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Ibotta

Overview

Ibotta has a rating of 4.2 stars from 4,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.

service
1,334
value
484
shipping
178
returns
184
quality
359
This company responds to reviews on average within 3 days
How would you rate Ibotta?
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Pennsylvania
1 review
0 helpful votes
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Money saver
March 15, 2024

You charged me for not using my account when I have been using my account.

Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2024
Michigan
1 review
0 helpful votes
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Awesome
March 13, 2024

Your service is great. Turnaround time is the best.

Date of experience: March 3, 2024
Georgia
1 review
0 helpful votes
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Extra reward
March 16, 2024

Was found after submitting order nice to get money back

Date of experience: March 6, 2024
Tennessee
1 review
0 helpful votes
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Loving Ibotta!
March 16, 2024

It's still a little for me to figure out but I'm saving money using Ibotta! I love it!

Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2024
Florida
2 reviews
4 helpful votes
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I have had issues but they have been fixed.
It takes some time but they try to work with you.

Date of experience: February 24, 2024
Illinois
1 review
0 helpful votes
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Customer service rocks!
March 15, 2024

Customer service replies are super fast and helpful!

Date of experience: March 5, 2024
Texas
2 reviews
0 helpful votes
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Awesome 👌
March 12, 2024

Even when I forget to check cash back, you notify me to check my receipt for cash back! Thank you 😊

Date of experience: March 2, 2024
California
1 review
0 helpful votes
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I love Ibotta
March 15, 2024

Always wonderful, hardly any issue. Great
Thank you

Date of experience: March 5, 2024
Florida
1 review
0 helpful votes
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So easy. Just click on the items you buy, take a picture of your receipt and get money back

Date of experience: March 3, 2024
Pennsylvania
1 review
0 helpful votes
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Thumbs up
March 13, 2024

Thumbs up positive. User friendly. Having success ful experience

Date of experience: March 3, 2024
Ibotta C. Ibotta Rep
over a year old

Hi Mary! We’re thrilled to hear about your positive experience! Thank you for taking the time to share your feedback.

Kentucky
1 review
0 helpful votes
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I love Ibotta been with them many years
March 13, 2024

It was very fast to get back with me and fix it.Thanks

Date of experience: March 3, 2024
New York
1 review
0 helpful votes
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Issues with the cash back
March 12, 2024

Issues with the cash back. Always issues with the Target receipt.

Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2024
Florida
3 reviews
0 helpful votes
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Ibotta is great
February 23, 2024

I love getting cash back on products I am buying, anyway

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Ibota review
March 5, 2024

When scrolling through the digital offering, why are the same items repeated over and over?

Date of experience: February 24, 2024
Ibotta C. Ibotta Rep
over a year old

Hi Chris! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!

Florida
1 review
0 helpful votes
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Greatest All Time Rebates
March 11, 2024

Easy to use and best rebates ever on a large selection of brands.

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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Happy-go-lucky
March 10, 2024

Very easy to use and customer service will help with any issues thank a lot

Date of experience: February 29, 2024
Florida
1 review
0 helpful votes
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This app is awesome you save
March 9, 2024

Hundred percent on board i'm happy with it it's easy and fun

Date of experience: February 28, 2024
South Carolina
1 review
0 helpful votes
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Ibotta found an item I purchased but did not claim. Great customer service.

Date of experience: February 26, 2024
Ibotta C. Ibotta Rep
12 months ago

We're thrilled to hear about your positive experience! Thank you for taking the time to share your feedback.

Texas
1 review
0 helpful votes
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Saving Money the Ibotta Way!
February 26, 2024

You earning add up very quickly.
Ibotta has a lot of the Name Brand items I usually buy.

Date of experience: February 25, 2024
California
1 review
0 helpful votes
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Amazing apps
February 26, 2024

Wonderful cash back/ very helpful for me being full time housewives. Thank you

Date of experience: February 25, 2024