is greatly appreciated and helps us to improve our services.
Ibotta app is easy to use. Great deals. Helpful emails.
Great customer service! Lets me know if I missed any cash back offers. Thank you very much!
Thank you for your help with my issue. Highly satisfied.
Mary I was fast on helping me with my issue! I'm very pleased! 🙂
Been using ibotta for few years now and I love making a little extra money on the side.
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- Denver, CO
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Your input is valuable to us as we continuously strive to improve our services.