Ibotta

I misread my receipt and thought I was missing cash back, so I contacted the Ibotta team to get it cleared up. Come to find out I was mistaken and did not earn the second redemption. So I sent an email apologizing for the mix up. Well they credited me the redemption anyway and when I straight up told him I didn't earn it, he (Gerald) told me to keep it anyway. I have earned over $900 using Ibotta and I'll never stop. Thank you for this app and thank you Gerald for your kindness.

About every 4-5 time I send in a receipt, at least one item"canny be found ". When clearly it is in the receipt and I have the item to scan. Of course it is always a larger dollar amount that won't work and it's difficult to communicate with you directly to correct the issue.

I have been a member of Ibotta for a few years now. My experience with it has always been positive, and I appreciate the benefits and ease of use. On a recent transaction, several items were missing from a pickup grocery order. At first I was annoyed and figured it was a lost cause based on my similar experience with another app. Finally I decided I would just send in a help request knowing it would probably be rejected. Not only was the process easy, I was pleasantly surprised to get an email response that same night. My cash back was added to my account just as quickly. Thank you Ibotta for the super quick resolution!

I had 2 transactions on the same day, for the same store. I mistakenly entered all the information for only 1 receipt. Ibotta associates Gerald and Brenda F. Were professional and courteous. They sorted out my complex issue regarding 2 receipts. In my opinion, the issue was very complex, however, these two clever associates quickly understood my concern and quickly resolved the issue. Results were clear and concise. I was very appreciative of their help!

I thought I was missing cash back. I asked for help and within hours had a response. I figured it would take days because no one would really care. They were very helpful and checked my recipt again. I am always skeptical of these sites but so far this one has been amazing

With Walmart & Ibotta, I was able to do a curbside order for family in another state. They received a snack plus a dinner & dessert for later that evening. My granddaughters also each received a weighted stuffed animal!

I submitted a request for a rebate that said any retail of it would not come off of the receipt from the store. I purchased the item in less than 24 hours. My rebate was approved. Thank you so much. I have saved so much money with iBotta it helped us with our budget.

Thanks so much for rectifying a disappointing experience. Brings back my joy for Ibotta. Attempted to submit a receipt three days after purchase but one item wouldn't scan even though I checked all of the parameters. Since it was after midnight, I decided to wait and try again later that day. When I scanned my receipt that night, the one problem item and two others from the same candy manufacturer had vanished from my gallery. I reluctantly submitted what I could, hoping I could get a fix. The Ibotta Care team came through for me, fixing $4.00 of rebates and a related Bonus. I will have an extra big smile as I build the Easter baskets for my grandkids!

Lately I have a problem getting my cash back. I purchased a small ham 2 days ago & never got my cash back. When it asked if I'm missing I get no where. I try get my cash back to no avail. If wish I could get understanding of how to get my cash back without jumping thre hoops

I got exactly the Lenny and Larry's Cookie-fied Cookies and Creme bars (4 count) which is an offer for cash back, but the receipt refuses to accept the barcode and I don't know why. So now I overspent money and would have only bought to try because of Ibotta. Very frustrating. And I cannot get a good place to directly submit for help through the app.